Selfmade Norge AS Reviews 9,546

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Rask behandlingstid og alt er pakket fint. Kommer fort i posten.

Rated 5 out of 5 stars

Very sweet and great help. I like to order taking to a person, not to do it on computer. Very happy with the table cloth, looking for one with owls on it. Thanks guys, love you Sonja Band 💕🦉

Company replied

Company details

  1. Fabric Store
  2. Hobby Store
  3. Knit Shop
  4. Notions Store

About Selfmade Norge AS

Written by the company

Selfmade® – materialer til deg som vil skape selv

Hos Selfmade® finner du metervarer, symønstre, garn og sytilbehør i god kvalitet. For deg som vil sy, strikke og skape dine egne plagg og prosjekter. Vi henvender oss både til den erfarne og til deg som er i gang med ditt aller første prosjekt.

Familieeid virksomhet med erfaring siden 1980

Vi er en familieeid virksomhet med røtter tilbake til 1980. Det betyr mange års erfaring med tekstiler og håndverk, og en solid respekt for kvalitet, fagkunnskap og ryddighet i alt vi gjør.

8 fysiske butikker og en trygg nettbutikk

Du finner oss både på nett og i våre 8 fysiske butikker. Her kan du oppleve materialene, kjenne kvaliteten og få faglig veiledning ansikt til ansikt. Foretrekker du å handle på nett, kan du gjøre det trygt og sikkert i vår nettbutikk.

Materialer og veiledning som hjelper deg i mål

Vi selger ikke ferdige produkter. Vi gir deg materialene og kunnskapen du trenger, slik at du kan komme trygt i mål med prosjektet ditt. Sortimentet vårt er nøye utvalgt med fokus på funksjon, holdbarhet og design som fungerer i hverdagen.

En god handleopplevelse hele veien

Enten du syr klær til deg selv, barna dine eller hjemmet ditt, skal det være en god opplevelse å handle hos oss. Derfor jobber vi kontinuerlig med å gjøre nettbutikken oversiktlig, produktbeskrivelsene tydelige og kundeservicen hjelpsom og tilgjengelig.

Kvalitet, åpenhet og god service

Vi legger vekt på kvalitet, åpenhet og god service. Sortimentet vårt følger tidens uttrykk, men holdningen vår er den samme som alltid. Ryddighet, fagkunnskap og respekt for håndverket.

Har du handlet hos oss?
Da vil vi veldig gjerne høre om din opplevelse.

Raskt og enkelt

Frakt fra 69 kr | Fri frakt ved kjøp over 699 kr

💙 Enkel betaling med kort, Klarna eller Vipps 💙Fri frakt ved kjøp over 699,- 💙Levering ca. 4-7 virkedager 💙 Problemfri levering 🚚 Vi sender bestillingen din fra vårt sentrallager i Danmark, noe som betyr at den må passere tollen på vei til deg. Ingen skjulte avgifter 💶 Ikke vær bekymret: det er ingen skjulte kostnader! Du trenger ikke betale ekstra for fortolling eller importavgifter. Mer info Trenger du hjelp? 📞 Vårt kundeserviceteam hjelper deg gjerne. Kontakt vår kundeservice på

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

God service

God service 😊

August 25, 2016
Unprompted review
Selfmade Norge AS logo

Reply from Selfmade Norge AS

Hei Jorunn!

Tusen takk for tilbakemeldingen!

God helg :)

Mvh Stoff & Stil

Rated 4 out of 5 stars

bad packaging

I received my order on time but the packaging was partly damaged which is a shame as this was containing micro polystyrene balls. Other than that the product itself seems to be of a good quality. Shame that I missed a small quantity of my order due to a bad wrapping.

August 4, 2015
Unprompted review
Rated 3 out of 5 stars

Quick delivery

I received my parcel fairly quickly and there was nothing wrong with the order. However, I had huge difficulties ordering on the web site... to start with I had difficulty logging in and had to order a new password several times before it would let me into my account. Similarly, when paying for my order, it 'kicked me out' several times at checkout, although there was nothing wrong with my card and I finally succeeded to pay for my purchase.

July 20, 2015
Unprompted review
Rated 1 out of 5 stars

Stay clear

I have been a customer many years, but I feel that the quality of the fabric has really detoriated. I have complained about the quality once (to my knowledge) when the fabric was raining glitter like a xmas tree in march, but was not offered any compensation.

When it comes to service I have also had some incidents. For instance, I once bought a piece of fabric, and noticed just after paying as I was putting it in a bag that large parts of the pattern had a printing error and was left blank. They told me the fabric was non refundable even though I had literary drawn the card not 5 seconds earlier. In both these event I was shopping at Oslo center. I never had any problem at the old store in Alnabru, but that is gone now. The one time I ordered online I didn't have any issues, but I am unsure if I ever used the fabric.

These two reasons have made me go elsewhere for my fabric needs.

January 14, 2011
Selfmade Norge AS logo

Reply from Selfmade Norge AS

Hei!
Takk for at du tok deg tid til å gi oss en tilbakemelding, det setter vi pris på. Vi er lei oss for at du har hatt en dårlig opplevelse, vi ønsker jo at alle skal få god service hos oss.
Du nevner ikke hvor du har handlet, så for å kunne ta dette videre internt må du kontakte oss direkte eller butikken det gjelder :)
Med vennlig hilsen Selfmade

Rated 1 out of 5 stars

Liftgardin system

I have both shopped online and in the Stoff og Stil store in Bergen and been happy in the past. When we moved to Fredrikstad I needed to make blinds for every window in our new house. The last time I ordered blinds with Stoff og Stil I did it over the phone. I am sure I gave the customer service representative the correct measurments. She did not confirm the order to me before we hung up and one of the blind systems I ordered was the wrong size. I sent it back for a huge shipping fee and Stoff og Stil refused to refund the cost. Needless to say I won't be shopping with Stoff and Stil again.

December 31, 2010
Unprompted review
Rated 3 out of 5 stars

good

It takes a little bit long time to wait things you order and charge of 110 NOK as extra is quite a lot I think...But anyway I love Stoff and Stil!

December 1, 2010
Unprompted review
Rated 4 out of 5 stars

Very pleased!

Easy to orden on net-site. Received the package within a week and have always received the items I have ordered. Generally very pleased with Stoff og stil.

November 18, 2010
Unprompted review
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