We waited auite some time for the delivery, but we understand that it takes time for a delivery to reach us from New Zealand. The product is great and well worth waiting for.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
THE WORST EVER. THEY BREAK EVERY single rule in the book. STAY AWAY. NEVER trust the reviews. I am sooo frustrated at being dragged along for 9 months of trying to return horrific quality clothing; fo... See more
Company replied
Been looking for good quality nail clippers like forever. Ordering these was easy when I found this site. Looking forward to their delivery.
Company replied
I'm not an online person but this site and checkout was so easy to use .a great experience for me . great information and a good Aussie company.
Company replied
4.0
Great
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 24% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I picked my size and ordered with no…
I picked my size and ordered with no problems at all.
October 8, 2026
Unprompted review
Reply from Sennamode
Hi Maire,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Very easy to get on website
Very easy to get on website. Easy to pick from. Just what i want. Going to look for another pair.
October 6, 2026
Unprompted review
Reply from Sennamode
Hi Patricia,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Reply from Sennamode
Hi Jedi,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
very good product
October 7, 2026
Unprompted review
Reply from Sennamode
Hi Mat,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
You guys were timely and easy to use.
October 6, 2026
Unprompted review
Reply from Sennamode
Hi Doug,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Sofar only good things to say about the…
Sofar only good things to say about the ordering process. Still have not received my shoes.
October 7, 2026
Unprompted review
Reply from Sennamode
Hi Susanne,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Very fast service
October 7, 2026
Unprompted review
Reply from Sennamode
Hi Carina,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Reply from Sennamode
Hi PS,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Product stood out in a list of similar…
Product stood out in a list of similar products. Website was easy to navigate and ordering was simple.
October 7, 2026
Unprompted review
Reply from Sennamode
Hi Bill,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Quick easy selection/order process
October 7, 2026
Unprompted review
Reply from Sennamode
Hi,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Reply from Sennamode
Hi Samuel,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
Reply from Sennamode
Hi Thomas,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sennamode Customer service
👍easy to order
August 31, 2026
Unprompted review
Reply from Sennamode
Hi Ove,
Thank you for your review. We appreciate your feedback and are happy to hear that you found the ordering process easy.
Thank you,
Sennamode Customer service
Easy access
Easy access, site is very
understandable for an elder guy. I like this peformance. 👍
July 10, 2026
Unprompted review
Reply from Sennamode
Hi Frank,
Thank you for your review. We appreciate your feedback and are happy to hear that you found our website easy to use and understand.
Thank you,
Sennamode Customer Service
Do a card charge back
For others who have been scammed. Do a charge back through your bank. I received a full refund
October 1, 2025
Unprompted review
Freud. Fake products. Poor quality
They have products so poor quality. It almost seems like they just forward products from Alibaba,Wish,Temu with a big profit. The product-pictures are fake and the things they have written about the products they are selling.
August 18, 2025
Unprompted review
Reply from Sennamode
Dear P.,
We’re truly sorry to hear about your dissatisfaction with the products. We understand how frustrating it must be to feel misled, and we apologize for not meeting your expectations. Your feedback is important to us, and we’ll work on improving both our product quality and transparency.
If you need any further assistance, please feel free to contact us at contact@sennamode.com
Kind regards,
SennaMode
Unable to contact company.
Unable to contact company.
Email address is not valid to arrange refund.
July 28, 2025
Unprompted review
Reply from Sennamode
Dear Myles,
We’re truly sorry to hear you’ve had trouble contacting us, and we completely understand your frustration. We apologize for any inconvenience this has caused.
For assistance, please reach out to us at contact@sennamode.com
, and we’ll make sure to resolve this as quickly as possible.
Kind regards,
SennaMode
*****DO NOT BUY FROM SENNAMODE *****
*****DO NOT BUY FROM SENNAMODE *****
This company is an absolute scam, there is zero communication and not a chance of a return or exchange. The website clearly states 30 day returns. My emails have been ignored. The delivery took at least a month which wasn't mentioned and when the items did arrive they were terrible quality. Made from polyester and not the 100% linen advertised. My mistake for not doing any background checks before buying but a terrible waste of resources and time.
August 6, 2025
Unprompted review
Reply from Sennamode
Dear Rob,
We’re truly sorry to hear about your experience and fully understand your frustration. We apologize for the delay in delivery, the quality concerns, and any lack of communication. This is not the level of service we strive to provide, and we’re committed to improving.
Please feel free to reach out to us at contact@sennamode.com
if you need further assistance, and we’ll do our best to resolve this for you.
Kind regards,
SennaMode
Terrible product, slow delivery.
Ordered XL joggers for my husband on 21-7-25, they arrived today, 5-8-25 from China. They are cheap polyester crap that are definitely not XL, more like XS. I will never buy anything from them again and recommend no else does either!!!
August 5, 2025
Unprompted review
Reply from Sennamode
Dear Cathy,
We’re truly sorry to hear about your experience with the joggers. We understand how disappointing it must be to receive an item that doesn't meet your expectations, and we sincerely apologize for the inconvenience. Your feedback is important to us, and we’ll work on improving both our product quality and sizing information.
If you need any further assistance, please don’t hesitate to reach out to us at contact@sennamode.com
Kind regards,
SennaMode
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.