Young and extremely capable staff. No problem too big. Very efficient management who follow up any problem. First class service . If you are thinking about investing in solar energy and saving mone... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Senergy Direct specialises in designing and installing the latest solar PV and solar battery storage. With over fifteen years of experience and thousands of installations behind us, it’s easy to understand why homeowners and businesses throughout the country are choosing Senergy Direct to help them go green. Our installations come with an insurance backed guarantee for added peace of mind. We are MCS Accredited nationwide installers of renewable energy systems. We have built a reputation for both quality and reliability and pride ourselves on being one the of the leading renewable energy installers in the country. We’re proud to be a ‘Solar PV Installer and Contractor’ Winner and a Commended ‘Small Scale Project of the Year’ with the Greater London Energy Efficiency Awards 2020/2021. We also have 0% Finance offers available and are pleased to add that Senergy Direct works with Octopus Energy who have an amazing range of different tariffs that coincide with our specific products in mind and meet our high standards. For more information on how we can help, please visit our website or feel free to contact us directly for friendly and professional advice. We look forward to hearing from you.
Contact info
The Pavilion, Josselin Road, Basildon, SS13 1QB, Essex, United Kingdom
- 0800 193 0944
- info@senergydirect.co.uk
- senergydirect.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thry know the job did it ok ,got me…
Thry know the job did it ok ,got me back on line.
Very good fitters,everything explained…
Very good fitters,everything explained to me, job done in no time.
First service
Arrived at the agreed time. Work completed as required and engineers polite and answered my questions when asked
Arrived early as expected
Arrived early, did all work and left half an hour later, everything neat and tidy.
Service
Turned up on time, knew what he was doing, job completed and all debris taken away.
Polite and a pleasant individual.
Kieron explained everything which gave me confidence.
Kieron was on time, polite, pleasant and kind particularly in the way he kept me informed of all he was doing and why, this gave me confidence. So far everything is working perfectly. He left everything clean and tidy before leaving.
Synergy Battery
Simon was on time and quickly started fitting the battery. he was knowledgeable, neat and tidy. he answered all my question, sometimes dumb questions, with patience humour and accurately. p ho[pr we will meet him again. thank you Simon.
Very friendly Polite and efficient
Dependable Solar Energy Company
Whilst after previous poor experience with solar energy providers, we have found Synergy’s advice and recommendations to be sound backed up and demonstrated by their solid and effective customer service.
They understood both our concerns and nervousness after previous experience from rogue traders as well as the need to protect the initial investment and enhance our solar energy system..
The experience of supplying and fitting equipment was both timely and fuss-free.
Monitoring, Servicing and Repairing my /Solar Panels
As this is an agreement, dated 21 January 2026, to service my 12 number solar panels which showed a fault that needed rectifying immediately, its too early to give a meaningful review.
Your staff were extremely helpful, courteous, prompt and efficient,thank you!
5 Stars. On time, and very efficient .ThankYou!
my first point of contact was jon
my first point of contact was jon who went through everything in detail with no pressure. I took some time to think about what i was buying and as promised jon gave me a call back on a pre arranged date when i went ahead with my maintenance package. After that everything was handled by the office, contract sent over and site visit organised. Payments taken and plan put in place all within i think a week
I would recommend synergy Joseph he was…
I would recommend synergy Joseph he was polite friendly and very helpful.
Fast, professional and on time
The service provided was excellent from initial contact to completion being less than one week.
Very efficient!
Very efficient!! Exactly on time. Nick was very polite and positive. Showed us the effect of cleaning the panels, before and after.
Good show from start to finish!!
Batteries
Can't fault the service so far. Quoted and fitted within 48 hours but only had the batteries installed a couple of weeks ago.
So far they have all been very helpful, now we have to change our tariff to cheap overnight energy but hopefully all will be good.
dont know yet but there working ok the…
dont know yet but there working ok the pannels are looking good after there cleaning george
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








