Sell Your Gold Reviews 

12,315
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,297 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the effortless and easy process, highlighting the professionalism and courtesy of the staff. Many people found the transactions transparent, efficient, and quick, often receiving fair and satisfactory estimates. Consumers frequently noted that the company delivered on its promises, providing excellent value and often exceeding expectations with their offers. However, some customers also noted dissatisfaction with the offers received. A few people mentioned receiving very low prices for their items, with one instance of silver coins being valued significantly below spot price, and another where an offer was considered a waste of time.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and fairness.... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as awesome,... See more

Price

Reviewers mention positive feedback about price, with many finding the offers fair and reasonable, often... See more

Value for money

People report positive experiences with value for money, often receiving fair estimates and offers that... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am honestly very pleased.. They very professional and courteous if you have a question.. I strongly believe their evaluation of merchandise is sincere. They responded service very quickly. I am... See more

Rated 5 out of 5 stars

I received the pre paid return envelope along with the instruction packet quickly. I followed the instructions on taking pics and filling out the card, then dropped it off at the FedEx pickup station,... See more

Rated 5 out of 5 stars

I feel very grateful to Sell Your Gold. It was a marvelous experience. I Fed Exed a gold necklace and ring that I wasn't wearing anymore and within a day, they received said items, and the following... See more

Company replied

Rated 5 out of 5 stars

Sellyourgold.com makes the process effortless. The fact that you can send in your old gold or jewelry and get money (in my case I needed it very quick) in 24 to 48 hours is amazing. They offer great p... See more


Company details

  1. Jewelry Buyer

About Sell Your Gold

Written by the company

Since 2014, Sell Your Gold has helped thousands of customers across the United States sell gold online and safely sell silver, platinum, jewelry, coins, bullion, diamonds, and luxury watches from the comfort of home. As a licensed and insured online precious metals buyer, we've built our reputation on transparency, competitive offers, exceptional customer service, and a secure, customer-first selling experience.

Every shipment includes end-to-end package tracking and is insured for up to $500,000, giving customers confidence that their valuables remain protected from the moment they're shipped until their transaction is complete. Once your items arrive at our secure evaluation facility, our experienced appraisers carefully inspect and evaluate every item using advanced testing technologies, including XRF precious metal analysis, Sigma Metalytics authentication for bullion and coins, and Yehuda AI diamond detection. We also work with GIA-trained appraisers and industry-leading coin and diamond buyers to help ensure every item receives a fair and accurate market evaluation.

Our offers are based on current precious metal market prices, item purity, weight, condition, and collectible value when applicable. Most customers receive their offer the same day their items arrive at our facility, and once an offer is accepted, eligible payments can be issued within 24 hours through secure payment options, including direct deposit, PayPal, or check.

Our Best Price Guarantee reflects our commitment to providing one of the industry's most competitive offers. If you receive a higher written offer from another reputable online precious metals buyer, we'll beat it or pay you $100.* If you decide not to sell, we'll return 100% of your items free of charge. There are no hidden fees, no obligation to sell, and your valuables always remain yours until you accept our offer.

We're proud to be trusted by more than 15,000 verified Trustpilot reviews, thousands of Google reviews, and an A+ Better Business Bureau rating. Our reputation has been earned by providing honest evaluations, transparent communication, secure shipping, competitive offers, and outstanding customer care to every customer.

Whether you're looking to sell gold online, sell gold jewelry, sell silver, sell platinum, sell coins or bullion, or receive a professional evaluation for diamonds or luxury watches, Sell Your Gold is committed to providing one of the safest, most transparent, and most rewarding ways to sell your valuables online.

Why Us?

Written by the company

Customers Trust SellYourGold.com
Since 2014, Sell Your Gold has helped hundreds of thousands of customers sell their precious metals with confidence. We're a licensed and insured company, an A+ BBB Accredited Business, and have earned more than 15,000 verified Trustpilot reviews along with thousands of positive Google reviews.
Best Price Guarantee
At Sell Your Gold, you can sell with complete confidence. We'll beat any qualifying online competitor's offer or pay you $100, and if you decide not to accept our offer, we'll return 100% of your items free of charge. With no hidden fees and absolutely no obligation to sell, you can request a free appraisal knowing there's nothing to lose.
Safe & Secure Selling
Your valuables are protected every step of the way. Qualifying shipments are insured for up to $500,000 and include end-to-end package tracking for complete peace of mind. Once your items arrive, they are securely handled and evaluated by our experienced appraisers using industry-leading testing methods. After you accept your offer, you'll receive fast payment so you can enjoy your money as quickly as possible.
Transparent & Fair Offers
We believe selling your valuables should be simple, fair, and transparent. Every offer is based on current precious metal market prices and backed by honest, professional appraisals from our experienced team. You'll never encounter hidden fees, surprise deductions, or pressure to sell—just a straightforward evaluation and a fast, transparent payment process if you choose to accept our offer.
What You Can Sell
Whether you're cleaning out a jewelry box, liquidating an estate, or cashing in on high precious metal prices, Sell Your Gold makes it easy to turn your valuables into cash. We purchase a wide variety of items, including gold jewelry, silver, platinum, coins, bullion, diamonds, luxury watches, estate jewelry, sterling silver, flatware, dental gold, and other scrap precious metals. If you're unsure whether we accept your items, simply request a free appraisal kit and our expert appraisers will evaluate them at no cost or obligation.

Best Price Guarantee

Receive one of the industry's most competitive offers with our risk-free Best Price Guarantee.

Receive one of the industry's most competitive offers with our risk-free Best Price Guarantee.
Sell Your Gold's Best Price Guarantee gives customers confidence they're receiving one of the most competitive offers available. If you receive a higher written offer from another reputable online precious metals buyer, we'll beat it or pay you $100.* If you choose not to sell, we'll return 100% of your items free of charge. There are no hidden fees, no obligation to accept our offer, and your valuables remain yours until you decide to complete the transaction. Our Best Price Guarantee reflects our commitment to competitive pricing, transparency, and putting customers first.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(12,315)

2,236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've had jewelry for a long time that I…

I've had jewelry for a long time that I never wear so I thought I would use sell your gold and I'm amazed at how much money I've made with this awesome company!!!! I recommend them highly 👌

June 24, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Very easy and convenient

Very easy and convenient

June 24, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Quick service!

June 24, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast and easy. Fair price.

June 23, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Highly professional!

Highly professional! Great communication throughout the selling process. This was my first experience working with them and I was very impressed with their people and their process.

June 23, 2026
Unprompted review
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Worth the Try…

I first I was skeptical about sending my things but after a little research I decided to give it a try and it was worth it. The price for my items was fair.

June 23, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 1 out of 5 stars

Your office's phone Communication was…

Your office's phone Communication was difficult. Always going through phone system and delays between 4 to 10 minutes. Then my silver coins were evaluated at 31% below spot price today at 10:00 am, 6/23/26. Not a fair & honest transaction.

June 23, 2026
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Reply from Sell Your Gold

We’re sorry for the inconvenience and appreciate your feedback, Michael. You reached us during a training period, and we apologize for the longer-than-usual delays in communication.

Regarding your silver coins, the counts provided did not match what we received, which is why the final value came in lower than expected. We also attempted to reach you by phone and email but did not hear back.

If you’d like to discuss further, please feel free to contact us at your convenience. Thank you.

Rated 5 out of 5 stars

I feel very grateful to Sell Your Gold

I feel very grateful to Sell Your Gold. It was a marvelous experience. I Fed Exed a gold necklace and ring that I wasn't wearing anymore and within a day, they received said items, and the following daythey gave me a very fair and satisfactory estimate which I accepted and within another two days the money way in my bank account. The whole transaction was done via email and was easy, transparent and, the estimate,I feel, extremely fair. Thank You, Sell Your Gold!

June 23, 2026
Unprompted review
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. The steps to mail items were easy. A quick response was provided the day of delivery. Getting my next bundle of silver ready.

June 23, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

This is an awesome company

This is an awesome company. Very fair and upfront. I have enjoyed working with them. I have sent in three different packages to sell, all offers have been great.

June 22, 2026
Unprompted review
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars
Sell Your Gold logo

Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Great company

Great company. Good timing. Good appraisals
Thanks
Vickie Revis

June 22, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 4 out of 5 stars

Lower offer than I expected

Lower offer than I expected, but process is straightforward and easy. Very quick. Now waiting for payout.

June 22, 2026
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Reply from Sell Your Gold

Thank you for your review, Arnessa! Sorry to hear that we did not provide you 5-star service. We appreciate the feedback. If you have any outstanding questions or would like to discuss our process further, please reach out at your convenience at 888-465-3860.

Rated 5 out of 5 stars

Great online experience everytime

I have used this online company to sell multiple precious metal items....its hassle free, easy to follow, and they offer better than all other sites.....great experience everytime

June 22, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Good offers.

June 22, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 4 out of 5 stars

Lower offer than I expected

Lower offer than I expected, but process is straightforward and easy.

June 22, 2026
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Reply from Sell Your Gold

Thank you for your review! Sorry to hear that we did not provide you 5-star service. We appreciate the feedback. If you have any outstanding questions or would like to discuss our process further, please reach out at your convenience at 888-465-3860.

Rated 1 out of 5 stars

Well been waiting for my payment for…

Well been waiting for my payment for over 3 days and I call them to ask about it and they asked my name jus my first name I give it to them then they say they are going to talk to there higher person put me on hold then come back and say they will call me later and that's it they don't get my number or nothing so how are they spose to call or kno without even having my info or even knowing if my name was spelt right don't make sense but the whole 24 hr thing is a false advertisement and for everything I sent in from jewelry to coins and rings they offered me 84 dollars I know one of the necklaces alone costed more then that so I think they are a ripp off as well I just needed money fast so I could get to my dad who's in the hospital

June 18, 2026
Unprompted review
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Reply from Sell Your Gold

Hi Jayna, We’re sorry for the frustration and for any confusion regarding your payment timeline.

All IDs and transactions must go through a compliance verification process to ensure proper identification and security. In your case, your ID was submitted over the weekend, which is outside of our regular business hours, so processing was delayed. We apologize for the inconvenience this caused.

We understand your concerns and would be happy to review your transaction if you’d like to reach out to us directly.

Rated 5 out of 5 stars

This was my next to last transaction with SYG

This was my next to last transaction with SYG. This company has been top notch from the beginning. Prompt, fair and courteous every time. It has been a pleasure to know and do business with them. I give them my highest recommendation!

June 18, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Great Company, Great Deals compared to locals

I have sent Sell Your Gold numerous items that I don't need any more. I took the trouble to take these to my local buyer, and Sell Your Gold gave me considerably more for my stuff. Very pleased and will continue to give them my business!

June 19, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Great First Experience

This was my first experience and I had a great one. They were professional, efficient, transparent, and fair. I will definitely use them again!

June 19, 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

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