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Self Financial, Inc. Reviews 1,899

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TrustScore 4 out of 5

4.2

Non-Bank Financial Service
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the positive impact on their credit scores, noting significant improvements and appreciating the opportunity to build credit effectively. Many people find the app easy to use, simple to navigate, and helpful for money management, with features like timely notifications and auto-pay being particularly valued. The service is often described as a game-changer, providing clear communication and support for financial discipline. However, some customers have expressed dissatisfaction with payment processing, reporting issues with payments not going through correctly or being charged for services they unsubscribed from. There are also concerns regarding customer service, with some people experiencing difficulties reaching support, being transferred repeatedly, or having their issues unresolved, particularly concerning security concerns or billing discrepancies.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers found it easy to pay into their... See more

User experience

Customers consistently note positive experiences with user experience, finding the app easy to use, navigate,... See more

Service

Clients share ambiguous opinions on service. While some customers praise the service for helping them build... See more

Application

Customers had positive experiences with the app. Many reviewers found the app easy to use, convenient, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express significant frustration,... See more

Based on these reviews

Rated 4 out of 5 stars

I love self very much it has been so extremely helpful with getting my credit from a zero to where I’m at now with a 680 or something! Only issue I have had recently is someone stole my card and made... See more

Rated 4 out of 5 stars

I love this account and the concept of it. It works great, and easy to stay on top of. Here recently my payments are going through properly. Im not sure whats causing this, and I know there is money... See more

Rated 4 out of 5 stars

So far so good when I had to take my money out is it gonna charge me for taking my money out if it does this app sucks but if it does not then this app is good

Rated 5 out of 5 stars

I’ve used Self Lender several times to build and rebuild my credit, and it has truly made a difference. Every time I complete an account, they offer me higher credit limits, which is an amazing way to... See more

Company details

  1. Non-Bank Financial Service

Written by the company

4 Million Builders served, and counting. Self is a financial technology company with a mission to help people build credit, particularly those who are new to credit or who might not have access to traditional financial products.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy, convenient and secure.

Self has been a great help to me, by allowing me the opportunity to pay into a trusted platform to build my credit in a secured form. Having bad credit has hindered me from buying home. With Self, I am able to build a confidence in myself and my credit score. The app is also very easy to use and convenient.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

I was Accepted for Self Credit of $100000…

I was Accepted for Self Credit of One Thousand for 2 weeks. Spent LESS than $100. Next I get an email stating to Deposit $100 and that would be my Credit Limit. Of course my argument to the the Rep made no Common Sense of Right or Wrong. Deleted........SELF. Not Honest or Reliable since I DO PAY MY BILLS. SELF LOST A DAMN GOOD CUSTOMER!!!

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from Sofi

Stay away from Sofi, they are not a good bank, they lie, and try to get you to get loans and others. I'm asking everyone to close your Sofi account and find a better bank, Cash app is better than Sofi! Stay away!!!!

March 26, 2026
Unprompted review
Rated 3 out of 5 stars

Not so much the software

Not so much the software. I had a house fire and lost everything. This isn't the time for saving. You should be able to get your money if necessary and pause the service.

February 16, 2026
Unprompted review

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