This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process w... See more
Company replied
Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more
Company replied
SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more
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Company details
Written by the company
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
Contact info
One Harbour Place, Suite 11, 03801, Portsmouth, United States
- 1-877-815-4227
- customercare@sellmytimesharenow.com
- sellmytimesharenow.com
4.1
Great
416 reviews
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly satisfied with the timeshare…
Highly satisfied with the timeshare process. Knowledgeable with answering all the questions we had with prompt responses. Virtual documentation making it easier for closing. Looking forward to our stay week i in Aruba. Thank you SMTN!
December 2, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Dianne! We are very pleased to hear that you were satisfied with our services and that you found the process to be straightforward. We always strive for a seamless customer experience, and we are glad that you found our services to be just that. Thank you for choosing SellMyTimeshareNow and congratulations on your Divi Village Golf and Beach Resort timeshare purchase!
They helped me purchase a resale timeshare
They helped me purchase a timeshare on the resale market at a fraction of the price the resort charged (although with some benefits stripped as part of the resale transfer). They were very communicative throughout the process which does take some time because of how the resorts process the transfer. I would work with them again if I ever choose to buy (or sell) a timeshare.
July 1, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Charles! We're glad we could help you secure a great deal on the resale market. It’s true that the process can take time, but we strive to keep our clients informed every step of the way. We’d be happy to assist you again in the future, whether buying or selling! Thank you for choosing SellMytimeshareNow and congratulations on your Westin Aventuras timeshare purchase!
First Time Purchaser
Christopher and the SMTN team was very helpful throughout the entire process. This was our first time purchasing a time share and they made it a great experience. They were very patient and answered all of our questions and ensured we were comfortable before making a commitment.
January 6, 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Ernie. We're thrilled to hear Christopher and the SellMyTimeshareNow team made your first timeshare purchase smooth and enjoyable. We appreciate your trust and are glad we could help every step of the way! Congratulations on your Marriott's Aruba Surf Club timeshare purchase!
Purchasing a Hilton timeshare with SMTN
Purchasing a Hilton timeshare through these guys was an excellent experience! We found exactly what we were looking for within our budget. The SMTN team was diligent, efficient, and truly amazing to work with. We're thrilled to already have our 2025 travel plans booked!
August 9, 2024
Reply from SellMyTimeshareNOW
Thank you for your fantastic feedback, Keith! We're delighted to hear that you had such a great experience with our team and found the perfect Hilton timeshare within your budget. It’s wonderful that your 2025 travel plans are already set. Thank you very much for choosing SellMyTimeshareNow and congratulations on your Parc Soleil by Hilton Grand Vacations Club timeshare purchase!
After deciding to list our timeshare
After deciding to list our timeshare, we did some research and decided to go with SMTN. They made no promises that they did not keep and kept in touch with us throughout the process. We received a bid on our property and went with it. The followup from them was wonderful and everything went smoothly. We would definately recommend using them. A++
December 30, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Mark! We’re delighted to hear that your experience with SellMyTimeshareNow was smooth and that our team delivered on every promise. Your recommendation means the world to us, and we’re so glad to have been given the privilege to assist you. Congratulations on your Park Soleil by Hilton Grand Vacations Club timeshare sale!
Successful SMTN Sale 2024 We are very happy with our timeshare…
We are very happy with our timeshare sale experience with SMTN and Ben Cochrane. Our unit was on the market for almost one year and we were looking for a sale to avoid add'l maintenance fees for 2025. Ben and SMTN made this happen !!!
Thank You Ben..........................Jim W
December 30, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Jim! We are so thrilled to hear of your positive experience with SellMyTimeshareNow. It was our pleasure to assist you, and we congratulate you on your Grand Lodge on Peak 7 timeshare sale!
Cancelation and refund took 2 months when it should take 20 days max.
EDIT: Today, Jan 9, I got my refund. The only thing I didn't appreciate all the silence and the fact that I was being ignored.
Can't cancel and get a refund. I had a change of heart within the 10 days in the contract, which they say they will refund within 20 days, and it's been more than a month, since November 11, and they still didn't refund me. I read some responses here about a docusign, but they didn't sent me anything. As a matter of fact, I've been emailing them daily and they don't respond.
November 10, 2024
Unprompted review
Easy and smooth process
Easy and smooth process. Was able to close much sooner than expected.
December 14, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for leaving your review, Chris! It was our pleasure to assist you with the purchase of your Hilton Grand Vacations Club at Tuscany Village timeshare purchase. We are pleased to know that you found the process to be easy and that you are overall satisfied. We hope that that you enjoy your new ownership and thank you for choosing SellMyTimeshareNow - congratulations!
honoring contracts
I had engaged a marketing contract with SMTN on Nov 15 and with change of heart on Nov 16 cancelled the contract. According to terms on their contract there was 10 days for total cancellation yet to this day they are still marketing the timeshare: terms include reimbursement within 20 days of cancellation. READ YOUR CONTRACT.
December 10, 2024
Unprompted review
Reply from SellMyTimeshareNOW
George, our Customer Care team promptly responded to your cancellation request. There is a process that must be followed to ensure that your refund is properly executed and that we have proper documentation on our side for accounting purposes. This process includes a DocuSign which was sent to you previously. As you have not yet signed, this has delayed the processing of your refund. Moreover, our Customer Care team has been trying to get back in touch with you on multiple occasions, but we have not heard back from you. We will, of course, honor your refund request as soon as the DocuSign is executed, as the request was received within the 10-day cancellation period as you noted. Please contact us at 1-877-815-4227 at your earliest convenience so we can take the necessary steps to finalize your cancellation request and remove your ad.
I worked with timeshare broker services…
I worked with timeshare broker services several times since 2015. I purchased 3 deeded timeshares thru their office and also sold 2000 marriott vacation club points. all of the4 of these transactions went very smoothly. The office worked with the seller (of the deeds) and the buyer (of my points). all documents were signed by esign and processed quickly. I highly recommend their services.
June 28, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, John! We are so pleased to hear that you have been happy with the services of SellMyTimeshareNow. It is great know that you continued to receive great service with Timeshare Broker Services as they helped you communicate to the seller/buyer in each of your scenarios. Thank you for your continued trust throughout the years and congratulations on your Marriott's Grande Ocean timeshare purchase!
Was a bit skeptical at first but they…
Was a bit skeptical at first but they maintained their word and helped us sell when someone wanted to buy it, finally, after a year of having it posted for sale.
Great!!!
November 21, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your feedback, Alex! We understand the skepticism one may face when they are looking for ways on selling their timeshare, especially with an online third part. We are glad that you decided to give SellMyTimeshareNow a chance and that we could help you with your sale. Thank you very much for your trust and congratulations on your Westin Nanea Ocean Villas timeshare sale!
I should’ve gone a different route…
I should’ve gone a different route instead of paying for their services. They are a scam claiming to advertise your timeshare to potential buyers but are really just keeping your money. I don’t even think there was any real traffic visiting their site.
I had no offers in months and they never updated me on anything.
September 4, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Melvin, we are sorry that our service did not meet your expectations. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. We guarantee to advertise your ownership in our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and a variety of other market conditions. Given that you only signed up for our services in September and we see that you requested your advertisement be removed earlier this week, we encourage you to speak with our Customer Care team to discuss reinstating your advertisement and to address your concerns. A member of our team will be reaching out to you today.
Great service from end to end!
Great service from end to end! Kept us up to date at each step and provided expertise in guiding us through the process. Very accommodating and professional - would definitely recommend!
September 2, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your kind words and feedback, Russ! We’re thrilled to hear you appreciated our communication and guidance throughout the process. It was our pleasure to work with you, and we’re grateful for the recommendation! Thank you for choosing SellMyTimeshareNow and congratulations on your Hilton Grand Vacations Club on the Boulevard purchase!
SMTN was a great company to use to purchase a time share…
SMTN was a great company to use to purchase a time share. When I had a question it was answered immediately! Also, the team would email me weekly to see if my questions were answered. It was nice to have follow through which many companies do not do! Paper work was easy to complete and all on line.
October 28, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your kind words, Mary! We’re thrilled to hear about your positive experience, and we thank you for your trust. Your recommendation is much appreciated and congratulations on your Royal Haciendas timeshare purchase!
Although I still had a temporary hold…
Although I still had a temporary hold on my ad which I forgot to release, SMTN still sold my timeshare... Amazing!!! In a few years from now, after I get my loans paid off, I plan to buy another timeshare using SMTN!!!
July 25, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for leaving your review, Gary! We are very pleased to hear that you are happy with the services we provided to you and completed your goal of selling your timeshare. Thank you for your trust and we are looking forward to assisting you with a purchase in the near future! Congratulations, Gary!
We had a very good experience with SMTN…
We had a very good experience with SMTN . Everything went smoothly and we found what we wanted. We got a great price and we are so happy with our purchase
October 21, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Cathy! We are thrilled to hear about your positive experience with SellMytimeshareNow. It is great to know that you found the timeshare that you have been wanting and at a price that you were happy with. Thank you for choosing us and congratulations on your West 57th Street by Hilton Club timeshare purchase.
Great service!
Great service! The transaction was super fast. I highly recommend their services to anyone looking to buy a timeshare.
July 10, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your positive feedback, Samia! We are glad to hear that you found the process to be quick for you and that you would recommend SellMyTimeshareNow to others - many thanks! Congratulations on your Disney's Old Key West timeshare purchase. We hope you enjoy many happy vacations utilizing your new ownership!
Great successful service!
We were very pleased at the service and attention Sell My Timeshare gave to my account and our issues. Thanks to them we are free of all the fees and hassles that came along with our timeshare. Thanks for all you have done for us!
October 15, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for you for taking the time to leave your review, Mike! We're thrilled to hear that you are very pleased with the process and the result. It was our pleasure to assist you and answer your questions along the way. Thanks for trusting in SellMyTimeshareNow and congratulations on your Hilton Grand Vacations at Anderson Ocean Club timeshare sale!
my experience with all of people I have…
my experience with all of people I have had the pleasure of working with has been amazing. everyone is so helpful. From the sales representative Nicholas, the Owners Services representative Jennifer to Ben at cus relations. I completely recommend working with them.
October 24, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for your kind words, Kendra! We're thrilled to hear that our team was able to assist you so effectively. Providing efficient, consistent, and courteous service is our goal, and it's wonderful to know we hit the mark for you. Your recommendation means a lot to us! Thank you for choosing SellMyTimeshareNow and congratulations on your Diamond Resorts San Luis Bay Inn timeshare purchase!
Completely satisfied
The condo had been on the market nearly 2 years. Few offers fell through but finally got a good offer and agreed to it. It take a bit longer than a house but they handle all the details. Lastly the proceeds took a bit longer than expected to get to me but they took care of that also
October 28, 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your experience, Roger! We're glad we could help navigate the process and keep things moving, even through delays. It’s great to hear you received your proceeds, and we appreciate your patience along the way. Congratulations on the sale of your Royal Floridian South timeshare!
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