Seed Pantry Reviews 

962
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Really excellent subscription service. Clear website, easy to manage and update, good selection of seeds, plants and items. Also just the right amount of email reminders. Allows you to amend and adapt... See more

Rated 1 out of 5 stars

I ordered from Seed Pantry and paid £6.50 for next day delivery as this was intended as a last minute gift. It wasn’t shipped until the following afternoon and has not arrived since. They have been un... See more

Company replied

Rated 5 out of 5 stars

Great options every month I’ve built up quite a stack of seeds over time to create a beautiful garden all yr round, love that they are sent at the right time for sowing with plenty of information. T... See more

Company replied

Rated 5 out of 5 stars

Bought on a special offer through ‘Gardeners World’ arrived very quickly. Haven’t actually used it yet but within a few days it will be up and running. Very well packaged, easy to follow instruction... See more

Company replied

Company details

  1. Garden Center
  2. Design Agency
  3. Flower Delivery
  4. Flower Market
  5. Plant Nursery
  6. Seed Supplier

Written by the company

Seed Pantry sells the best monthly subscription boxes for people who love gardening and growing plants. Delivering 'right time to grow’ planting boxes of food and flowers, the monthly boxes are full of special flower bulbs, interesting seeds and plant varieties, along with all the expert guide information you need to help with growing them.🌱


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

962 reviews

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4.3

All reviews

(962)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my subscription

April 17, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you Gemma for leaving us a lovely 5 star review. We are so glad to hear you enjoy planting and growing your garden with Seed Pantry.

Rated 5 out of 5 stars

Seeds & bulbs arrived safely &…

Seeds & bulbs arrived safely & securely. Very easy instructions to support the planting of the seeds & bulbs. Very happy. Thank you.

April 16, 2023
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Reply from Seed Pantry

Thank you Niru for leaving us a lovely 5 star review. We are so glad to hear you enjoy planting and growing with Seed Pantry.

Rated 2 out of 5 stars

Poor website

Poor website
Poor choice
Poor value

April 16, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you for your feedback Ann. We have spent many hours designing the website to be easy to use with the vast majority of people giving us positive feedback. We do always welcome specific feedback and will make adjustments for you should they be beneficial for all users.

Choice - Each month we offer over 50 plant choices to select from that are ready for planting during that month. Over the year's journey with us there are over 600 varieties to pick for your boxes and we always welcome feedback and requests for specific plants should you want them.

Value - our grow club subscription offers exceptional value for money ranging from 40% to 60% off normal pricing for bare root plants, flower bulbs and seeds.

We are award winning and pride ourselves on offering a unique product, with exceptional customer service at a great price.

We’d certainly like to make sure you are pleased with the grow club, so do contact us at: support@seedpantry.co.uk for further queries or for suggestions we can work on to help improve for you.

Rated 5 out of 5 stars

Fast delivery!

April 16, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you Kenny for leaving us a 5 star review. We are so glad to hear you enjoy planting and growing with Seed Pantry.

Rated 5 out of 5 stars

Efficient

Efficient, responsive, a pleasure to deal with this company. great products, too.

April 11, 2023
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Reply from Seed Pantry

Thank you Beverley for leaving us a lovely 5 star review. We are so glad to hear you enjoy planting and growing with Seed Pantry.

Rated 5 out of 5 stars

Always good service

April 10, 2023
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Reply from Seed Pantry

Thank you Pauline for leaving us a great 5 star review. We so glad to hear you enjoy planting and growing with Seed Pantry.

Rated 5 out of 5 stars

Well worth the money

The Grow Pod 2 is ideal for growing kitchen herbs in low natural light and came with everything I needed to get growing. Dispatch communication could have been clearer but my delivery arrived in good time and well packaged. The pod was easy to set up and I’ve got tiny seedlings in about a week.

April 5, 2023
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Reply from Seed Pantry

Thank you Linda for leaving us a great 5 star review. We hope you enjoy planting and growing with Seed Pantry.

Rated 5 out of 5 stars

No bother in ordering the item &…

No bother in ordering the item & delivered in excellent time

April 4, 2023
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Reply from Seed Pantry

Thank you Jane for leaving us a great 5 star review. We hope you enjoy planting and growing with Seed Pantry.

Rated 4 out of 5 stars

Good selection

Good selection, easy to order and delivered on time.

April 2, 2023
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Reply from Seed Pantry

Thank you so much for leaving us a great review Anthony. We hope you enjoy planting and growing a garden with Seed Pantry.

Rated 1 out of 5 stars

Feels like a rip off to me.

I responded to a special offer of Nerines - 13 bulbs for £12.28. I received an email saying there was now a limited supply and they would send me a 'packet of each variety' plus some free Gladioli. I agreed to this but what I received was a total of four Nerine bulbs plus the free Gladioli.
Considering the Gladioli were free, I have now paid £12.28 (plus postage) for just four Nerine bulbs.
Feels like a rip off to me.

March 27, 2023
Seed Pantry logo

Reply from Seed Pantry

Hi Kim, thank you for your order and sorry if any confusion caused here, we want to make sure you are happy with your purchase, the gladioli were intended to replace the Nerines that were sold out due to high demand, we wanted to get you some of the nerines and send gladioli to make up the value, they were not intended to be a free addition. If you would like to return the item we can certainly issue a full refund for you. We're here to help if you have further queries by emailing us at support@seedpantry.co.uk.

Rated 1 out of 5 stars

None delivery of gift voucher…

None delivery of gift voucher purchased.
No phone number on website to be able to speak to anyone. Evasive or what?

April 5, 2023
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Reply from Seed Pantry

Hello Jeff, sorry your gift subscription has not arrived at this time. Our customer services team has emailed a copy of the gift subscription to you so you can pass this to the recipient and redeem it anytime. The order was despatched prior to the Easter break, and tracking shows this has been delayed at Royal Mail unfortunately, perhaps due to the bank holidays. We will make sure you have your order and we will keep tracking it and resend it if necessary. You can certainly contact us via the phone number on the website footer or email us anytime, please contact us should you have any concerns and we will resolve them for you. Email: support@seedpantry.co.uk | Tel: 0203 976 2500

Rated 4 out of 5 stars

item as described

item as described.
No delivery information as to when item would be delivered

April 5, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you so much for leaving us a great review Paul. We hope you enjoy planting and growing a garden with Seed Pantry. We'll check the delivery details feedback you made also. Thanks. Seed Pantry team.

Rated 5 out of 5 stars

Pleased with the Quality

Bought on a special offer through ‘Gardeners World’ arrived very quickly. Haven’t actually used it yet but within a few days it will be up and running.
Very well packaged, easy to follow instructions, appears very robust and all the necessary stuff provided to get started. Looking forward to using it !

April 5, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you so much for leaving us a great 5 star review Graham. We hope you enjoy planting and growing a garden with Seed Pantry.

Rated 3 out of 5 stars

Not great for beginners

Good choice of seeds but the instructions weren’t very clear. I found I had to Google each seed so I felt comfortable on what to do.

March 28, 2023
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Reply from Seed Pantry

Thanks for the review Heidi. We're always available for additional help if needed at email address: support@seedpantry.co.uk - also do consider signing up to the monthly Seed Pantry Grow Club Subscription to give you guidance and what you need to plant across each month of the year/season.

Rated 5 out of 5 stars

Good experience for order

Good experience for order, packaging and delivery thank you

March 27, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you so much for leaving us a great 5 star review. We hope you enjoy planting and growing a garden with Seed Pantry.

Rated 5 out of 5 stars

Great products

Great products, well packaged , promptly delivered

March 28, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you Gail for leaving us a great 5 star review. We hope you enjoy planting and growing a garden with Seed Pantry.

Rated 5 out of 5 stars

Very happy cusomer

Everything about my experience with EMMA in your team. She sorted out my order, arranged efficiently, talked me through the complete process and assisted me in receiving your catalogues. She even assisted with my account process. She was polite, helpful and calm, making the whole procedure a very happy and satisfying experience. From my initial experience I would place you at the top for customer service. Please thank Emma for here exceptional service. Thank you. Linda. 28/3/23

March 27, 2023
Seed Pantry logo

Reply from Seed Pantry

Thank you so much Linda for leaving us a lovely 5 star review and commenting on the great service you received from Emma (we let her know! - so pleased). We hope you enjoy planting and growing a garden with Seed Pantry.

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