honestly, The first session was fine, which is why I gave the site another chance. Over the next week I had login loops, missing history and a delayed withdrawal. None of the problems was huge by itse... See more

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Registration took two minutes, which was the only simple part. The postcode field changed my address, KYC rejected the document, and support told me to upload it again. I tried three times on a bud... See more
Book of Dead showed up in search, but opening it only returned a grey loading panel. Recent games still added it anyway, and that made the lobby even more confusing. The records continued to show the... See more
It's refreshing to use an online casino that actually pays out your winnings without any nonsense or made-up excuses when you cash out. I've withdrawn a few decent amounts now and every time the money... See more
Company details
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💟 BONUSY POWITALNE 17 000 ZŁ + 370 DARMOWYCH SPINÓW ✅
🏆 Sprawdź najlepsze kasyna online w Polsce z nowoczesnymi grami, przejrzystymi zasadami, bezpiecznymi funkcjami i atrakcyjnymi ofertami. 🎁
Written by the company

Contact info
Poznan, Poland
- casinolab@selinmerlohm.space
- selinmerlohm.space
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during lunch
during lunch, and then Email thread #91484: the answer with Paysafecard did not use the round ID. Account history left the pending tag inside the account at Fri 14:31.
so theres a cool-off button
so theres a cool-off button, pressed it, 24 hours, fine. next morning the login worked with no problem at all?? asked chat and got told cool-off only covers the promotional emails, not the account. thats not what the button page says
Bonus progress froze at 72%
Bonus progress froze at 72%. I played another slot, logged out, logged in again, and it still showed the same number while my balance kept moving. That is where the irritation started for me.
I looked during lunch and Live…
I looked during lunch and Live Blackjack counted only 5% towards wagering. I looked again later and the screen still displayed the same thing.
Asked a simple KYC question in support…
Asked a simple KYC question in support ticket. The answer was a full wall of generic terms and still did not say which file was failing. The issue stayed unresolved in the history.
the account looked easy to use until…
the account looked easy to use until verification started only after I requested a payout. Even the FAQ failed to explain what was happening
In my case
In my case, the mobile cashier button sat behind the keyboard on my iPhone SE.
I could type the amount, but confirming it took three screen reloads.
That detail mattered since the balance had switched.
honestly
honestly, The first session was fine, which is why I gave the site another chance. Over the next week I had login loops, missing history and a delayed withdrawal. None of the problems was huge by itself, but together they became exhausting. I spent more time checking account pages than playing, when the account finally refreshed.
Reload bonus said today
Reload bonus said today, but claim button stayed grey all evening before my coffee went cold
Time-out page showed errors.
Autoplay just would not quit on my old…
Autoplay just would not quit on my old phone
Agent Adam ignored the previous ticket…
Agent Adam ignored the previous ticket notes again.
After login
After login, Megan on callback request showed it clearly: support inside the account quoted rules for a different promo. Casino page made the account problem feel like guesswork before I closed the tab.
Looked twice
Looked twice, Apple Pay cashout screen: the receipt on work laptop downloaded blank; the transaction row went missing. Bonus screen sent me back to chat without any note in the account.
Chat put me in queue position 18
Chat put me in queue position 18, then disconnected right as I typed the ticket number #7553. When I rejoined, the next agent had no history and asked me to explain it all again 😑 maybe it is normal there, but it felt sloppy from my side.
spend summary mixed bonus balance with…
spend summary mixed bonus balance with real casino deposits in the slot
One more casino headache
One more casino headache: I tried one slot, one deposit, one cashout; the cashout part fell apart ??
Book of Dead showed up in search
Book of Dead showed up in search, but opening it only returned a grey loading panel. Recent games still added it anyway, and that made the lobby even more confusing. The records continued to show the issue as unresolved
the free spins appeared three hours…
the free spins appeared three hours late and expired that night. There was no timer on the offer page when I deposited.
nothing on the game page says it
nothing on the game page says it, so is sweet bonanza excluded from spins?
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