Sensational KidsReviews 

136
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had a really lovely experience with this shop and wanted to say a big thank you to Monica for such thoughtful customer service. She kindly sent some sensory toys and a jigsaw, which was incredib... See more

Company replied

Rated 5 out of 5 stars

Only heard about Sensational Kids earlier this year so first time using them fantastic to deal with. As an Irish person I like to support Irish businesses where I can but this is the also a... See more

Company replied

Rated 5 out of 5 stars

Maria Osbourne was fantastic to deal with. From the moment we entered we were made to feel at ease and that we had plenty of time to go through the process. The end result was an extremely professio... See more

Rated 5 out of 5 stars

Lifesaver! I needed some specialised headphones for a therapeutic programme. If it wasn't for sensational kids, I would have had to get them from the US, with a delivery charge far higher than the alr... See more

Company replied

Company details

  1. Children's Toys Store

Written by the company

Welcome to Ireland’s  only  online child development and learning store where 100% of the profits from your purchase go towards subsidising therapy services for children! Discover our range of toys and products that your children will love playing with, while helping them to learn and develop at the same time! Buy online or visit our store in our Child Development Centres in Kildare, Mayo and West Cork. Remember every purchase from the Sensational Kids Play, Develop & Learn online shop helps us to continue to offer vital therapy supports to the children that need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.7

All reviews

(136)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order in November for two…

I placed an order in November for two items for my grandson for Christmas. After 21 days I had to contact the company again. I received one of the items, a game which didn't work and a "coupon" for the other which I would have to order again. This company can't be contacted by phone or email so after paying over 40 euro I have only a game that doesn't work.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

Still chasing a refund

Took payment online for an item that wasn’t in stock. I contacted them to see when would it be delivered and when I heard it wasn’t in stock I cancelled the order as I needed it in a hurry. Almost two weeks later I am still trying to get my money back. Several emails and promises that accounts were dealing with it but still nothing. Very quick to take my money not so quick to refund it.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Love the fidgets!!

Love the fidgets for our more sensory dental patients to help them relax!! Sensational Kids had an amazing selection. Service & delivery efficient as always

December 1, 2022
Rated 5 out of 5 stars

Great courses and customer care

Great courses. Quick delivery when ordering resources and very helpful staff on the phone. 100% recommend.

October 18, 2022
Sensational Kids logo

Reply from Sensational Kids

That's great to hear - thanks Cliona!

Rated 5 out of 5 stars

Happy

I like they have all these games that children enjoy and the staff is really friendly.

November 11, 2022
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Reply from Sensational Kids

Brilliant to hear - thanks!

Rated 3 out of 5 stars

Sensory toys box & Ear defenders

Sensory toys box: No names with some toys so had to look up sensory toys to find out what they were. Looked like things got chucked into the storage box as some toys out of packaging and some packaging damaged- not good look for a Christmas present.

Ear defenders: are good. Block out most noises (bin lorries not so much). Comfortable fit but would have preferred that the logo was more discrete so not to draw attention to the wearer

November 11, 2022
Sensational Kids logo

Reply from Sensational Kids

Thanks for your feedback Niamh

Rated 4 out of 5 stars

Great choice

Great choice, found what I was looking for AND speedy delivery!

November 1, 2022
Sensational Kids logo

Reply from Sensational Kids

Thanks for taking the time to leave us the review Jean :)

Rated 5 out of 5 stars

Lifesaver

Lifesaver! I needed some specialised headphones for a therapeutic programme. If it wasn't for sensational kids, I would have had to get them from the US, with a delivery charge far higher than the already very expensive headphones. My order was processed quickly, the headphones arrived just a couple of days later, in good condition. Satisfactory customer experience all-round. Thank you!

August 10, 2022
Sensational Kids logo

Reply from Sensational Kids

Thanks so much for leaving your review - we're delighted to hear the feedback!

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