SellYourSkins.com Reviews 296

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kindness, often highlighting exceptional customer service. Many people appreciate the quick response times and the efficient resolution of their issues, making their overall experience smooth and positive. Reviewers frequently commend the support team for being customer-oriented and providing clear guidance. However, some customers also noted issues with payment processing, experiencing delays or difficulties with certain methods like PayPal or Venmo. Additionally, a portion of people mentioned that while the support team is friendly, their response times can be slow, sometimes taking several hours or even days to get a reply, which contradicted the advertised response times.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the support team's... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers report fast and instant payouts, with some... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the support team... See more

Website

Users describe ambiguous interactions with the website. While some reviewers praise the site as legitimate,... See more

Based on these reviews

Rated 5 out of 5 stars

I faced issues receiving the payment on my paypal, and I thought that was it, my skins were gone. But even without filing any complain, I assume their automated systems picked up my failed transaction... See more

Rated 5 out of 5 stars

I had some trouble withdrawing my money through PayPal and honestly started getting really worried. But I reached out to support, and after a bit of waiting, they got back to me with a solution - a di... See more

Rated 5 out of 5 stars

I was met with an issue regarding my payment transfer, and one of your support. Adam helped me out A lot He was not only answering every question I had but was also responsive and very professi... See more

Rated 5 out of 5 stars

I was sus at the begining of any website for that service, but after trying out and having much contact with support and great lead trought the process all went perfectly. If someone is scared do with... See more


Company details

  1. Online Marketplace
  2. Game Store
  3. Payment Service

Written by the company

Need some cash? Sell your CS:GO skins now for real money! Easy transaction in seconds. Best prices of all sites. Instant payments to 180+ countries. Learn more!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

296 reviews

5-star
4-star
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2-star
1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good Customer Service

Prompt reliable service when I encountered an issue. No pain, no stress, easy to work with. I was connected with Olivia quickly and everything was worked out in minutes. Extremely satisfied with customer service.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Had some issues with my bank at first, but support resolved everything quickly. Great service overall.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great support and fast payout

I had an issue with my trade, but the support team was very helpful and responsive. They quickly explained the problem and guided me through the solution. The payout was successfully completed shortly after. Overall, a smooth experience and excellent customer service. I definitely recommend this platform!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Support.

Support was pretty quick, had an issue with my payment but Adam helped me out pretty quickly and I got my money

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Surprisingly, its legit

At first glance, i was kinda sceptical because there's the 7 day hold, so i decided to sell some cheap skins just to see if they would scam me or not, surprisingly, after 7 days i woke up with my money inside my bank account, so although it might seem sketchy, this site so far (atleast for my experience) has been legit.
I have put some other skins for sale, i will update this review, with how they will handle higher price skins. So far all good though!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Super Fast Service and Excellent Support

I sold some skins on Sellyourskins — it was done really quickly (a bit cheaper than the actual market price), but it’s super fast.
I had an issue with my bank card, so I contacted support to switch the payment method to PayPal. They handled it very quickly and were extremely responsive.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

dont use sell your skins

honestly, what a rubbish page, it's been 3 days since I should have received my payment and it still hasn't arrived... I've been trying to communicate with a support person for those 3 damn days but I only receive empty responses from an inefficient AI system, the AI It says that they will contact me with a support person and in 3 days nothing arrives, what a rubbish page.

March 14, 2026
Unprompted review
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello Enzo,

We’re sorry to hear about your experience.

After reviewing your case, we can see that the delay with your payout was caused by incorrect payment details provided initially. Once you reached out, our support team got back to you and resolved the issue, allowing the payment to be processed correctly.

We understand how frustrating delays can be, and we’re sorry this situation left you with a negative impression. Our goal is always to resolve such cases as quickly as possible.

If there’s anything else we can assist you with, please don’t hesitate to contact us again - we’ll be happy to help.

Thank you for your understanding,
Your SellYourSkins Team

Rated 5 out of 5 stars

Honestly i was curious when i was…

Honestly i was curious when i was selling my skins, i was wondering what if i dont get my money after those 7 days after i give my skins but as soon as i woke up after 7 days my money was there, so big respect for these guys!

March 6, 2026
Rated 3 out of 5 stars

Support

SEpa Bank transfers payouts instantly, no problem with that, but I'm taking off one star because the prices are drastically reduced. I could have gotten $700 for my items on any other site, but I got $500 on this one for the sake of speed and simplicity. Ultimately,And 1 star more bc I found that support only responds once a day, and support only works for about 30 minutes a day. You might get a response after 10 hours. You'll respond to support, for example, about changing your payment address, and they'll ignore you for another 10 hours. The support team is very friendly and professional, but they're incredibly slow. I wouldn't criticize this if it were an isolated incident, but almost all the reviews here are related to slow support, and the site itself responds to reviews with the slogan "we're a new company and doing everything we can," but they wrote that in 2023... Understand that we're trading off some money for speed, which we're not getting. But I'm giving an objective rating and not whining by giving one star. Even though I needed the money within a couple of hours, I waited two days. Thanks for that, and good luck. Please fix the support as you promised. Adam is great, he's apparently the only one there, maybe just 30 minutes a day, but he's there.

March 10, 2026
Unprompted review
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello Laila,

We’re sorry to hear that our service, and particularly the response time of our support team left you disappointed.

After reviewing your case, we can see that the delay happened because your bank initially rejected the payout from us. Normally, payouts on our platform are sent automatically and instantly once the transaction unlocks. However, when a payment is rejected by the receiving bank, it requires manual follow-up from our team, which unfortunately can cause delays.

We always aim to resolve all user tickets, questions, and requests within a maximum of 24 hours, and in more than 95% of cases we successfully meet this timeframe. That said, we’re sorry if the response time in your case did not feel sufficient.

We truly appreciate your feedback regarding both pricing and support availability. If there’s anything we could do to make your experience better, we’d really appreciate hearing from you. Please feel free to reach out to us again via on-site chat or email, and we’ll do our best to assist you.

Thank you for your honest review and for giving our platform a try.

Your SellYourSkins Team

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