SelfBuild Ireland Reviews 

20
•
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I went into my account to cancel but I was told I have to send an email to the marketing department. I can't see any reason for making this more time consuming. If you subscribe online you should be... See more

Company replied

Rated 5 out of 5 stars

Excellent show. Our stand with natural stone cladding was very busy on both days. Lots of great enquiries. Very pleased with show and will attend next year. Hospitality area for exhibitors was v... See more

Rated 5 out of 5 stars

While I was building our home in 2016-'18, I found the magazine to be very helpful. It was one of the few things that came in the post that was welcome! I liked the regs. explanations, the ad... See more

Rated 4 out of 5 stars

We really enjoyed the exhibition In the UL exhibition hall. We found it beneficial to discuss certain mortgage aspects with all of the mortgage providers.We also found it helpful to discuss certain... See more

Company details

  1. Exhibition Planner
  2. also in
  3. Event Planner
  4. Publisher

Written by the company

A resource for selfbuilders and home improvers in Ireland through our Selfbuild Live Events, Selfbuild Magazine and Selfbuild+.


Contact info

3.3

Average

TrustScore 3.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(20)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unable to cancel via website

I went into my account to cancel but I was told I have to send an email to the marketing department. I can't see any reason for making this more time consuming. If you subscribe online you should be able to cancel online.

October 7, 2025
Unprompted review
SelfBuild Ireland logo

Reply from SelfBuild Ireland

Hi Teresa, thank you for your feedback. We appreciate feedback from subscribers to make the service as valuable as possible. We are currently looking into allowing subscribers to cancel via the website. How did you find everything else, the website tools and your magazine?

Rated 2 out of 5 stars

Reviewing Magazine

Reviewing Magazine.

To cancel you have to contact their marketing.

The magazine itself was good but companies making cancellations difficult should be avoided.

January 28, 2025
Unprompted review
SelfBuild Ireland logo

Reply from SelfBuild Ireland

Hi Thomas,

I’m really sorry to hear your feedback. We always strive to provide the best experience for our subscribers, so it’s disappointing to learn that you were unhappy.

After reviewing your account, I can see that you submitted your cancellation request on January 28th at 9:08 AM, and we processed it within three hours. We also sent a personal email confirming the cancellation and inviting any feedback.

We truly value all of our subscribers and are constantly working to improve our processes. You had signed up for our two-month free trial in November, during which we sent you the latest magazine at no cost, including free postage and packaging. Given that your cancellation was handled promptly and without any charges, we’re disappointed that your experience didn’t meet your expectations.

That said, we genuinely appreciate all feedback and would love the opportunity to chat if there’s anything else we can do to help. As a small company with limited resources, we aim to manage cancellations efficiently through our dedicated inbox at marketing@selfbuild.ie, which is why we ask subscribers to email us there.

If there’s anything we can do to improve your experience, please don’t hesitate to reach out.

Best Regards,
Selfbuild Ireland

Rated 4 out of 5 stars

Munster Selfbuild Exhibition…

We really enjoyed the exhibition In the UL exhibition hall. We found it beneficial to discuss certain mortgage aspects with all of the mortgage providers.We also found it helpful to discuss certain aspects of planned house worth the various house.
I listen to all the podcasts and find help information in quite a few although I would echo what another review here has said - the sound quality is frequently quite poor.
I'm a paid subscriber to the website which I find does a good electronic copy of the magazines

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted this company as I was at a…

I contacted this company as I was at a loss as to what to do with my back garden. They made the design process very easy and once I sent them measurements and photos, they got down to business and gave me a fab design which matched exactly what I was looking for. Very good value.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Lacked substance

I thought the area was very cramped for the amount of exhibitors present... There was no real sense of organization... We did not take anything useful from the show however this may be due to the fact we did pretty extensive research prior to starting our build.. The coffee was good and the food stands took up 1/4 of the available space which would explain the lack of space for exhibitors... Marketed well executed poorly...

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Valuable Information for Self-builders North and South

The website and magazine are both valuable resources for anyone hoping to build their own home. The information on the website covers both Southern Ireland and Northern Ireland and I've included some of my favourite parts below. I'm hoping to become a self builder soon in Co. Down (if planning goes well). I've been a subscriber for around 2.5 years.

1. The projects section is excellent. You can hover over the drop down and select projects by House type, Cost, Build Type or Location. You can then see a multitude of projects with pictures and interviews with the homeowner/selfbuilder and learn what worked best for them. The pictures can give you ideas and inspiration for your own self build project. The interviews can provide insight into some of the highs and lows and pitfalls to avoid. There is also a section with a list of suppliers used by the selfbuilder so if you love their roofing or windows or tiles you can see the supplier listed. Therefore, I can look at houses in my local area and find top suppliers based on great reports and pictures from the projects section.

2. Building Cost Guidance - there is a 'Build Cost Hub' section on the website where you can get an idea of costs in the current year, how costs might change going forward and things to consider when thinking about building.

3. Newest Tech in Heating and Energy - with the seeming phase out of oil and gas central heating and a greater emphasis on heat pumps, air and ground source and everything that comes with it, I was very unsure as to what might be best to future proof my new build. With guidance from articles written by local suppliers and experts, I think I'm beginning to get a better grasp of the options which puts me in a better position when discussing plans with the architect.

4. Regulation update notifications - as a member, you get updates sent to your email regarding new and upcoming regulations that will impact the self build space. This could be crucial for getting plans in before a regulatory change that could affect your chance of gaining planning permission or could save you money by meaning you alter your plans in certain ways to abide by upcoming reg changes. I also like reading these updates just to stay abreast of the current trends in selfbuilding in ROI and NI. These reg updates are available on the 'News' section of the website.

5. Self Build Live Belfast - I can only comment on the Belfast self build event as that's the only one I've been to but this is a great event for meeting all kinds of suppliers. It's usually very popular but is held in the great Titanic Exhibition Centre with lots of space for attendees and exhibitors. There are architects, energy companies, hot tub suppliers, roofing, paving, glaziers and everything you might need for your self build journey.

There are a few other areas on the website that I don't use as much like podcasts, videos, house plans guidance, and online events but they're all valuable resources for potential self builders.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent magazine and website

Excellent magazine and website with tons of very practical and useful information and great ideas for anyone starting out on their self build journey or renovation/extension project. Really love the Projects section where you can see first hand the ups and downs of taking on new builds and a wide range of renovation and extension projects throughout Ireland. The website, podcasts, presentations and group discussions are brilliant too. Definately worth checking out.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Practical, valuable advice

The magazine is a fount of knowledge about the variety of issues faced by self builders including site selection, new technology in building process and heating and ventilation to providing an east way to connect with suppliers. Thoroughly enjoy reading the case studies provided.

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

Will never attend another SelfBuild in UL Sports Arena

I went to SelfBuild Ireland in the UL Sports arena in Jan 2024. I was not impressed.

Far too small a space for the amount of stalls and human traffic.

Near impossible to move around without always having to juggle for position with strangers instead of looking at stalls made for an unpleasant experience.

Audio quality for the talks was really poor. Mic and PA system were very unpleasant on the ear.

Also the talks happened in the center of the main space so people were constantly walking around and through the space, making noise and distracting the eye and concentration of everybody. I don't know how this wasn't picked up the previous day and improved on.

Wrong space for this size of crowd. Far too small. Audio for talks needs to be handled professionally.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Magazine review (did not attend a recent exhibition)

While I was building our home in 2016-'18, I found the magazine to be very helpful. It was one of the few things that came in the post that was welcome!
I liked the regs. explanations, the adverts, the sponsored articles the finished home reviews.
I would have preferred more practical advice as I was a hands-on self builder. I'm sure the advertisers wouldn't like to see too much actual building tips though! Like, how to lay a DPC or membrane, how to fit draughtproofing tape, how to get a good finish on concrete etc..

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent show

Excellent show. Our stand with natural stone cladding was very busy on both days. Lots of great enquiries. Very pleased with show and will attend next year.

Hospitality area for exhibitors was very poor indeed. Is a missed opportunity as exhibitors do want to meet other exhibitors and network. Also a very good opportunity for Self Build staff to meet exhibitors.
Should be much more up-market/high quality and does not need to be free of charge.

May 6, 2024
Unprompted review
Rated 4 out of 5 stars

Good experience

Apart from a little hard to find initially, it was an interesting and informative show, with lots of vendors. Someone else mentioned that there was a second tent, which I wasn't aware of, otherwise I would have visited it as well. There was a list of vendors attending on the show's website, but to the best of my knowledge no links to the vendor's own websites (I"m open to correction). Also it would have been good if that list were left up online after the show for attendees to follow up from, but as soon as the show finished the website shut down (unless I missed something).

May 19, 2024
Unprompted review
Rated 4 out of 5 stars

Great show, helpful staff, good visitors

We decided to attend this show relatively late on and the team were really helpful with all the logistics which was particularly helpful as we were travelling from the UK. Our stand was well located and we had a very successful 2 days meeting a new group of customers. The only thing that could have improved our experience would be having a scanner system to collect the visitor details.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

All very satisfactory

Staff very professional, efficient and responsive. Event was well run and well attended. Fulfilled our expectation and we got out of the event what we hoped. We hope to attend the next event.

May 18, 2024
Unprompted review
Rated 1 out of 5 stars

VERY UNPROFESSIONAL unpleasant experience

We had a very unpleasant experience, very poor management,
Given the Wrong stand and no electricity, they blamed everyone from the contractor to the company that took the stand allocated to us, even though the wrong name was on it, Dumped in the back of the 2nd tent it was like a morgue, Still unresolved
Our Reputation was damaged massively.

October 13, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look