Never received refund for my return…
Never received refund for my return product. They are not in France or New York! They are in CHINA!
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Never received refund for my return product. They are not in France or New York! They are in CHINA!
I wouldn’t even give them a star. I ordered my wife a Christmas present on the 30th November 25 it’s now the 16th jan an still no delivery. Sam excuses it’s in transit although been in London since the 8th December. Won’t give a refund as they state clearly on their website.
Just keep telling me….
Hello,
We sincerely apologise for the delay in the delivery of your order.
The delay is due to unforeseen logistical issues during transit, which affected the shipping schedule.
Please rest assured, your order is on its way and we are closely monitoring its progress to ensure it reaches you as soon as possible.
Track your order from this link took this out so no1 could use or change.
We truly appreciate your patience and understanding.
If you have any questions or need further assistance, feel free to contact us anytime.
Best regards,
Susan
Selvory Support Team
I’ve had tha same email 8 times after asking for a refund, or who the logistic company is in the uk again can’t answer.
DTAY WELL CLEAR OF THIS COMPANY!
I love the sandals! They are super comfortable and the quality is excellent.
The service was also great — very helpful and responsive.
I highly recommend it!
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