selfnamed.com Reviews 195

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their natural ingredients and excellent performance. Many people appreciate the overall service, finding the platform easy to use and the process of creating their own brand straightforward and efficient. The user experience is frequently described as smooth and intuitive, with clear guidance and helpful tools. However, some customers have expressed dissatisfaction with the customer service and response times. While some reviewers report quick and helpful replies, others have experienced slow communication, generic responses, or a lack of resolution for their issues. There are also mentions of system problems that impact the overall experience, suggesting that while the products and core service are strong, communication and technical support can be inconsistent.

What people talk about most

Product

Consumers find the products to be of high quality, with many praising the luxurious formulations, beautiful... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the friendly, professional,... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the prompt, professional, and quick... See more

Service

Reviewers mention positive feedback about service. Many customers consistently praise the excellent service,... See more

User experience

Reviewers highlight positive aspects of user experience, often praising its ease of use, simplicity, and... See more

Based on these reviews

Rated 4 out of 5 stars

The company is offering a wonderful opportunity for people with good idea and low budget. There is a few glitches and things to be fixed as I have discovered them at a price by “hit or miss” method. I... See more

Company replied

Rated 4 out of 5 stars

Overall, I like Selfnamed; they offer many great features and their products are high-quality and 100% natural certified. About a month ago, the shipping was really great — standard shipping from... See more

Company replied

Rated 5 out of 5 stars

An organic and natural product dropshipping company sounds a bit too good to be true but it is. I love the ease of Self named and see them constantly bettering their features. One con is the design to... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Selfnamed is a one-stop platform for creating and supporting clean beauty businesses. Start your own skincare brand or expand the existing one with organic or natural certified beauty products. Certified, sustainable, trusted skincare. With your brand. Finally. Private label with no minimum order amount. Made by skincare experts ⭐ For skincare entrepreneurs 🚀


Contact info

4.2

Great

TrustScore 4 out of 5

195 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best partner to start your own cosmetics brand

As a brand owner trying to start my brand, Selfnamed has been the perfect partner. Great products combined with an easy-to-use platform and excellent customer support. Reliable, high-quality products, no MOQ, these are all great features that make it a no-brainer to start your brand. Highly recommend.

April 3, 2025
Unprompted review
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Reply from selfnamed.com

Thank you Matteo!

Rated 5 out of 5 stars

Absolutely amazing brand

Absolutely amazing brand! Their products are top quality – natural, effective, and with a wide range to choose from. The ingredients really stand out and are unlike anything else on the market. Customer service is outstanding – quick to respond and always helpful. The branding and design are beautiful and professional. I highly recommend this company to anyone looking for something truly special!

October 16, 2024
Unprompted review
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Reply from selfnamed.com

Happy to hear your thoughts!

Rated 5 out of 5 stars

Self named is brilliant

Self named is brilliant, all bespoke packaging looks great. The products do exactly what they say they’ll do and the formulations all feel incredible.

April 3, 2025
Unprompted review
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Reply from selfnamed.com

Thank you for your feedback Lilly!

Rated 5 out of 5 stars

Great job!

An amazing company to cooperate with. I am really happy about the experience.

April 1, 2025
Unprompted review
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Reply from selfnamed.com

Happy working with you!

Rated 5 out of 5 stars

Excellent interface for white label…

Excellent interface for white label cosmetics & a fantastic range of skin & hair products. Selfnamed ticks every box & we look forward to ordering plenty over the next few weeks!

April 3, 2025
Unprompted review
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Reply from selfnamed.com

Thank you Alice! ♥️

Rated 5 out of 5 stars

Highly recommended

I’ve had a fantastic experience working with Selfnamed for my dropshipping business. The product quality is amazing, shipping is fast, and the customer service is super helpful. My customers love the skincare, and the branding options made it easy to create my own line. Highly recommend!

April 3, 2025
Unprompted review
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Reply from selfnamed.com

To a fruitful collaboration!

Rated 5 out of 5 stars

I’ve been a customer of selfnamed for…

I’ve been a customer of selfnamed for several years, and so far everything has been very smooth and straightforward. I also use the products myself and think they’re excellent. Occasionally, the shampoo bottles I order arrive slightly dented, so there’s some room for improvement in the shipping process—but nothing has ever been seriously damaged.

April 3, 2025
Unprompted review
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Reply from selfnamed.com

Thank you Lora!

Rated 3 out of 5 stars

I've been involved for more than a year…

I've been involved for more than a year but I haven't tested your products yet. I really want to start my business on your products with my own brand. I will soon.

April 3, 2024
Unprompted review
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Reply from selfnamed.com

Can’t wait to welcome you to our growing community of thriving businesses!

Rated 5 out of 5 stars

Great Products and good service

The products of selfnamed are highly recommended. I use them for my clients in my Beauty parlor and they are all very happy. They buy them for their daily cleansing routine. Try them and you will love them. Great smell, good texture!!

April 2, 2025
Unprompted review
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Reply from selfnamed.com

Happy to hear that you're loving our formulas!

Rated 5 out of 5 stars

Happy

I Work with Selfnamed and I am very content with the quality either of the product and service. They always attend my wants and needs.

April 3, 2025
Unprompted review
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Reply from selfnamed.com

Great working with you, Marc 🎉

Rated 5 out of 5 stars

They offers a comprehensive solution…

They offers a comprehensive solution for businesses looking to launch private-label skincare products, with high-quality offerings and user-friendly customisation tools.

March 7, 2025
Unprompted review
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Reply from selfnamed.com

Thank you for the honesty, Nina! We're working every day to improve in all aspects!

Rated 5 out of 5 stars

I loved the kindness and helpfulness of…

I loved the kindness and helpfulness of the staff when it came to handling your issues! The products are amazing, with very soft skin and a very pleasant scent. Their minimum order option is great for small, starting brands, as you're not pressured to take risks! I definitely recommend them!

March 7, 2025
Unprompted review
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Reply from selfnamed.com

Thanks George!

Rated 5 out of 5 stars

Excellent Quality and Service!

I had a fantastic experience with selfnamed.com! The product quality exceeded my expectations, and the customer service was outstanding. Everything arrived on time, well-packaged, and exactly as described. I highly recommend this company to anyone looking for high-quality items and a smooth shopping experience. Will definitely be ordering again!

March 28, 2025
Unprompted review
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Reply from selfnamed.com

Thank you for your feedback!

Rated 5 out of 5 stars

Exceptional Private Label Cosmetics Solutions

We had an amazing experience working with SelfNamed.com for our private label cosmetics needs. From start to finish, their team provided fast, personalized service, making the entire process smooth and hassle-free.

What truly sets them apart is their low MOQs, which allowed us to launch our brand without an overwhelming upfront investment. The quality of the products exceeded our expectations.

If you’re looking for a reliable, efficient, and supportive private label partner, we highly recommend SelfNamed.com. They are a game-changer for small and growing beauty brands!

April 1, 2025
Unprompted review
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Reply from selfnamed.com

Lovely working with you Karolis!

Rated 5 out of 5 stars

The products are wonderful

The products are wonderful, my customers are very happy with all products so far! The delivery times have been as stated and the support team is very kind and helpful. I had issues with Royal mail and one of the shipments was returned to Selfnamed; I asked their support team and they took the matter very seriously even though it was not Selfname's fault at all (it was Royal mail that messed it up). Overall it is a pleasure working with Selfnamed and I would highly recommend!

March 31, 2025
Unprompted review
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Reply from selfnamed.com

Thanks Iva! Happy to help you grow your business!

Rated 1 out of 5 stars

WARNING: Poor Quality, Zero Accountability – Avoid at All Costs!

We placed a large order with Selfnamed and experienced severe quality issues. A significant number of the bottles we received were defective and leaking, resulting in financial losses and frustrated customers.

Despite multiple attempts to resolve this issue, Selfnamed continuously stalled, delayed responses, and refused to take full responsibility for their clear manufacturing defects. Instead of offering a fair solution, they provided unreasonably low refunds, while trying to shift the blame elsewhere.

After extensive research, we found Trustpilot reviews from other customers facing the exact same issues, proving that this is a widespread problem and not an isolated case.

We have now initiated legal proceedings due to the financial damage caused by their poor-quality products and lack of accountability.

If you value quality, reliability, and professional customer service, we strongly advise you to look elsewhere.

March 25, 2025
Unprompted review
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Reply from selfnamed.com

Thank you for your message! We have a call scheduled for tomorrow, where we'll happily find a solution, as promised.

Rated 5 out of 5 stars

A seamless experience

The team of young professionals behind the Selfnamed platform has truly ensured that no aspect is overlooked – from marketing and formulation to seamless integration with web shops. I am genuinely impressed by how meticulously they have designed every step, delivering a flawless experience.

Their plugin integrated perfectly with my website, saving me hours of manual data entry. The design options are also excellent, although, as a designer, I prefer using my own tools. For those who want to explore the offer in more depth, comprehensive materials are available, clearly demonstrating the high quality of the products and their well-balanced ingredients. So, anyone looking to build their own brand with Selfnamed can do so with confidence and pride.

Support via email may not be the fastest, but the AI assistant on chat has answered almost all of my questions so far. I highly recommend trying the chat assistant first.

Truly, kudos to the team for both the idea and the professional execution! The rest is up to us.

I have officially started working, and now it remains to be seen how everything will unfold once the first orders start coming in.

Thank you, and I wish you great success!

March 17, 2025
Unprompted review
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Reply from selfnamed.com

Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your support and are thrilled to be a part of your journey!

Rated 5 out of 5 stars

SELFNAMED is a Game-Changer

I've always struggled with finding skincare that truly works and aligns with my desire for natural ingredients. So, when I discovered Selfnamed, I was cautiously optimistic. And let me tell you, they've exceeded all my expectations!
First, the ingredients list is a breath of fresh air. I can actually understand everything that's in their products! I love that they prioritize organic botanicals. Knowing I'm putting pure, wholesome ingredients on my skin makes a huge difference.
I've been using their retinol alternative serum for a few weeks, and the results are incredible. My skin feels softer, more hydrated, less irritated, and brighter. I've noticed a significant reduction in redness.
What I appreciate most is how gentle yet effective the products are. The texture of their creams is also luxurious, and the subtle, natural scent is divine.
Beyond the products themselves, I'm impressed with Selfnamed's commitment to eco-friendly packaging. It's clear they genuinely care about the environment and their customers.
If you're looking for high-quality, natural skincare that delivers real results, look no further than Selfnamed.

March 14, 2025
Unprompted review
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Reply from selfnamed.com

Thank you Eva! ❤️

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