Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly... See more
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Review summary
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Seems reliable but think sometimes undercounts steps. Nice design with change of face. Would like to extend period it is lit up when the button is pressed. Also sllep times sometimes inaccurate. Gen... See more
Quick delivery and fits well. Slightly disappointed as ordered direct from sekonda so that it was the same as my previous watch strap however its not the same colour and doesn't say Sekonda on the buc... See more
Unfortunately the bracelet of the watch I ordered had a manufacturing fault. Sekonda was unable to give me a direct replacement (which I was grateful for to tell the truth) but I was offered a choice... See more
Company details
About Sekonda
Written by the company
About:
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.
Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.
Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.
Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.
Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us
Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.
To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us
2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.
British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.
Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.
Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.
Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.
Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.
Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us
Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.
To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us
2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.
British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.
Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!
Contact info
Alexander House, Chartwell Drive, LE18 2EZ, Leicester, United Kingdom
- 0116 288 2500
- customerservice@timeproducts.co.uk
- sekonda.com
4.3
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
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Great product and prompt delivery
Great product and prompt delivery. Bought this for my wife to replace a generic smart watch and shes very happy with it, especially the find my phone feature as she's always losing her phone in the house!
February 3, 2026
Quick and easy love my new watch.
February 14, 2026
Good Experience
New watch straps arrived quickly, within 2 days of ordering, however there was a limited selection of 20mm straps on the website
February 12, 2026
Excellent customer service
The buying process was excellent, customer service spot on.
Royal mail delivered to the wrong house, which we didn't know, when I reported a failed / missing delivery the Sekonda Customer Support team where excellent and immediately offered to send a replacement.
However the watch turned up, at another neighbours house.
Only Royal Mail let the delivery process down.
February 4, 2026
It would be nice to receive and make…
It would be nice to receive and make calls at this price, this model does not.
All health readings must be 95% correct, which I have not checked.
THE STEEL CASEING IS BRILLANT WITH GENUINE LEATHER SYRAP MAKES IT A TOUCH OF CLASS.
February 21, 2026
I was sent the completely wrong item
February 10, 2026
Reply from Sekonda
Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.sekonda.com/en-GB). We apologise for any inconvenience caused. Kind regards.
highly recommend
Easy to use and order web page.
Great smart watch
Super fast delivery.
February 11, 2026
Great price and super speedy delivery
Great price and super speedy delivery, my wife loves the watches.
Would definitely use Sekonda for further purchases when required
February 10, 2026
I am happy with this watch
I am happy with this watch, the battery lasts about 5-6 days.
February 10, 2026
The watch is disappointing.
The watch was dispatched and delivered very quickly. The watch was unfortunately rubbish. It was billed as the "watch for a long run". The gps is poor. I used it for 2 runs. The gps didn't kick in until about 300m into both runs. It doesn't have the capacity to add apps from the phone such as the Ring doorbell. Battery life was poor. Fully charged it, wore it one day and for one run and it dropped to 40%.
February 10, 2026
Great experience
Great experience and super fast delivery, would definitely recommend buying from Sekonda
February 3, 2026
Stylish and comfortable
I am delighted with my purchase. It's stylish, comfortable to wear and compliments whatever I am wearing.
February 3, 2026
worth for what you paid
April 15, 2025
The worst watch I have ever owned…
The worst watch I have ever owned doesn’t live up to their expectations please DO Not buy one
February 3, 2026
Unprompted review
Reply from Sekonda
Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.sekonda.com/en-GB). We apologise for any inconvenience caused. Kind regards.
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