Securitas Group Reviews 340

If there was a negative number, this would still not be adequate for their services. A security company that can't answer phones, messages, or emails promptly. Heaven forbid you have an issue and have to deal with this poor excuse for an alarm company. STAY AWAY!!!

So here are the bullet points that most Securitas employees will experience.

1. Invasive long screening process that involved family members (personal details/accounts) and results in about 5 months of wasted time to get deployed.

2. Regularly cancelled shifts or unpaid (loss of money)

3. Underpaid holidays and will continue to use and abuse accrual system after
one year of employment so you continue to be underpaid each year for your holidays. (loss of money)

4. If the contract holder issues a pay increase Securitas drag their heels on it for almost a year to save money. (loss of money)

5. They don't respect fixed year to year contracts for core officers so if you need a steady or stable income they will just change it with no notice and you could be earning a lot less. (loss of money) You get treated like a relief officer.

6. They will offer to process and pay for your SIA Licence renewal but they will downgrade your licence qualification from Door Supervisor to Security Guard to save money which limits your future job options.

7. Endless online mandatory e-learning courses using up your free time.

8. The managers are always working for the client and against you.

9. Securitas run each contract at the bare minimum and this results in being overworked and understaffed and having to work some truly awful shift patterns that are no good for your health or family life.

10. In your first few months at the company you'll probably think every is going good as they give you the special honeymoon treatment right at the start but I guarantee all the other previously mentioned points will come later.

11. If you are expecting any quality time off work then forget it as Securitas holiday cover is usually poor, even when you give the company double or more than the required notice you are often denied. Other security companies are far more generous with their holiday entitlement. You will most likely end up with 16 or 22 days holiday if you are lucky.

12. When you do run into problems they will try and talk to you about it informally on their phone so it can be forgotten about and not addressed, they purposely avoid using emails so you can't collect receipts against them for their inaction or any potential legal action you may take in the future.

13. If you do overtime for them once they expect it all the time. (big mistake)

For a company that claims to be from a country with strong labour unions their treatment of UK employees is despicable.

Now you ask yourself is this worth the peanuts they pay?

The worst ever. Very slow services and defective new équipements. For 2 monthswithout alarm system but still the company charging me for that period. The salesman not really helpful as long as a contract just signed for 5 years. For the other house, a service requested, they return my call 45 days later because they don't have enough technicians!!!!!!!!!!!!!!!!!!!!!

Avoid!!!

Originally signed up with Stanley Security. Securitas took over the contracts (with no warning to us). Absolutely impossible to get a hold of. I was on hold for well over 15 hours in all my calls to them to both try to sort out what should be a very minor issue. Their lines often go dead at 5pm EST - I'm in MST, would call them at 1.30pm MST, wait on hold for an hour and a half then have the call just drop because its the end of their business hours in Montreal.

Repeatedly tried emailing them as well, both for tech support and eventually to cancel the service. I did not get ANY replies to my emails.

Eventually on my 3rd call and probably over 5 hours on hold I got through to their "loyalty" department to finally cancel the service, I had to give them 30 days notice, but that isn't a big deal.

What was a big deal was that even though I paid them for the 30 days, they wouldn't cancel the actual Alarm.com account early so I could switch to another provider. To transfer my Alarm.com account it is just a matter of giving Securitas a transfer code from my new provider and everything would transfer over instantly and neatly including all the automations, and account setup.

Securitas has told me they will only cancel the Alarm.com account and not transfer it, so now I have to re-setup everything from scratch with my new provider - automations, routines, rules, security cameras, users, codes, etc.

This company is the personification of incompetence, rudeness and bad service.

I don't know how nobody can get hired. They managed to hire. My former employee who actually stole Clients actually has a judgment against them for fraud and theft. Then again its arizona they hire felons out there. And the fact that her brother worked for until where she is station. That could have something to do with it to talk about a conflict of interest Do not To mention the fraudulent resume. They claim that they were a small business manager of my company.
Since the time named me, they're about to have another judgment on them. I myself might go after the individual for Fraud Because I guess a family member pretended to be me for employment verification

If I could give less than one star I would. This company has the worst service. Alarm failed and after a month of calls, all with long holds we still had no technician contact us. We had to pay out our contract to cancel even though this company breached the contract by not the providing service that we paid for. Do not use Securitas Technology!

Absolutely useless HR department. Applied in 2018 and was offered interview then nobody got back to me. Applied a few weeks back. Breached the Equality Act 2010, constantly putting up barriers, and dragging out processes. HR no comprehension of basic legal/medical issues, and no pragmatism . Complete waste of time. Just got fed up of jumping through hoops. Don't bother applying if you have a disability! Had blanket bans on application form even though outlawed by DDA about two decades ago.

Just watched you tube video at scamton barracjs where securitas has security there your security attacked a member of the public by grabbing him to the ground and strangled him then started to fight him 6 onto one disgusting behaviour for security to act like this they should be taken from duty and sacked bad for your company security should be calm and assertive on thier side of the gate not come over to where the public are and start a fight 23 years ive been in security and this type of thugs should not be tolerated in security

Please do not use this company, the have contract terms that you are unable to get out of without paying for an additional 12 months for no service after cancelling your contract. They say that your existing system with them is now incompatible to get you to buy a new system then when you say you are leaving to another provider they will invoice you for a full 12 months fee which they say is in the original contract small print which the conventionally forget to mention when they are selling you the product. Avoid this company at all costs.

Got rooked into a contract and they are the worst company ever! The service is terrible. Equipment failing and we can’t get a service man! They want over $2000 for us to cancel. The salesman was sure good at convincing me to sign up though. He said they have a service company right in my city (Red Deer). It was supposed to be Stanley, was a lie! All reviews of previous employees say they are crooks also!
So now I have spent weeks trying to get the equipment fixed with no luck yet. More equipment failed today!
What a scam! Do not sign with them!!

Incompetent personnel at Frankfurt Airport-I was denied boarding while I had all the documents-lavk of competency and knowledge of one person, puts many many more in trouble

I used the company Tepe guvenlik for 13 years and was taken over by Securitas. My alarm system needed upgrading and they told me to upgrade the whole system to wireless it would cost 9.500turkish lira. I agreed. They came, they fitted and then a bill came for 15,297.89tl. I was then told on the phone that the magnets on the window (that originally were with wires) were replaced and were extra. I have contacted all relevant bodies and the municipality have instructed me to go to the police as this is fraud.

The absolute worst company. At least 20 phone calls only to find out my alarm had not been working for months and months. Don't use them. they are absolutely awful.

This company provides a keyholding service for our business – in the event of the intruder alarm being triggered, they're meant to be the first team on-site to check and ensure the premises are secure. The first time we had an alarm issue in years where they needed to come out, they weren't able to access the site –> reason? They didn't have the keys, and apparently never bothered to ensure these were received. The second time, the individual wasn't able to figure out how to turn the keys in the lock. Don't bother.

I started working for this company for four months in Loughborough, Leicestershire, at Ceders hotel. They did not pay me for my first payment. After a long telephone calls with different people, they paid me half of the money. I thought this is only once but they kept repeating every month half of my wages are deducted in the name of tax or in the name of false justifications, like rora not confirmed. My manager was Ain Taylor. He is really very dodgy person. He likes to steal your money. After a serious complaint, I decided to leave the company. Never work for this company in Leicestershire area in particular. That is why Securitas lost all major contracts. They are really struggling. Be careful and don't work for this company. Management is very poor.( Carroll, Andy, Ain Taylor, Derek B. they all know that they are deceiving employee's wages and help each other. I have never seen such a security company like this. Very poor.

BAIT AND SWITCH

I was told I needed to upgrade my panel due to 5g requirements so I arranged for this to be done. I only learned then that my panel had not been communicating with the monitoring system “for months” and no one had alerted me to this. The sales person said that the new panel will work with the Total Connect app that I had been using to arm/disarm my system remotely. The installer was not able to sync the app with my panel, and then I was told that I would need to pay an additional $8/month to use the app! I am now locked in to a 5 year contract which will definitely NOT be renewed when it expires.

I Applied For Armed Corporate Security Then Got Accepted For the Position then went for orientation Today Only to find that they changed the my job title to Unarmed Gate Attendance without telling me I told them what I applied for and they said I needed experience witch they said on the website I never did then they tried blaming me for there own Mistake DONT waste your time apply to a place that treats you right

It's hard to believe this service is this bad. Pretty much worthless. I had a contract with Supreme Security Services and they were excellent. Securitas is at the other end of the spectrum. I cancelled.

Meant to be big company that looks after its staff !! HR department never help with work issues , poor recruitment its no wonder Securitas are losing so many contracts , one of the worst companies I have ever worked for, promised staff so much but never delivered .

do not trust them at all
their security people instead of patrolling they go to their homes and sleep all night, and before they finish their duty they just go and return their cars back to the office and they return home.