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Company details

  1. Cell Phone Store

Written by the company

FlipaCell (PRE-LOVED TECH LLC) is a trusted iPhone buyback service, helping people quickly and safely sell their old iPhones for top cash offers. We provide instant quotes, free shipping, and fast payments. Our mission is to make the selling process simple, transparent, and secure—over thousands of satisfied customers have already trusted us with their devices.


Contact info

3.8

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Dishonest waste of time

I experienced what felt like a bait-and-switch. After receiving a revised offer, I emailed the company to ask a simple question so I could make an informed decision. I never received a response. Instead, the company shipped my device back without my knowledge or authorization, despite their terms stating that devices are returned only if a revised offer is declined. The package was then lost in transit and unlocated for over a week by USPS. A company that does not respond to straightforward customer questions — particularly after a questionable transaction — does not inspire confidence. I retained the full email correspondence documenting my repeated attempts to resolve this. The company should review its internal processes and customer communication practices so others do not experience the same unnecessary stress and waste of time.

March 13, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Hi,

Thank you for your review. My name is Travis, and I am the owner of FlipaCell.com. I would like to personally review your case to understand what happened.

Could you please provide your offer number or your full name?

Please keep in mind that per our policy, if a device is not as described (e.g., contains replaced parts or has outstanding financial obligations), we may cancel the transaction and ship the device back to you.

I look forward to hearing from you so I can investigate this matter further.

Best regards,

Travis
The FlipaCell CEO

Rated 5 out of 5 stars

I’m completely satisfied

I was initially apprehensive about sending my iPhone to an unfamiliar company, but I was thoroughly impressed by how professional and seamless the experience turned out to be.

March 18, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Thank you for your review! We truly appreciate your support and are glad you had a great experience with Flipacell.com.

Rated 1 out of 5 stars

I think they were low balling me from…

I think they were low balling me from their original offer and they made it very difficult for me to try and get my phone back till they offered a little more, so I accepted it because I figured it was going to be a hassle & costly to get my phone back 👎🏻

February 19, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Hi Michael,

Thank you for your honest review.

You submitted an iPhone 11 in "Flawless" condition, which implies the device is like new, has no scratches or blemishes, and maintains an original battery health of over 90% without a "service battery" message.

Upon inspection, we found that the device showed visible signs of use and the battery was faulty at 79% health with a "service battery" message. Despite these hardware and cosmetic issues, we worked with you to increase our initial offer.

We apologize for any disappointment, but we are unable to pay the price of a flawless device for one that requires a battery replacement and shows wear.

Best regards,

FlipaCell.com CEO

Rated 5 out of 5 stars

They are reliable

They are fast; kept us informed about everything; trusted payer. I loved my experience with them.

February 19, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Thank you for your review! We truly appreciate your support and are glad you had a great experience with Flipacell.com.

Rated 5 out of 5 stars

Hands down the best offer I found for…

Hands down the best offer I found for my phone out of all the other sites. I completely forgot that my phone was sim locked to only my carrier and forgot to specify it so the original offer lowered by 20$ which honestly was very reasonable and still a great offer. The shipping did take a bit but once they received the phone I got paid in less than 24 hours. I definitely will be back and I highly recommend anyone looking to sell their phone uses this site. Great service and very generous and reasonable offers A+++

February 13, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Thank you for your review! We truly appreciate your support and are glad you had a great experience with Flipacell.com.

Rated 5 out of 5 stars

Reliable and hassle‑free

Reliable and hassle‑free way to trade in your used iPhone. I got a free quote and sent the phone with a free shipping, and fast payments. 10+

February 12, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Thank you for your review! We truly appreciate your support and are glad you had a great experience with Flipacell.com.

Rated 5 out of 5 stars

Wow that was easy

Wow, that was easy . If you honestly rate your phone, you will receive the quoted amount right to your Cash app with a $10 extra bonus for mailing within two business days.

January 29, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Thank you for your review! We truly appreciate your support and are glad you had a great experience with Flipacell.com.

Rated 5 out of 5 stars

Better than Apple

I had to choose between selling my used iPhone 12 Pro back to Apple or to a third-party reseller. I read the positive reviews about Flip a cell and I’m happy I chose them. The most Apple was offering me was $160 for a pristine phone. Flip a cell offered me $183 for my phone which was only average as it had one blemish on its corner. I sent them my phone and they sent me the money: but what can I ask for? I am completely satisfied, glad that I chose Flip a Cell.

January 4, 2026
Unprompted review
FlipaCell logo

Reply from FlipaCell

Thank you for your review! We truly appreciate your support and are glad you had a great experience with Flipacell.com.

Rated 5 out of 5 stars

Easy. Fast. Honest

Easy. Fast. Honest. I was skeptical so used PayPal instead of bank account. Would use them again in a heartbeat.

December 5, 2025
Unprompted review
FlipaCell logo

Reply from FlipaCell

Thank you for your review! We truly appreciate your support and are glad you had a great experience with Flipacell.com.

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