SellMyTimeshareNOW Reviews 416

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting the positive and helpful attitude of the staff. Many people appreciate the excellent customer service, noting clear communication and a smooth overall process. However, some customers were dissatisfied with the pricing and payment aspects, mentioning that initial cost estimates were not always accurate or that they were dissatisfied with the value received for certain services. A few other people also felt that communication was poor after initial engagement, with a lack of follow-up or assistance.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers report a smooth and efficient process, with... See more

Price

Users describe ambiguous interactions with price. Many reviewers express dissatisfaction, citing hidden fees,... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, responsiveness, and helpfulness.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the professionalism,... See more

Payment

People report ambiguous experiences with payment. Many customers express dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more

Company replied

Rated 5 out of 5 stars

My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process w... See more

Company replied

Rated 5 out of 5 stars

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more

Company replied

Rated 5 out of 5 stars

SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.


Contact info

4.1

Great

TrustScore 4 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, really easy to use this service. Also excellent attitude from all personal in this company

July 2, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, Arturo! We're thrilled to hear that you found our service easy to use and enjoyed the excellent attitude of our team. Your satisfaction is our top priority! Congratulations on your Marriott’s MoutainSide purchase and thank you for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

Successful Timeshare Purchase

I had a very professional and efficient experience with SellMyTimeshareNow.com when it came to purchasing a VDP Mexico timeshare. My sales rep was extremely thorough in explaining what the timeshare entailed and followed up promptly with detailed answers to all of my questions. The escrow process was smooth and the reps knowledgeable and helpful. It was such a positive experience that I am considering another timeshare purchase through them.

June 21, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your fantastic feedback, Julie! We're delighted to hear that you had a professional and efficient experience with SellMyTimeshareNow. Our team strives to provide thorough explanations and prompt follow-ups, so it's great to know we met your expectations. We're glad the escrow process was smooth and that our reps were helpful. We look forward to assisting you with your next timeshare purchase – congratulations!

Rated 1 out of 5 stars

SMTN can not be trusted!

A year or more ago I signed up for sale of a Timeshare to check the validity of this company because I was having a dispute with my Timeshare company. I put up the least of my 3 timeshares as a trial deed for sale. A dispute with my Timeshare company resulted in a freeze of all access to my deeded weeks. This resulted in Maintenance fee build-up due to none access to my deeded weeks which this SMTN sale was to remedy. I received emails from SMTN stating there was interest in my other deeds, but the one I had listed was not good enough. I talked on the phone and they said my current $2000 listing was not good enough and they needed $6000 more to put my other two deeds up for sale which they were assuring was a much better chance of sale. About 4 weeks after withdrawing the $6000 (which I had to borrow), I was informed that the my deeds were being foreclosed on and they could not be sold. I requested the return of the money due to these unusual circumstances and removal of the adds. Their response was that it wasn't their fault and they refused to return any of the $6000 they just took. I do not perceive this as a Better Business considering the extent they took to lure me into an expensive ($8000) proposition which I did not realize had no way to be carried out. I am only asking for a return of the $6000 which is not a viable proposition and can't be carried out.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

SMNT A WASTE OF MONEY

If you want to throw your money away, then call SMNT they were happy to work with me as long as I paid them upfront they did absolutely nothing. I did not get a single offer. I dropped my price repeatedly. I tried to rent the properties out did not get a single response. My price was very reasonable. SMNT is a sham do not waste your money.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Timeshare sale

They were there to answer my questions and always responded right away.

May 1, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you very much for your feedback, Kim! It was our pleasure to assist you with the sale of your Westin Ka'anapali Ocean Resort Villas. Congratulations and thank you for choosing SellMyTimeshareNow!

Rated 4 out of 5 stars

The SMTN personnel are very helpful

Although the process took longer than one might have liked, in the end, it all worked out and the transaction was handled well by the personnel at SMTN.com. We would have liked to get a better price for our points share right-to-use membership, but we are pleased to have everything done. The SMTN personnel were very helpful throughout the process. They provided the advice and guidance we needed to sell our membership.

June 1, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your feedback, Joe! We’re glad to hear that, despite the longer process, you were pleased with the outcome and the support provided by our team. Your satisfaction is important to us, and we appreciate your patience and kind words. If you need any further assistance, please don’t hesitate to reach out. Congratulations and thank you for choosing SellMyTimeshareNow!






Rated 5 out of 5 stars

SMTN was very responsive and kept me…

SMTN was very responsive and kept me up-to-date on the progress of my sale.

July 8, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your feedback, Lou! It was our pleasure to assist you with the sale of your Hyatt Pinon Pointe ownership. Congratulations and thank you for choosing, SellMyTimeshareNow!

Rated 5 out of 5 stars

Everything went extremely well and was…

Everything went extremely well and was done in the timeframe I was made Aware of, they were pleasant to deal with, never rushed and received my funds as promised

April 8, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

We're thrilled to hear that we exceeded your expectations, Wes. Congratulations on your sale and thank you for trusting SellMyTimeshreNow to assist you. We look forward to serving you again!

Rated 5 out of 5 stars

Sellmytimeshare now was the best…

Sellmytimeshare now was the best experience I have had buying a timeshare. Very attentive and professional. Head and shoulders over redweek. I had to reach out to redweek multiple times just to get a response as compared to sel my timeshare who always reached out and kept me informed

June 8, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your kind words, Steve! We're thrilled to hear that your experience with SellMyTimeshareNow was exceptional. Our team strives to provide attentive and professional service, and it's wonderful to know we exceeded your expectations. We appreciate your feedback and look forward to assisting you again in the future - congratulations!

Rated 5 out of 5 stars

Zachary Battles is a good place to start.

I contacted Zachary Battles about purchasing a Shell Vacations property in Hawaii. I was very skeptical about purchasing a timeshare from the resale market since I had read about many scams associated with timeshares and had heard about "so many people" trying to get rid of them. Being an owner of a Shell Vacations property already, I was somewhat at ease with that company itself while still maintaining a good measure of caution regarding this transaction. Much of my new purchase involved new terms, cost calculations, and title transfer matters. During the several weeks of back-and-forth with Zachary, he maintained his professionalism and patience with me as I had numerous questions and an ongoing need for clarity on the process. If you are looking to purchase a timeshare that someone else has no further use for, and wants out of the monthly maintenance fees, Zachary Battles is a good place to start.

June 27, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for sharing your experience, Tom! We're glad Zachary could address your concerns and guide you through the process with professionalism and patience. Your satisfaction is important to us, and it's great to hear you felt at ease with your purchase. Enjoy your new Shell Vacations property in Hawaii and congratulations!

Rated 5 out of 5 stars

outstanding service

I greatly appreciate the outstanding help and support I received from “Sell my timeshare now”. They never gave up on any questions I had and helped addressed them asap. They were professional and courteous and I highly recommend “sell my time share”company to all my friends and family.
Thanks so much for all your help!
Best Regards,

February 9, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, Miriam! We're thrilled to hear that you had a positive experience with Sell MyTimeshareNow. Our team is dedicated to providing exceptional support and we're glad we could assist you promptly and professionally. Your recommendation means a lot to us. Thanks again for choosing us and for spreading the word to your friends and family!

Rated 5 out of 5 stars

Royal Haciendas purchase Sell My Timeshare Now

I recently purchased a timeshare at the Royal Haciendas through Sell My Timeshare Now as the handling agent. I not only got a great price on my unit, but I also had great communication throughout the process. I was explained the process every step of the way and I ended up a very satisfied owner. Thanks again to Sell My Timeshare Now from a happy owner!

June 18, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your fantastic review, Donna! We're delighted to hear that we could help you find the perfect unit at the Royal Haciendas at the right time and price. It's great to know that every step was clear and timely for you. We appreciate your kind words and look forward to assisting you again in the future! Congratulations and thank you for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

Zachary is the best

We had a fantastic experience with Zack who helped us purchase our time share. From the moment we got him on the phone, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect timeshare for our needs and cost. He patiently answered all of our questions, explained process and even took the time to walk us through how everything worked.

Zack professionalism and friendly demeanor made the entire process enjoyable.

I highly recommend him to anyone in search of a great time share experience!

June 6, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your wonderful feedback, Maria and Frank! We're thrilled to hear about your fantastic experience with Zack and SellMyTimeshareNow. His dedication to providing attentive, knowledgeable, and personalized service truly shines through in your review. We're glad he could make the process smooth and enjoyable for you. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Zack. Enjoy your new timeshare and congratulations!

Rated 5 out of 5 stars

Paradise Village Closing



In March we decided to purchase additional points/weeks directly from a Paradise Village owner. We identified the property, unit size, season, cost , expiration date etc. The seller was contacted and we all agreed on the terms and then Timeshare Closing did an excellent job assisting us with the completion of the transfer.

They stayed in contact with us to let us know when we would receive all the documents, We were contacted by phone as well as by email and text. All our questions were answered in a timely manner. The process was timely, efficient and very well organized.

At the end we received all of our documents and membership number. The entire team that worked with us, followed up at the end to make sure everything was received and complete. I would definitely use their services again.
Don and Marla Carter

June 5, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for sharing your detailed experience, Don and Marla! We're delighted to hear that our team at Timeshare Closing Services/SellMyTimeshareNow could assist you efficiently and keep you well-informed throughout the process. It's great to know that you found our service timely, organized, and thorough. We look forward to working with you again in the future! Congratulations on your purchase!

Rated 5 out of 5 stars

We had a great buying experience

We had a great buying experience. They made it very easy to pick up a secondary Timeshare, which was sold by someone who was just done having the contract. Escrow was smooth and the closing happened exactly as I expected, and the Timeshare points showed up in my account with the new contract.

August 22, 2023
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for sharing your experience, Ken! We're delighted to hear that the process was smooth and met your expectations. It's great to know that everything from escrow to the transfer of timeshare points went seamlessly. Enjoy your new timeshare, and if you need any further assistance, we're always here to help – congratulations and thank you for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

SOLD MY PLACE IN CANCUN!!!

These people were great. I thought they might be too great, especially after getting taken by another company, but they stayed right there with us, explained everything and got us a nice check at the end. This was even though our time share didn't want to play ball! i cannot believe there are people that can still be trusted in the line of business!

February 1, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, Sandy! We're thrilled to hear about your positive experience with our SellMyTimeshareNow. It was our pleasure to assist you and to ensure you received the outcome you deserved. If you need anything in the future, we're here for you – congratulations!

Rated 1 out of 5 stars

They are scammmmmmmmmmmmmmm

They are scammmmmmmmmmmmmmm. Don’t do it!!!!!!!!!!!! Please dont do it! Just get a legal services (lawyer) to get you out of it.
They promise to sell shares with 50 days, its been 5 months, and when you call they get nasty with youuuuu. Dont do it, thry are legit scam

January 17, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for sharing your feedback, Toby. We appreciate your concerns but want to clarify a few points. We have successfully helped tens of thousands of timeshare owners and are proud to provide a positive client experience.

While we often do sell timeshares quickly, we never guarantee the timeframe for a sale and would encourage you to contact our Customer Care team at 1-877-815-4227 so we can address your concerns directly and improve your experience with us.

Rated 4 out of 5 stars

We had a great experience with SMTN

We had a great experience with SMTN. They were prompt in getting back to me when I had questions. They were honest and reliable. Would recommend doing business with this company. We may use them in the future.

October 1, 2023
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your wonderful review, Christine! We're pleased to hear that you had a great experience with SellMyTimeshareNow. Your kind words about our promptness, honesty, and reliability mean a lot to us. We look forward to the possibility of working with you again in the future – congratulations!

Rated 5 out of 5 stars

Used 3 Times Excellent

I've bought through SellMyTimeshareNow 3 times and have found them always professional and timely with their communications. Jason is very professional and great to work with. They help you through the process and keep you informed at all stages.

April 4, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your continued trust in SellMyTimeshareNow, Mark! We're delighted to hear about your positive experiences. Jason and the team strive to provide professional and timely service, and it's wonderful to know we’ve met your expectations. We appreciate your feedback and look forward to assisting you again in the future - Congratulations!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look