Send A Cake Reviews 168,087

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products as a great gift idea, highlighting the ease of ordering and the timely delivery service. Many people were delighted with the surprise element of the gifts, such as the flying butterflies and music, noting the positive reactions from recipients. The overall user experience, from placing an order to the excitement of the unboxing, is consistently described as excellent and enjoyable. However, some customers also noted issues with product quality, particularly regarding the cakes, with some describing them as dry or not tasting good. A few other people also felt that certain features, like the flying elements or confetti, did not work as expected or were underwhelming. Additionally, some reviewers were not happy with delivery times, mentioning late deliveries that impacted their plans, or a lack of transparency regarding shipping schedules.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the cakes as delicious and the overall... See more

Delivery service

Customers generally express satisfaction with the delivery service, noting that gifts often arrive on the... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers found the cake delicious, rich, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of ordering and customization.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Has not disappointed yet. Always on time. I placed my order the day before my daughter's birthday. Send A Cake delivered her gift exactly on the next day which was her birthday! Fantastic service!... See more

Rated 5 out of 5 stars

I live in California, and my father lives in Florida. The cake got there on the delivery date that I asked for his birthday, which was amazing. As well as he loved the surprise of the Harry Potter box... See more

Rated 5 out of 5 stars

Incredible gift for my mother in law who is a Harry Potter fan! Arrived right on her birthday, just like we ordered on the website. Cute little lemon cake came inside and when the little things came o... See more

Rated 5 out of 5 stars

This was a gift to my friend for her 80th birthday. She had heard of Send A Cake, so when she received it, she was excited though not exactly sure what to expect. She was pleased (and a little start... See more


Company details

  1. Gift Shop
  2. Hobby Store

About Send A Cake

Written by the company

How it works

display img

Select your cake flavor and design.

display img

Write your personal message and choose the delivery date.

display img

We will deliver your cake and take care of the rest.

SHOP NOW

Send a Cake - Send them something unforgettably sweet

Written by the company

We're committed to delivery unique gifting experiences
We understand the importance of each gift. We treat each package with so much care as if we were giving the gift to that important person on their special occasion.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

168K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Birthday Gift

This was the best gift ever for my cousin who is a big Harry Potter fan! The whole family loved it. Looks like everyone will be getting a Send A Cake for all occasions. Thank you so much!

April 26, 2026
Rated 5 out of 5 stars

Amazing Gift

Order arrived on time and when recipient opened it, it performed as the website started. It played the music and heart cards started flying up. Recipient was amazed and very happy to see it.

April 26, 2026
Rated 2 out of 5 stars

The box was fun

The box was fun. The brownies were a let down. I was going to order earlier. The shipping cost is for next day. Period. When the box arrived we opened it the same day. The brownies were stale and not all that good. The box itself was ok definitely but not worth the extra shipping!

April 23, 2026
Rated 3 out of 5 stars

Cake was lovely

Cake was lovely. Almost didn't arrive on time. My mom opened just before we left on a trip and it was rushed. I had ordered for the previous day and for some reason it was out for delivery for an entire day but came the following day.

April 5, 2026
Rated 5 out of 5 stars

The cakes were so much fun

The cakes were so much fun! Really great vendor. A little notice about the actual size of the treats would be nice, but that is nitpicking. AWESOME PRODUCT AND SERVICE!!! 🎂

April 26, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look