SEH BAC - ChelmsfordReviews 

Excellent customer service ,very efficient and came up with a design that suited me perfectly.Mark took great care to find an extension design that had every thing on my list of needs and affordability

Professional and efficient service. Fitter was excellent and quality of product.

The removal of an old and installation of a new conservatory was carried out quickly and efficiently by helpful and friendly staff.

From first contact with Jed to showroom visit John (regional manager) we were treated with courtesy in a professional way. No one tried to get us to buy what we didn’t want and there was no hard sell.

Courteous, no pushing salesman

We were so pleased with our windows fitted earlier in the year which look fabulous that we came back for more! Patio doors this time. We came back again because we now have smart quality fitted windows and the sales experience and customer service provided by SEHBAC was second to none. We have a quality product and trust that we will be looked after if problems arise as we have a 10 year guarantee in place. Our orders have always been dealt with efficiently and quickly. Thank you Mark Hayward Sales Rep and Colin Brennan, Surveyor for your expertise and sound advice. We can’t wait to receive our new doors. 😊

Superb service from start to end and a quality door! I am very happy. Lee and Michael were efficient, professional, friendly and tidy. Stacey, one of the installation administrators, who I spoke with a few times, was also a credit to the company being friendly and helpful. I will not hesitate to go back when I’m ready to place further orders. Thank you for making the process simply while retaining a quality service.

We purchased a door from SEHBAC which we assumed from speaking to the salesman, viewing the doors in chelmsford showroom and the high price point that we would receive a high quality door which is fitted by professionals. Unfortunately this was not the case. We have had nothing but problems from the second the door was installed.... 14 in total. They pre-warn you about 'snagging' issues occurring which is normal and they'll get them fixed. I am a reasonable person and understand issues occur so the odd thing here and there which gets fixed is understandable however 14 issues (so far), 12 from the second it was fitted and a other 2 now 3months down the line.
They have come back to fix the issues by just turning up and not pre-arranging a date and time. Luckily we have been in and the issues have been dealt with to a fashion however we now have scratches on our door where they used a knife to cut a lot of excess silicon off. Fixing the scratches was to use a touch up paint pen very poorly so you can still see scratches and a slightly different shade of paint.
Honestly I could go on and on about the issues but I have wasted so much of my time of this company I am getting fed up giving them more of my time. PLEASE AVOID!

From start to finish everything went smoothly. Ged sold us our windows and doors. Good price and no pushy sales pitch. Very knowledgeable, patient and personable. The surveyor, Colin, was thorough and efficient. Glen and Gavin, the installation team were clean tidy, courteous and Glen made sure I knew how everything worked which was very much appreciated. Even Steve, the installation boss, came round to check I was happy with the whole process. I can't fault my experience with this company and have no hesitation in recommending them.

Stuart the salesman very knowledgeable and helpful when choosing. The surveyor also great. The fitters were very respectful of our property and very clean and tidy. Dealing with the office was a treat the people couldn't have been more caring and helpful. A big thank you to you all.

We love that Ged sold us our windows about 25 years ago and they are still going strong. He also helped us choose a front door 12 years ago and has just helped us again with a new door (nothing wrong with the old one).

Friendly and knowledgeable staff,Items on display in showroom this is better than just looking through a brochure get to feel the real merchandise

I have already filled in one of these questionnaires .. & received a reply thanking me for my 5 Star Review.
But somehow .. I was listed as a Lakeside Customer .. instead of Chelmsford!
My Windows were fitted on Tuesday the 20th May & I am extremely pleased with them. As I said before ..
Consultant/ Surveyor/ Fitter/ .. all brilliant .. & I would definitely recommend SEHBAC to everyone.

Excellent showroom at Chelmsford, helpful staff,
further processes now happening.

Very straight forward to get exactly what I wanted and fitting done without difficulties

Visit to your excellent Chelmsford showroom..
Time spent with us during our showroom visit.
Visit to our home to discuss and verify our requirements followed by a quote which we accepted.

Very helpful sales and office personnel. Door was built, delivered and fitted on time. There were a couple of parts that were wrong but these were fixed very quickly. Overall very satisfied with the job.

Everything ran smoothly from initial purchase through to survey and installation.

From start to finish, each team we dealt with were very professional and efficient. From Jed in sales at the start, to surveyor, scaffold team, the fitters who were great and the back office contact & communication throughout was faultless.

The gentleman in the showroom was very helpful and the guys who came and put in my new door were very good and professiona