Seller Investigators Reviews 

121
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

It's been a month and a half and no progress on our product restriction issues after promising during the sales process that this is one of their specialties. The communication from their team has bee... See more

Company replied

Rated 5 out of 5 stars

Seller Investigators has helped me recover thousands of dollars in lost inventory at Amazon warehouses as well as incorrect FBA fees. Their staff is friendly, helpful and their hard work saves me lots... See more

Rated 1 out of 5 stars

Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work sti... See more

Rated 4 out of 5 stars

I like the service and hands-off effort once you get the client signed up. The sign up process is not as smooth as it could be, but the last one seemed to have better instructions. Keep working on t... See more

Company details

  1. Business Administration Service

Written by the company

Seller Investigators is an audit and recovery service helping over 1,000 FBA Sellers recover more than $1 Million per month in Amazon reimbursements for lost & damaged inventory and shortages. Don’t waste your time and resources on the complexities of Amazon admin. Let our API and team of experts do the work for you while you get on with growing your sales. We’ll find any discrepancies and manage the entire reimbursement process while you sit back and watch the money hit your bank account. Let’s start the ball rolling with a free audit and see how much money you’re owed.


Contact info

3.5

Average

TrustScore 3.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(121)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Organized and professional

Organized and professional. There are a lot of options out there for this type of service and Seller Investigators has been easy to deal with. They are a true no hassle solution. Thanks!

January 21, 2021
Rated 5 out of 5 stars

Personal Touch

Personal touch on a real number crunching type of activity. I appreciate that feel with most all partners we work with. Highly recommended!

January 20, 2021
Rated 5 out of 5 stars

This is a Great Service

This is a Great Service. They have found thousands of dollars for me that Amazon would have pocketed and there is no way I would have found.. For FBA sellers, using this company is a no brainer.

January 20, 2021
Rated 5 out of 5 stars

Great service

Quick, efficient - money in the pocket. Responsive customer service, helpful technical assistance. We were surprised how quickly money came in.

January 20, 2021
Rated 5 out of 5 stars

Must have service for FBA sellers

This service is a no-brainer for any FBA seller! They find lost money for you, and take a portion of the refund as payment. Could you do this service yourself for free? Possibly, but I tried to re-claim all the money I thought Amazon owed me before signing up and expected very little to be reclaimed, and yet they still managed to find over $2000 of lost money that I had no idea I was owed. Now, I just let them deal with it all so I don't need to spend my time fighting with Amazon for the money they owe me.

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

Amazon frankly owed us thousands...

Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I never have thought that there was a lot to recover or reimbursed on my store since I already availed another reimbursement service company a few months back. Great job keep it up! Would definitely recommend to my friends selling at amazon.

November 12, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look