Sensational KidsReviews 

136
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I had a really lovely experience with this shop and wanted to say a big thank you to Monica for such thoughtful customer service. She kindly sent some sensory toys and a jigsaw, which was incredib... See more

Company replied

Rated 5 out of 5 stars

Only heard about Sensational Kids earlier this year so first time using them fantastic to deal with. As an Irish person I like to support Irish businesses where I can but this is the also a... See more

Company replied

Rated 5 out of 5 stars

Maria Osbourne was fantastic to deal with. From the moment we entered we were made to feel at ease and that we had plenty of time to go through the process. The end result was an extremely professio... See more

Rated 5 out of 5 stars

Lifesaver! I needed some specialised headphones for a therapeutic programme. If it wasn't for sensational kids, I would have had to get them from the US, with a delivery charge far higher than the alr... See more

Company replied

Company details

  1. Children's Toys Store

Written by the company

Welcome to Ireland’s  only  online child development and learning store where 100% of the profits from your purchase go towards subsidising therapy services for children! Discover our range of toys and products that your children will love playing with, while helping them to learn and develop at the same time! Buy online or visit our store in our Child Development Centres in Kildare, Mayo and West Cork. Remember every purchase from the Sensational Kids Play, Develop & Learn online shop helps us to continue to offer vital therapy supports to the children that need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.7

All reviews

(136)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service experience

Great customer service experience, I had to call the place and I was provided a fabulous support helping me to solve the problem I had. The order arrived quickly and undamaged. The products is as advertised on the website. Highly recommended.

August 18, 2025
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Reply from Sensational Kids

Thank you so much for taking the time to share your experience!
It really means a lot to our team.
Our main goal is always to support our customers, so it’s wonderful to hear that this comes across.

Rated 5 out of 5 stars

Always great communication and prompt…

Always great communication and prompt delivery!

July 22, 2025
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Reply from Sensational Kids

Thank you so much for taking the time to share your experience!
It really means a lot to our team.
Our main goal is always to support our customers, so it’s wonderful to hear that this comes across.

Rated 5 out of 5 stars

items are excellent quick service great…

items are excellent quick service great choice

May 19, 2025
Sensational Kids logo

Reply from Sensational Kids

Thank you so much for taking the time to share your experience!
It really means a lot to our team.
Our main goal is always to support our customers, so it’s wonderful to hear that this comes across.

Rated 5 out of 5 stars

Great customer service

I ordered 2 earmuffs and had requested for picking it up in the store since I live close. But they sent it at home and that saved me time

May 20, 2025
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Reply from Sensational Kids

Thank you so much for taking the time to share your experience!
It really means a lot to our team.
Our main goal is always to support our customers, so it’s wonderful to hear that this comes across.

Rated 5 out of 5 stars

They delivered exactly what was offered…

They delivered exactly what was offered in their online shop.

April 23, 2025
Sensational Kids logo

Reply from Sensational Kids

Thank you so much for taking the time to share your experience!
It really means a lot to our team.
Our main goal is always to support our customers, so it’s wonderful to hear that this comes across.

Rated 1 out of 5 stars

Items sold are used - beware

Most items arrived as advertised, but one item (the most expensive one!) arrived in its box and had clearly been used prior. The box was torn, the handle ripped and I had to sellotape the whole box back together in order to keep the set together. I wouldn't order from here again. It's too expensive for the shoddy condition it arrived in.

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Items not delivered

I ordered some putty and ear defenders a few weeks ago for my daughters stocking for Christmas. I thought they would be delivered within 3 to 5 working days as stated on their website however they still haven't arrived. Ive had post arrive to my house from an post for 10 days since I've made the order but still no sign of my package. I've tried to contact them by email, messenger, facebook, Instagram, phone and have left messages but haven't heard anything back. I've ordered from abroad since making this order and have received those packages.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Psychological Assessment

It was really impressive to see Maria Osborne engage with our daughter while carrying out a psychological assessment. Her warm and kind personality combined with her experience provided a managed approach in a relaxed environment.
Thank you Maria, Anne and Kelda for the level of professionalism and kindness shown while carrying out this report.

January 8, 2024
Unprompted review
Sensational Kids logo

Reply from Sensational Kids

Many thanks for sharing your feedback! We'll share it with the team. Thanks again.

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