Sena Furniture Reviews 

903
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and polite, making every interaction smooth and completely stress-free. People are also genuinely delighted with the wide range of unique choices, stunning design, and solid build quality of the furniture. Though some customers experienced longer wait times for delivery than initially expected, the delivery drivers took great care bringing items inside. A few people also noted occasional issues with damaged parts or items arriving with minor defects that required some extra attention and time to resolve.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the furniture as stunning,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the furniture is well made,... See more

Delivery service

Clients share positive opinions on delivery service, highlighting efficient communication and quick arrivals.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently friendly,... See more

Service

Users describe positive interactions with service, highlighting the friendly and professional assistance they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Beautiful unit for my living room took a wee bit longer for delivery than expected But when arrived was put together very quickly only downside was shelfs were damaged when loading van from... See more

Company replied

Rated 5 out of 5 stars

We ordered a Flora Oak TV stand from Sena just after new year, not expecting delivery for a while, when Mark called to say it was on its way. Despite the terrible weather he made it here, keeping us u... See more

Company replied

Rated 5 out of 5 stars

Genuinely unique range of products. Customer service and delivery were top-notch, helping me carry a heavy sideboard up some stairs when they really didn't need to. Would recommend to anyone.

Company replied

Rated 5 out of 5 stars

What a postive experience dealing with Sena Furniture. I first reached out of the website chat and got a human rather than a bot and found the item I wanted was in stock and even more amazing, I could... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store
  4. Interior Designer
  5. Surplus Store

Written by the company

Welcome to Sena Furniture, where timeless design meets exceptional craftsmanship. For over 10 years, we’ve curated a stylish, diverse collection of modern furniture and decorative accessories that transform houses into homes and spaces into statements. Renowned for blending innovation with elegance, our pieces are frequently specified by Europe’s leading interior designers, architects, and tastemakers - a testament to our unwavering commitment to quality, creativity, and forward-thinking aesthetics. ___________________________________________________________________ At Sena, we believe furniture should be more than functional - it should inspire. Whether you’re furnishing a cosy apartment, a sprawling villa, or a chic commercial space, our bespoke and ready-to-order collections offer creative solutions tailored to your vision. From sleek, minimalist sofas to bold, handcrafted statement pieces, every item in our portfolio harmonises beauty, durability, and comfort. Explore our curated range of luxury home décor, including lighting, ornaments and bespoke cabinetry, designed to elevate every corner of your living experience. ___________________________________________________________________ Why choose Sena? 🔹 Collaboration First: Our knowledgeable team partners with you to bring ideas to life, offering expert guidance on materials, layouts, and emerging trends. Need a custom design? We specialise in tailor-made solutions that reflect your unique style. ___________________________________________________________________ 🔹 Human-Centric Care: In a world of chatbots, we stand apart. Every interaction-whether by phone, email, or in our showroom-is with a real person. No AI, just genuine expertise and warmth from our team. ___________________________________________________________________ 🔹 Award-Winning Service: From seamless delivery to white-glove assembly, we’re committed to exceeding expectations at every step. ___________________________________________________________________ Trusted by design professionals and homeowners alike, Sena Furniture is more than a brand i it’s a partnership in exceptional living. Join thousands of satisfied customers who’ve turned to us to redefine their spaces, and discover why we’re a go-to destination for modern, functional, and sustainable design. ___________________________________________________________________ Explore our world-class collections today-your dream space awaits. ___________________________________________________________________ P.S. Loved your Sena experience? Share your story in a review! Your feedback fuels our passion to innovate and inspire.

Sena Furniture

Written by the company

We are here to make your home beautiful!
Discover trend-forward yet timeless furniture for home and office—online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. __________________________________________ Why Sena? ✨ On-trend & Customisable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials. ______________________________________________ Transform your space with pieces that spark joy and function. Visit us in Huntingdon to touch, test, and create—or explore online for instant inspiration. P.S. Follow us on Instagram for styling tips, sales, and new arrivals!

We deliver our furniture throughout the UK for free

If you are interested in delivery outside the UK - contact us, we will find a solution!

If you are interested in delivery outside the UK - contact us, we will find a solution!
Discover trend-forward yet timeless furniture for home and office - online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. _________________________________ Why Sena? ✨ On-trend & Customizable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials.

Contact info

Promotion box for Sena Furniture

Unique Finds Only at Sena

Shop distinct styles available only at Sena’s collection

4.7

Excellent

TrustScore 4.5 out of 5

903 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(903)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Tv stand

Great product, great service

March 17, 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you so much for your wonderful feedback, Mark!

We're thrilled to hear you enjoyed both our product and service—this is exactly the experience we strive to create for every customer.

If you ever need anything in the future, we’re here for you. Wishing you a fantastic day!

Rated 3 out of 5 stars

⭐⭐⭐⭐⭐ for the store and customer…

⭐⭐⭐⭐⭐ for the store and customer service, but unfortunately, I’m disappointed with the quality of the cabinet.

Starting with the positives – the customer service was excellent. The delivery was unexpectedly fast, and we received all the necessary tracking numbers, which made the process very smooth. In this regard, the service was absolutely great!

However, the cabinet itself leaves much to be desired. The quality is quite poor – the drawer bottoms are made of very thin chipboard that bends under even a small amount of weight. Additionally, there are scratches and imperfections on both the metal and wooden parts. What’s more, there is no middle support beam, which makes me worried that over time, the cabinet might slightly deform under its own weight.

Overall – the store and service deserve 5⭐, but unfortunately, the product did not meet my expectations in terms of quality.

March 13, 2025
Sena Furniture logo

Reply from Sena Furniture

🌟 Thank you sincerely for your detailed feedback and kind words about our service team! 🌟

We’re truly sorry the cabinet’s construction didn’t meet expectations – this isn’t the quality we stand for.

To resolve this swiftly:
Could you kindly share close-up photos of the issues (scratches/imperfections) via email?
We’ll immediately order replacement parts and escalate this to the production team

Next steps:
Email photos to customer.service@sena-homefurniture.co.uk with “Order 7863 Follow-Up”
We’ll acknowledge within 24h + share a resolution timeline

For clients seeking elevated standards, we’d be delighted to introduce our higher range collection—an exclusive range crafted for exceptional durability and design.

Your patience as we correct this is deeply appreciated. We’re committed to ensuring your complete satisfaction.

Best regards,
Sena Team

Rated 5 out of 5 stars

Luna large lounge unit

Luna large lounge unit. Excellent quality and value for money. Brilliant service from Sebastian arranging delivery etc. Tracking app meant we could plan our day around due time. The 2 personable installers- Albert and sorry name of other has slipped my mind brought unit from van into lounge easily and fuss free. Brackets/doors etc fitted by them in situ. Would positively recommend.

March 16, 2025
Unprompted review
Sena Furniture logo

Reply from Sena Furniture

🌟 Thank you for your fantastic review! 🌟

We’re thrilled to hear you’re loving your Luna lounge unit and that Sebastian, Albert, and the team delivered a seamless experience—from planning your day with our tracking app to the fuss-free installation! Rest assured, your kind words have been shared with the crew (we’ll track down Albert’s mystery colleague 😉).

It’s wonderful to know the quality and value met your expectations. We’d be honored to welcome you back for future projects—just ask for your “VIP treatment” next time!

Wishing you many relaxing moments in your beautifully styled lounge.

Warm regards,
Sena Team

Rated 5 out of 5 stars

Good quality furniture

Good quality furniture, excellent service. My new furniture looks so nice many have commented on it, delivery was very good, staff were very polite and respectful.
Would definitely recommend.

March 17, 2025
Sena Furniture logo

Reply from Sena Furniture

We’re delighted to hear your furniture is getting so much attention—there’s no better compliment than knowing your home sparks admiration! A special thanks for highlighting our delivery crew’s politeness; we’ll ensure they receive your praise.

Thank you for trusting us with your space and for the glowing recommendation. Can’t wait to help you style your next project!

Warmly,
The Sena Team

Rated 5 out of 5 stars

Great Living Room Unit. Fantastic Experience

Purchased a living room unit which was great quality and value for money. Highly responsive service. Sena also delivered and installed the unit (at extra cost obviously) and did a first class job. we are extremely satisfied and highly recommend Sena Furniture. Will buy from them again. Thank you.

March 16, 2025
Unprompted review
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Reply from Sena Furniture

Thank you for your wonderful review!
We’re thrilled to hear you love your living room unit and that our team at Sena Furniture delivered a seamless experience—from responsive service to the first-class installation. It’s fantastic to know you found the quality and value matched your expectations!

Your kind words about our delivery crew have been shared with the team—they’ll be delighted to know they nailed it! We can’t wait to welcome you back for your next furniture upgrade.

Wishing you many cosy moments in your beautifully styled space!

Warm regards,
Sena Team

Rated 5 out of 5 stars

5 Star Service

5 star service from beginning to end. The desk arrived on a Sunday and looks great. Really happy with my experience from beginning to end.

March 9, 2025
Unprompted review
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Reply from Sena Furniture

Thank you for your wonderful feedback! 🌟

We're thrilled to hear you loved your new desk and that our Sunday delivery team nailed the timing! Making every step smooth from order to setup is exactly what we strive for - your satisfaction makes our day!

Whenever you're ready to add more pieces to your space, we'll be here with the same VIP service. Wishing you many productive (or creatively relaxing) moments at your fabulous new desk!

Warm regards,
Sena Team

Rated 5 out of 5 stars

Quality furniture

Good quality furniture which looks good in our dining hall. Delivery was on time.

March 3, 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you for your wonderful review! We're thrilled to hear that you are pleased with the quality of the furniture and that it looks great in your dining hall. It's also great to know that our delivery service met your expectations.
If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support and hope to serve you again in the future!

Best wishes,
Sena Team

Rated 5 out of 5 stars

Excellent

Excellent
Would definitely use this company again for start to finish there customer service was brilliant

February 26, 2025
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Reply from Sena Furniture

Thank you so much for your excellent review! We're delighted to hear that you had a brilliant experience with our customer service from start to finish.
Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to the opportunity to serve you again in the future!

Best regards,
Sena Team

Rated 5 out of 5 stars

Quality products with excellent assembly and delivery customer service

Ordered an Italian sideboard with internal lighting. I also opted for the assembly option.

Notice was given that there was a delay in supply from the manufacturer a couple of weeks after ordering, it was good to be told this early in the process. As we wanted this specific unit we chose to wait. When the item arrived it seems they didn’t know much in advance - to nit pick I’d say this is the one area that could be improved but assembly and delivery took place shortly after the item arrived.

Delivery and assembly was absolutely superb. The until was installed exactly where requested and the care taken was top notch. I would recommend the assembly option and the company overall for their level of customer service.

February 24, 2025
Unprompted review
Sena Furniture logo

Reply from Sena Furniture

Thank you for taking the time to share such a detailed and thoughtful review of your experience with us regarding your Italian sideboard purchase.

We truly appreciate your understanding regarding the manufacturing delay, though we acknowledge your feedback about improving our advance notification system for arrivals. This is valuable insight that will help us enhance our communication processes.

It's wonderful to hear that the delivery and assembly service met your expectations. We take great pride in our installation team's attention to detail and professionalism, and we're delighted this was reflected in your experience.

Thank you particularly for recommending both our assembly service and overall customer service. Your satisfaction is our priority, and feedback like yours helps us maintain and improve our standards.

We hope you're enjoying your new sideboard (with its internal lighting), and we look forward to serving you again in the future.

Best regards,
Sena Team

Rated 5 out of 5 stars

Very pleased with our new stylish tv cabinet

Very pleased with our new stylish, well built tv cabinet. Great customer services.

February 18, 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you so much for taking the time to share your wonderful feedback about our TV cabinet and customer service experience, Bev!

We're delighted to hear that you're pleased with both the style and build quality of your purchase.

Your positive comments about our customer service are particularly appreciated, as we strive to provide the best possible experience for all our customers.

Thank you for choosing our products, and we look forward to serving you again in the future!

Best regards,
Sena Team

Rated 2 out of 5 stars

Quality Control Issues Led to Extra Work

One of the holes in the metal part wasn’t properly drilled and threaded. As a result, I had to spend 45 minutes drilling it myself. If you don’t have the right skills, I wouldn’t recommend this product—you wait a long time for delivery, only to potentially get stuck during assembly because some factory workers didn’t ensure all the holes were correctly manufactured.

February 19, 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you for taking the time to share your detailed feedback about the manufacturing issue you encountered with our product. We sincerely apologise for the inconvenience you experienced with the improperly drilled and threaded hole, and I'm particularly concerned that you had to resolve this issue yourself.

We would have been more than happy to:

Send you a replacement part immediately

Arrange for a technician to visit

Offer compensation for the inconvenience

While we can't change your initial experience, we would very much appreciate the opportunity to make this right. Could you please contact us at customer.service@sena-homefurniture.co.uk? We'd like to:

Have our quality control team investigate this manufacturing error.

Your feedback helps us improve our services, and we value your business. If you're willing to give us another chance to demonstrate our usual standard of quality, we would be grateful.

Best regards,
Sena Team

Rated 5 out of 5 stars

Would definitely recommend

The perfect sideboard for our hallway. Fairly quick delivery, easy to put together and looks amazing. Really good, quick and helpful customer service throughout the order. Would definitely recommend.

February 24, 2025
Unprompted review
Sena Furniture logo

Reply from Sena Furniture

Dear Joe,

Thank you for your wonderful 5-star review! We're thrilled to hear that your new sideboard is the perfect fit for your hallway and that you're so pleased with the final result.

It's particularly rewarding to know that you found the assembly straightforward and that our customer service team was helpful throughout your ordering process. We always aim to make your shopping experience as smooth as possible.

Thank you for recommending us - it means a lot to our team! Your satisfaction is the best reward for our commitment to quality products and service.

We hope you continue to enjoy your new sideboard, and we look forward to serving you again in the future!

Best regards,
Sena Team

Rated 5 out of 5 stars

Very good looking TV unit

Very good looking TV unit. Customer support is always helpful and the whole process is smooth. Would definitely recommend :)

February 23, 2025
Unprompted review
Sena Furniture logo

Reply from Sena Furniture

Thank you for your wonderful review!


Thank you so much for taking the time to share your positive experience! We're delighted to hear that you're happy with both your TV unit and our customer service.

It's wonderful to know that the whole process went smoothly and that you found our support team helpful. Your recommendation means a lot to us, as customer satisfaction is our top priority.

Thank you again for choosing our company and for your kind words. Should you need anything in the future, please don't hesitate to reach out to us.

Best wishes,
Sena Team

Rated 5 out of 5 stars

Pulled out all the stops to get…

Pulled out all the stops to get delivery to me before I had to go and work overseas. Chose assembly service sideboard was delivered with great care all packaging removed. Would defo recommend and use again.

February 20, 2025
Unprompted review
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Reply from Sena Furniture

Thank you for such a wonderful review! 🌟 We're so glad we could help get your sideboard delivered before your overseas work trip. It's fantastic to hear our assembly team took great care with the delivery and setup.

Really appreciate your recommendation and look forward to helping you with your future furniture needs!

Best wishes,
Team Sena 😊

Rated 5 out of 5 stars

Good quality product

Good quality product
Easy assembly
Very pleased

February 20, 2025
Unprompted review
Sena Furniture logo

Reply from Sena Furniture


Thank you so much for your lovely review! 😊 We're delighted that you're happy with your furniture.

Don't forget to follow us on social media for our latest collections and exclusive offers. We'd love to see how you've styled your new furniture! 🏠✨

Best wishes,
Team Sena

Rated 5 out of 5 stars

Great furniture at great price!

Really quick delivery with updated time scales on the day. Lovely furniture, really modern and different.

February 19, 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you so much for this lovely feedback! 😊 We're thrilled that you love your new furniture and that our delivery team kept you well updated throughout the process.

It makes us really happy to hear you found our designs modern and unique - that's exactly what we aim for! We work hard to bring fresh and different styles to our customers.

Thanks again for choosing us for your furniture needs - we truly appreciate customers like you!

Best wishes,
Sena Home Furniture

Rated 4 out of 5 stars

Happy with the purchase

Happy with the purchase, good customer service as well.

February 18, 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you for your positive 4-star review! We're delighted that you're happy with your purchase and that our customer service met your expectations.

Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

Thank you for choosing Sena Home Furniture!

Best regards,
Sena Home Furniture

Rated 5 out of 5 stars
Sena Furniture logo

Reply from Sena Furniture

Thank you for your review! We're thrilled to hear that our furniture stands out as the best quality piece in your home.

At Sena Home Furniture, we take great pride in delivering premium quality products, and feedback like yours confirms that we're meeting this commitment.

Thank you for choosing us and for taking the time to share your experience.

Best regards,
Sena Home Furniture

Rated 3 out of 5 stars

Lovely furniture.

The quality of the furniture was excellent when I eventually got it. The company need to improve their communication with customers though as I was regularly having to chase for updates and that did become tiresome.

December 21, 2024
Sena Furniture logo

Reply from Sena Furniture

Thank you for taking the time to share your feedback. We're really pleased to hear that you're happy with the quality of your furniture.

We sincerely apologise for the communication issues you experienced. You're absolutely right - having to chase for updates is frustrating and shouldn't be necessary. We take your feedback seriously and are actively working to improve our communication processes to ensure customers receive regular, proactive updates about their orders.

Your comments help us identify areas where we need to do better, and we appreciate your honest review. It will help us enhance our customer service standards.

Thank you again for your feedback and for choosing Sena Home Furniture.

Best regards,
Sena Home Furniture

Rated 5 out of 5 stars

Great quality solid wood furniture

Great quality solid wood furniture, exactly as presented in the catalogue. The extra effort by the company in assembling is greatly appreciated. The delivery took a long time due to importing to the UK; however, it was well worth the wait. I will definitely buy from them again in the future.

February 18, 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you for your wonderful review! We're delighted to hear that you're satisfied with both the quality of your solid wood furniture and our assembly service.

You're absolutely right about the delivery timeframes - while importing does add to the wait time, we believe the quality of our products makes it worthwhile. We appreciate your understanding on this point.

It means a lot to us that the furniture matched your expectations from our catalogue, and we're particularly pleased that our assembly service added value to your experience.

Thank you for your trust in Sena Home Furniture, and we look forward to serving you again in the future!

Best regards,
Sena Home Furniture

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