There was a glitch in emailing me my travel insurance documents. When I rang to follow this up, the young man I spoke to was extremely helpful polite and apologetic for the problem. I wish I had his n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more
The process was simple to sign up for the full year Whole World Travel insurance. But the proof of the pudding is how they will treat me if there is a claim- hopefully I never have to claim anything... See more
Will definitely be going back to select and protect when I travel again. They were efficient when I wanted to change from the initial policy taken through a comparison site to allow me to lower the e... See more
Company details
Written by the company
Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.
Contact info
United Kingdom
- selectandprotect.co.uk
4.5
Excellent
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great product
A great product, value for money and simple and straightforward to purchase
December 16, 2025
It was straightforward but I still…
It was straightforward but I still haven’t bean able to get documents.
December 16, 2025
Easy to process
December 8, 2025
I did not require this cover but it was…
I did not require this cover but it was automatically selected for me at the payment stage which I did not notice that it was ticked. I feel that this was unacceptable and a refund for this would be welcomed. 😕
December 8, 2025
Excellent service
Very good service from Select & Protect. Good communication, and my claim was settled very quickly.
December 10, 2025
Unprompted review
Found their site easy to use and…
Found their site easy to use and straightforward.
Understood everything that was shown.
Excellent on line price.
December 11, 2025
Frustrating experience
You should tell people that you don’t accept American Express before they try to purchase instead of rejecting the payment without explanation. Also, finding a person to speak with took unacceptably long time.
December 11, 2025
Easy to use on the app very clear on…
Easy to use on the app very clear on what you are covered for will def use again !
December 10, 2025
Unprompted review
Very easy and straight forward
Very easy and straight forward, what we need these days!!!
Thankyou
December 9, 2025
1st time using this company for our trip to USA
Very easy to deal with and most efficient.
Offered us the cover we required for our trip at a reasonable price.
December 8, 2025
Easy to select cover at reasonable…
Easy to select cover at reasonable cost.
Paperwork swiftly provided to be able to print.
Only negative said to set up password to login & access site but was system just rejected my trying to connect for several days. All working now so hopefully not require further services.
November 30, 2025
Extremely helpful customer service
Extremely helpful customer service, all of my questions were answered in a really friendly manner. Best price by far so I'm a happy chappy!
December 5, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.