While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.4
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service (especially Sarah)! My international order initially got lost in the mail, but the team at Select Publishing were extremely helpful and quickly arranged replacements until the issue was resolved. The magazine eventually arrived safely in Sweden and I really appreciate their support. Highly recommend!
I pre-ordered the Lady Gaga magazine in December. As the item did not arrive by mid February, I contacted support to inform them about it. They offered to send me a replacement and it arrived! :) (I live in Italy)
Pre-ordered the january rolling stone issue and got an email saying i could view my order details with a link but the link prompted a log in to an account i had not made, contacted them and was told there is no way to view an order on their website and that my issue was posted jan 5th, it did not arrive until jan 13th, rolled up and creased.
they don’t post orders and customer service is BAD. been waiting 2 months for an order, emailed to cancel as was taking too long and they apparently “can’t offer a refund” (replied 2 weeks later) thieves and scammers !!!!
I ordered the October/November issue of Rolling Stone featuring Louis Tomlinson, but I never received my magazine. After waiting almost two months, I got a full refund. I found the customer service to be really helpful, but the service itself was of low quality and unserious, with no value for money.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
