SEEK Pass Reviews 3,901

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers find the app and website easy to use, appreciating features like straightforward application processes and helpful filters for job searching. People also mention the convenience of having their information stored, which simplifies future applications, and the ability to create professional profiles. However, some people were dissatisfied with the service, particularly regarding the verification process. Issues include difficulties with re-verification on different devices, problems verifying vaccine status, work experience, and education, and the inability to verify past employment without access to old work email addresses. There are also complaints about the lack of direct contact with real people for support and the perceived necessity of providing excessive personal information.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers find the app helpful, easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers find it easy to use for uploading... See more

Application

Consumers find the app to be ambiguous. While many customers praise the app for being helpful, easy to use,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the service as very good,... See more

Customer communications

Reviewers express frustration with the contact process. Many customers report being unable to speak with real... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I... See more

Company replied

Rated 4 out of 5 stars

Seek is very easy to understand and operate. It can be a bit annoying at times, insisting to get certain actions done that may not be as relevant as they make it look.

Company replied

Rated 4 out of 5 stars

I'm wondering if you shouldn't add Working With Children Check as well as Disability and Vulnerable people checks as these are needed for some work places. Eg, I have a WWCC as a volunteer which can... See more

Company replied

Rated 3 out of 5 stars

Definitely a great idea however the process is quite slow. I would have thought AI would greatly speed things up. Waiting days for your document to be declined is madness. Turns out one of them was my... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

NO TO DIGITAL ID

This is a disgusting misuse of seek, you have no right to obtain so much personal documentation or biometric data, this is a job search platform stick to your lane!

October 11, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

We appreciate your concerns about sharing your information with us.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform is separate to SEEK, and has been purpose-built for secure credential verification and sharing.
We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page (https://seekpass.co/au/security)

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 3 out of 5 stars

Good but you put employer contact number

Good but you put employer contact number,it's hard to put our credentials and documents please easy way.thank you.

October 5, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Romy, thank you for taking the time to share your feedback. If you're open to it, we’d love to understand the specific issues you encountered regarding employer contact number. Please reach out to us at support@seekpass.co

Rated 3 out of 5 stars

Can I delete my seek pass at my request…

Can I delete my seek pass at my request seems very intrusive and for what purpose is this used

October 6, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Dean, we appreciate your security concerns and want to assure you that SEEK Pass is built with enterprise-grade security measures to protect your information. You can find more information about this on our Security page (https://seekpass.co/au/security).

You have the option to delete your SEEK Pass account. This will permanently remove any verified credentials as well as all associated data from our platform, however it is irreversible.

You can initiate the account deletion process directly on our platform/app. If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co, and we will be happy to assist further!

Rated 1 out of 5 stars

screw seek screw everyone who ask to upload to internet persons entire life.

seek and employer are must be totally craze and irresponsible asking to upload passports drivers license or they wont look at your job application. sick sick sick. dont you know of data theft? Optus not long ago was broken into and dob, drivers license info phone numbers email address residential address got stolen. these thieves used this info to borrow money for properties and never had to pay back themselves it all fell on the person whos data got stolen. Screw your jobs. screw seek screw everyone who ask to upload to internet persons entire life.

October 5, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Bob, we appreciate your concerns about sharing your information with us.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform is separate to SEEK, and has been purpose-built for secure credential verification and sharing. We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page (https://seekpass.co/au/security).

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 4 out of 5 stars

My experience comes from real life.

I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I also worked in services for people with disabilities in Thailand. Last year, my relative became disabled and I spent time with him and learned about caring for disabled people in real-life situations, including understanding their emotions and needs. Therefore, I think I can apply this to my work in providing services to disabled patients.

October 4, 2024
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Wilaisiri, thank you for your review on SEEK Pass. If you need assistance with credential verification or navigating our platform, please contact our Support team at support@seekpass.co, and we will be happy to assist further!

Rated 4 out of 5 stars

Seems like the system is working ok

Seems like the system is working ok. Only remains to be seen how it holds up.

September 29, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Mark, thank you for your review! We’re happy to hear that you have had a positive experience with SEEK Pass.

Rated 5 out of 5 stars

It's really nice.

It's really nice.

September 26, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Myo, thank you for your feedback! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 3 out of 5 stars

Too hard and time consuming across…

Too hard and time consuming across multiple devices

September 25, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Dimitrios, we're sorry to hear about your experience with our platform. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 3 out of 5 stars

I don't like having to provide… confidential details online

I don't like having to provide confidential details online

September 24, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we appreciate your concerns about sharing your information with us.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page https://seekpass.co/au/security

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 5 out of 5 stars

A very helpful app

A very helpful app, easy to use, with lots of features. Fantastic filters if you're looking for something specific.

September 24, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Monika, thank you for your feedback! We’re happy to hear that you found SEEK Pass helpful and easy to use.

Rated 5 out of 5 stars

User friendly

September 24, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Honni, thank you for your feedback! We’re happy to hear that you found SEEK Pass user friendly.

Rated 3 out of 5 stars

ACCURACY

THE EXPERIE

September 23, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Curtis, thank you for your review on SEEK Pass! If you encounter any issues with verifying your credentials, please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

Won’t let me submit my drivers license…

Won’t let me submit my drivers license keeps saying expired when it’s not

September 10, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Scott, we are sorry to hear that you are experiencing difficulties with submitting your driver's licence. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 5 out of 5 stars

My first job was found on Seek

Seek.com.au helped me land my first job ever. I found jobs on Seek are always legitimate.

September 9, 2024
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Long, thank you for your feedback! We're thrilled to hear you have had a positive experience with SEEK.

Rated 5 out of 5 stars

GOOD

GOOD, i HOPE I GET A JOB FROM THIS PLATFORM.

September 5, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, thank you for your feedback! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 5 out of 5 stars

Guide

provide guide step by step.

September 4, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, thank you for your feedback! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient

September 2, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Martin, thank you for your feedback! We’re happy to hear that you found SEEK Pass fast and efficient to use.

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