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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product helpful for studying and improving test scores. Many appreciate the interactive nature of the platform and the excellent customer service when they need clarification or support. However, some people were dissatisfied with the website, reporting glitches like progress not saving and repetitive quiz questions. A few other people also felt that some content was basic or even incorrect, and that the system sometimes marked correct answers as wrong due to minor spelling errors.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its helpfulness for learning and... See more

Product

Reviewers mention positive feedback about the product, finding it to be an excellent and useful learning aid,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, responsiveness,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it helpful, engaging, and a great... See more

Application

People report positive experiences with the app, finding it to be an incredibly helpful and excellent study... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

This has been a great support for our son and ourselves during a difficult period. Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Extremely disappointed with Seneca…

Extremely disappointed with Seneca Learning. The platform used to be helpful, but lately it’s been full of glitches — progress doesn’t save properly, and the quizzes repeat the same questions over and over. The explanations are often shallow, and the constant push for premium upgrades is really annoying. I tried contacting support, but they never replied. It feels like they’ve stopped caring about the free users. Definitely not worth the time anymore.

November 10, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thanks for sharing this and we’re really sorry you’ve had a frustrating time. Our development team actively investigates any issues that get flagged.

Our support team also aims to reply the same day if messages come in during office hours, so we’re sorry if that wasn’t your experience.

If you’re happy to reach out again at learnmore@seneca.io we’ll make sure it gets picked up quickly. Thanks again for the feedback it really helps us improve our service.

Rated 4 out of 5 stars

Very good

Seneca is actually a good site that should be used more throughout schools in the uk, unlike sparx, Seneca learning is not nearly as stressful and anxiety inducing and you can clearly see this in the difference of reviews between the two.

November 7, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thanks so much for the lovely review we really appreciate it.

We’re glad to hear Seneca feels supportive and less stressful for you and it’s great to know it’s making a difference in your learning.

Thanks again for taking the time to share your experience.

Rated 4 out of 5 stars

Teachers!! Use seneca!!!

Seneca is the best homework site! Absolutely love it and its the one site ive actually learnt from. If any teachers read this, dont pick the horrible sites *cough cough sparx which theres a petition to finish* choose seneca i love it

November 4, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thanks so much for your review, we’re so happy to hear you’re loving Seneca!

Rated 2 out of 5 stars

Review

can be annoying sometimes

November 3, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hey!

Thanks for taking the time to leave a review we really appreciate it. Sorry to hear Seneca’s been a bit annoying at times that’s definitely not what we’re going for!

If you’ve got any examples or ideas on how we could make things smoother, we’d love to hear them. You can reach us at learnmore@seneca.io we’re always looking to improve.

Rated 3 out of 5 stars

Pretty cool app but there was a gif of…

Pretty cool app but there was a gif of a dog falling of a fence which traumatized me

November 3, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hey there!

Thanks for the review we’re super happy you think the app’s pretty cool.

Sorry to hear that gif gave you a bit of a shock that definitely wasn’t our intention. If you're happy to email us some more information to learnmore@seneca.io we’ll take a look at replacing it. Really appreciate you letting us know and thanks again for using Seneca!

Rated 5 out of 5 stars

dont switch to sparx...

Another pledge to schools considering switching Seneca to sparx, please don't!! Sparx is so rewarding, gentle and caring with the homework and it genuinely feels fun, unlike sparx with its never-ending chore like setup

November 1, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

We’re really glad to hear you’re enjoying using Seneca and that it makes homework feel fun, that’s exactly what we’re going for.
We really appreciate your support and kind words. It means a lot to the whole Seneca team!

Rated 1 out of 5 stars

Useless if you actually want to learn, most of the positive reviews are from parents not from students

very bad and the questions they provide are so basic and useless in helping with your learning. I am studying A-levels and I am still being asked to fill in a singular gap in a sentence or I get toggles to switch until i get it right which can literally be done by guessing. For each question there is always a few small paragraphs explaining the content ,evening if you don't know the answer to a question you can just read it and it tells you the answer word for word. Uterly useless. They also only give around 3-5 short questions per topic and the rest is you clicking through and past stupid gif and meme videos where you get 2 or 3 videos like dodge coin meme.

October 14, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Julian,

Thanks for taking the time to share your feedback. We’re really sorry to hear you haven’t found Seneca helpful for your A-Level studies. Our aim is to make learning both effective and engaging so your comments are really valuable to us.

We’d love to understand more about which subjects or topics you felt didn’t meet your expectations so we can look into this further. Could you please email us at learnmore@seneca.io

Rated 1 out of 5 stars

Fake student reviews

They had fake student reviews in Seneca and some year 7 did their GCSE's. That is just fake.

October 22, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there,

Thank you for your feedback.

We’d love to understand more about what you’ve seen so we can look into it further. Could you please email us at learnmore@seneca.io

Rated 4 out of 5 stars

I am not so sure weather to buy the…

I am not so sure WHETHER to buy the subscription or not as it is very expensive

October 15, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, thanks for your feedback! You can keep using Seneca for free, the Premium plans just add extra features such as smart learning tools. It’s a great way to make revision quicker and more effective!

Rated 1 out of 5 stars

Genuine Hell

Along with horrific questions and pushing ridiculously expensive subscriptions way too much, Seneca also showed me the doge meme and a bruised baby crying. I despise Seneca, it is useless.

October 10, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, we’re really sorry to hear about your experience and the concerns you’ve raised. We’d like to investigate this further. Please contact us at learnmore@seneca.io so our team can look into it. Thanks so much.

Rated 1 out of 5 stars

The worst website I have ever seen the…

The worst website I have ever seen the keyboard is so annoying

October 10, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, we're really sorry to hear you didn’t have a good experience with our website. We’d love to hear more about the issue so we can improve it for you and others. Please reach out to us at learnmore@seneca.io and our team will be happy to help!

Rated 5 out of 5 stars

A really useful resource for my…

A really useful resource for my daughter during GCSEs. She could do it in the car driving to her football training so made a really time-efficient contribution to her exams

October 10, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Tim, thanks so much for the review. We're absolutely delighted to hear Seneca was able to help your daughter with her exams! We wish her all the best for the future.

Rated 5 out of 5 stars

Highly recommend

Our son found the revision tools intuitive and engaging. We also had a very good experience with their customer service

October 10, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Alex, thanks so much for your review. We're so glad your son enjoyed using Seneca. We wish him all the best for the future!

Rated 4 out of 5 stars

GCSE Revision and Customer Service

Our son used Seneca plus Exam Boost for his GCSEs and found it particularly helpful for Geography and the Sciences. The Customer Service was also excellent.

October 5, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Aimee, thanks so much for your lovely review. We're delighted we were able to help your son with his GCSE's! We wish him the best of luck for the future.

Rated 5 out of 5 stars

Invaluable Revision Tool for retaining information

Seneca has been invaluable to my children's revision of GCSEs and A'Levels. They believe that it helped them achieve the good grades they received.

October 2, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thanks so much for your great feedback, we're delighted to hear Seneca was able to help your children with their GCSE's and A Levels! We wish them all the best for the future.

Rated 5 out of 5 stars

Very helpful with my query

Very helpful with my query, sorted rapidly. Great to deal with, easy communication

September 24, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Maria! Thank you for your great feedback, I'm glad to hear that you're happy with Seneca.

Rated 4 out of 5 stars

Not so bad

Schools if you are considering switching from Seneca to Sparx, please, please, please don't. This is far better for kids. Its less stressful, it works better and it doesn't create the same anxiety.

September 26, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Zoe! Thanks so much for your review, we're so glad you're enjoying using Seneca.

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