Send Them Balloons Reviews 

I ordered birthday balloons for a special birthday to be delivered to Oban and accidentally gave the wrong address. I contacted the owner and received a very helpful response within 24 hours. The balloons were delivered right on time and looked absolutely gorgeous! Great communication and beautiful quality! highly recommend and would definitely order again.

Amazing service, balloons lasted ages and very fresh delicious cakes. Will definitely buy again.

Terrible terrible service, arrived date late, no explanation no nothing, emailed a few times, to no avail.. Would definitely not recommend this company..
Absolute terrible service, wouldn’t give any stars if I had the choice

I ordered the balloons and cupcakes for a special birthday and paid extra for the quanteed delivery.
The balloons and cupcakes didn't arrive contacted customer services who promised the gifts would be here today. Yet again no delivery and can't get hold of Customer services until Monday for a full refund... Joke

I recently sent balloons to my son and daughter-in-law in the UK to celebrate their new business venture, and I was impressed with the service provided by 'Send Them Balloons'. The website was easy to navigate, and I was able to personalise the helium balloons and have them boxed. The delivery was prompt, arriving the next day at the specified time, and my son and daughter-in-law were delighted with the surprise. The fact that I could order from Australia and have everything go smoothly was a huge relief, and I would definitely use 'Send Them Balloons' again.

Arrived 2 days earlier than requested, already deflated,so by Christmas Day it was even more so, contacted seller to resolve the issue, no response. Will be going back to balloon monkey in future.

Wish I had read these reviews before I used them! Avoid them at all costs

Overall good experience, ordered balloons for my daughter’s 2nd birthday and had to change the delivery date quite late so wasn’t sure if they would arrive on the preferred day but they did! Just a lack of communication on whether the date was changed, everything else great.

What a joke!!! I ordered a bunch of Mickey Mouse balloons for my nephews 6th birthday and just found out they sent a crap balloon with a rose gold no. 6, balloon for a girl! Also no sweet jar or chocolate as part of the gift!!!!! Absolutely terrible and I will get my money back!!!!’ DO NOT BUY ANYTHING FROM HERE!!! It’s a waste of money, time and energy! Company should be made bankrupt!

Absolutely terrible service and now they’re not even replying to me. I ordered balloons and a cake as a surprise for my girlfriend’s birthday. A day before delivery I was told the balloons I ordered were out of stock so they’re sending different ones… then when they were delivered the text I asked to be printed was wrong as well. Also the cake turned up looking like someone had played football with it. Now my emails are being ignored after providing photo evidence and asking for an update twice. Don’t waste your time or money.

Do NỐT waste your money ordering from this dreadful business. I ordered balloons/cupcakes for my son to celebrate him passing his driving test. Both the balloons and cupcakes were delivered damaged! I telephoned and emailed pictures but they refused to accept a return and refund me. Now just completely ignoring my emails.
Such a shame for a business to have such a dreadful customer service when they are supplying goods connected to celebratory events. You can’t replay such events and they don’t show any care or compassion. Disgusting! Choose a different business to avoid grave disappointment!

Ordered a box of balloons the day before my husbands birthday. Balloons arrived the next day, with free box of cupcakes, and the balloons were fantastic quality. 5 star service and will definitely use again!

Great balloons, Very helpful, excellent customer service, would definitely recommend.

Was a bit nervous having read some other reviews, though albeit that was more about DPD than the company themselves, but everything was perfect. Great range of choice, answered phone straight away when I rang to check my order had gone through as had trouble with emails, and confirmed that they had received my order and I would receive delivery email later that day. DPD emailed exactly when I was told they would and delivered parcel in specified time.

Let down by delivery company unfortunately. But they refunded the delivery cost and otherwise can’t fault. I’d order from them again just in better time!
The balloons are lovely and cupcakes tasty. Thank you!

We were a bit skeptical about our order after reading reviews but we are very impressed with the balloons we recieved. They came on the right day delivered by DPD and given an hour slot. We paid for a morning delivery which they came one.

Unfortunately they didn't arrive on time. I was counting on them to make someone's day special. Disappointing, not only I was expecting it today, but there's no way of tracking it, get in touch with customer service or anything on the website to help, because it's probably Sunday. The AI "help" is absolutely no help at all. If you promise you deliver on the set date you advertise on your calendar, then deliver. Otherwise just don't put a date so customers can review their options. I would really like to cancel but I don't know how, tried everything. Sorry, first and last time using this company.

Shocking service. Tried to ring their customer services no only to have an answer phone message saying they are closed, even though website says they are open! Ballon arrived 3 days early, left outside and empty house!
Do not use this company

Fantastic service, my daughter loved her balloons and the decorated brownie was a lovely touch, she loved it!
Delivered on requested date. Brilliant would recommend

Complete waste of time - Ordered in more than enough time for my mother’s 90th Birthday, the £50 worth of ballon’s didn’t arrive at her address. DPD then said they would deliver to an alternative address 60 km away the next day - but failed as usual to do that - super poor experience which luckily did ruin the celebration

Placed order for 90th birthday balloons in a box, delivery did not happen till next day! What a waste of time we paic for specific date of delivery. Disappointing service with no explanation from company. Never had issues with any other companies providing booked day of delivery of items so only explanation is bad organisational system of this company, I do not recommend and won't be using again.