BEWARE: I paid for 1 order and did not subscribe but they have taken another payment of £48 today via my PayPal account. This is not required or authorised by me as I bought the tablets as a one off... See more
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The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut. Here's hoping... See more
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I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The... See more
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I have ordered from this company a few times now. I like them because they stick to their word when a product does not work. As indicated on their website they actually will refund for a product that... See more
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Company details
About Sensilab
Written by the company
Sensilab, established in 2005, is on a mission to promote healthy lifestyles through nutrition by providing customers with trustworthy, reliable, and user-friendly natural-based nutritional supplements. Our aim is to support individuals in achieving their health and wellness goals in our fast-paced world.
At Sensilab, we are committed to excellence and innovation, always staying up-to-date with trends and scientific advancements. Quality and purity are paramount to us, and we continuously strive to bring innovative products to the market. Our team of experts focuses on maximizing the bioavailability of natural extracts and employs new patented ingredients to create cutting-edge nutritional supplements.
All our products are manufactured in the European Union in a state-of-the-art pharmaceutical facility adhering to GMP and HACCP standards. We ensure the quality of our products through rigorous testing, both as raw materials and finished products, guaranteeing their purity and microbiological integrity. Several of our products have been awarded the AGROLAB certificate of analysis.
Our dedication has not only resonated with customers worldwide, but has also garnered recognition from professional athletes and public figures who enthusiastically endorse our products. Furthermore, health, nutrition, and medical professionals have recommended our products.
TRY OUR PRODUCTS YOURSELF
As we move forward, we invite you to experience the Sensilab difference for yourself. Use the code TRUST10 for a 10% discount on your first purchase. Explore our range of products, including:
Sensilab Hepafar – liver detox
Sensilab Thyrolux – thyroid support
Sensilab Estrolux – estrogen balance
Sensilab Adrenalux – cortisol balance
Sensilab Fatout - all in one weight-loss capsules
Learn more about our story and the benefits on our website. For any inquiries or support, please contact us at support@sensilab.com.
With over 15 years of experience, Sensilab has served over 3.5 million satisfied customers across Europe. We've developed a portfolio of over 500 products available in more than 40 countries. Our offerings, including high-quality vitamins and minerals, weight loss supplements, and various health and well-being products, are accessible through our online shop and several e-pharmaceutical shops across Europe, ensuring a broad reach for the Sensilab brand.
30-Day Money Back Guarantee - Hassle Free - No Questions Asked
Experience the ease and confidence of our return process; we guarantee your satisfaction. Thank you for choosing Sensilab as your trusted partner on your health journey.
Contact info
Verovskova 55A, 1000, Ljubljana, Slovenia
- support@sensilab.com
- sensilab.com
3.4
Average
2K reviews
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Reply from Sensilab
Thank you for your review! We’re glad you’re pleased with our service and hope to delight you again soon. 🦋
Reply from Sensilab
Thank you for your feedback! We’re glad you’re happy, and look forward to welcoming you back. 🦋
BEWARE
BEWARE: I paid for 1 order and did not subscribe but they have taken another payment of £48 today via my PayPal account. This is not required or authorised by me as I bought the tablets as a one off. Have requested order be cancelled
November 25, 2025
Unprompted review
Reply from Sensilab
Dear Claire,
Thank you for bringing this to our attention.
Please contact our customer support team at support@sensilab.com and we will be happy to assist you.
Thank you.
Reply from Sensilab
Thank you for your review! We’re glad you’re happy with your experience and can’t wait to have you shop with us again. 🦋
Very quick delivery
Very quick delivery. Items easy to find at what I'm looking for and description is worded very well
November 12, 2025
Reply from Sensilab
Thank you for your feedback! We’re happy everything went smoothly and look forward to serving you again. 🦋
It didn't work this time
The first time I used the fat out it worked I lost 10lb, I felt good. The second time it not working as expected I was telling my friends how good it was though. I like it and still using them.
November 18, 2025
Reply from Sensilab
Dear Lina,
Thank you for sharing your experience.
We are pleased the product initially met your expectations, and we are sorry to hear it has not been as effective recently.
Please contact our customer support team at support@sensilab.com and we will be happy to assist you.
Thank you.
very good service
July 29, 2025
Reply from Sensilab
Thank you for your kind words! We’re glad you’re happy with our service and look forward to serving you again. 🦋
My Testosterone Boost tablets never…
My Testosterone Boost tablets never worked for me if anything they messed up my libido and sent it going flat as a pancake... Disappointed with these expensive tablets.
November 11, 2025
Reply from Sensilab
Dear Mr Gillies,
Thank you for your feedback.
We are sorry to hear that the caps did not work as expected. Please feel free to contact our customer support team at support@sensilab.com, and we will be happy to assist you.
Thank you.
Reply from Sensilab
Thank you for your kind words! We’re glad you’re happy with our service and look forward to serving you again. 🦋
Reply from Sensilab
Thank you for your review! We’re glad your order arrived quickly and appreciate your feedback. 🦋
Great product and well packed and…
Great product and well packed and promptly delivered.
November 5, 2025
Reply from Sensilab
Thank you for your positive feedback; we appreciate it. 🦋
Sensilab needs to be sued. They are total scammers!
DO NOT ORDER FROM SENSILAB! I REPEAT DO NOT ORDER!!
Just see the other 1 star reviews and there's alot, you will understand why. I didn't receive product twice in 2 months and even after I stopped my subscription they still are taking money from my account. There support doesn't work or it's non existent. I am in touch with my bank to manually block them from taking money. These guys are scammers and they WILL scamm you. I wish someone sued these pos.
November 1, 2025
Unprompted review
Reply from Sensilab
Dear Md Omer,
thank you for your feedback.
We are sorry to read about your experience and would appreciate if you send us specific details to support@sensilab.com. This would help us understand your situation better.
We look forward to hearing from you.
Thank you.
SCAM and ABUSE
Hello. I ordered one time and they keep on sending me the same order every month. They have send me extra 5 orders. In the begging I accepted them because I thought it’s a mistake from them and I wanted to be nice and understanding.
But they abuse it.
They are doing it to get extra sales. It is a SCAM!
November 8, 2025
Unprompted review
Reply from Sensilab
Dear Emilia, thank you for your feedback.
We are sorry to read about your experience and would appreciate if you send us specific details to info@sensilab.ro. This would help us understand your situation better.
We look forward to hearing from you.
Thank you.
Only ordered the once
Only ordered the once. But did deliver with speed and good care.
August 21, 2025
Reply from Sensilab
We appreciate you taking the time to share your experience. We're glad our delivery met your expectations for speed and care.
I go a debit of €19.91 today with order…
I go a debit of €19.91 today with order number S189000402427. Be informed I never made this order I
This is unauthorized and unacceptable.
Refund my money back to my account. I sent a message to support but not gotten any responses
November 6, 2025
Unprompted review
Reply from Sensilab
Dear Blessing,
Your subscription and your latest order have been successfully cancelled. Please contact our customer support team at support@sensilab.ie if you need any further information or assistance.
Thank you.
Reply from Sensilab
We're happy to hear that you had a great experience, Thank you for your positive feedback! 🦋
I have tried repeatedly to cancel my…
I have tried repeatedly to cancel my order, and stop the subscription. I've emailed them repeatedly and no reply either. The chatbot is useless. And they have sent me an order of specifically requested that they did not. Very unhappy and would not recommend.
October 12, 2025
Unprompted review
Reply from Sensilab
We regret that you've had trouble canceling your order and subscription. We apologize for the lack of response and the chatbot's ineffectiveness. Please, email us at support@sensilab.com and we will assist you further. Kind regards.
Product not good
Product not good! And they charge me again without my consent! I didn’t order second time , but they charge me again without to order second time!
October 1, 2025
Unprompted review
Reply from Sensilab
Dear Sorin, thank you for your feedback.
We are sorry to read about your experience and would appreciate if you send us specific details to support@sensilab.com. This would help us understand your situation better.
We look forward to hearing from you.
Thank you.
I do not recommend
The package they sent me was left on the street in front of the door on their orders. It disappeared. I had a very difficult time contacting them and for a month now I have not had an answer as to whether they will refund my money or send me a new package. Very bad experience. I do not recommend.
July 10, 2025
Reply from Sensilab
Dear Galina,
We regret to hear about the missing package and the difficulties you experienced reaching us. Kindly contact our customer support team at support@sensilab.com and we will be happy to assist you.
Thank you.
Dishonest and fraudulent business Practise
I ordered a product on 20.09.25 and could not cancel despite my request per email. I was told that I could not return the product and that I could not get a refund. As a matter of fact the product was delivered by Swiss Post . no address / name of sender
I state that when you order there is no mention of no returns, no refunds . I bought the product online through sensilab Switzerland. Sensilab Switzerland and probably France etc is located in Slovenia. You have no contact in CH
When I finally got through the customer support by email I received a written answer that product could not be returned as it would be blocked by customs, and they added be careful with your next order which will never happen!!I understand now why there is no address name of the merchant on the parcel. This is most dishonest and fraudulent. In Switzerland you do not have by law to accept a delivery which you do not want and therefore you are not liable for payment if product has not been received a returned to the Post office without having been opened. I did contact my bank and claimed for a refund / charge back. This kind of practise makes me even fear that products sold by Sensilab, but that I cannot confirm as I have not tried the product
September 25, 2025
Unprompted review
Reply from Sensilab
Dear Philippe, we are sorry to hear about the difficulties you experienced with your order and the cancellation process.
Please contact our customer support team at support@sensilab.com, and we will be happy to assist you.
Thank you.
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