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Sensory Planet Reviews 7

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TrustScore 3.5 out of 5

3.3

Toy Store
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Company details

  1. Toy Store

Written by the company

Sensory Planet is an Australian-owned online store dedicated to providing high-quality sensory products that support children, teens, and adults of all abilities. From calming tools and sleep aids to fidgets, educational resources, and imaginative play, our range is carefully curated to encourage self-regulation, learning, and joyful play. Founded by a mum of four who understands the daily challenges of raising neurodivergent children, Sensory Planet is built on the belief that every family deserves access to the right tools for their unique needs. We’re passionate about inclusivity, practicality, and creating a supportive community for parents, carers, and educators. With worldwide shipping, responsive customer care, and a growing library of resources, Sensory Planet is more than just a store—it’s a helping hand for families navigating life’s sensory journeys.

Contact info

3.3

Average

TrustScore 3.5 out of 5

7 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered two and I only received 1

I ordered two and I only received 1. It looks very cheap and isn’t the size I was expecting

February 6, 2026
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Reply from Sensory Planet

Hi Lucy,
Thank you for your feedback, and I’m sorry to hear you were disappointed with your order.
I’ve reviewed your purchase (Order #1074), and the order placed was for one Liquid Calm Motion Clock, which is the quantity that was shipped. If you believe there has been an error or you intended to order two, I’d genuinely love to look into this further for you and help clarify what may have happened.
I’m also sorry the product wasn’t what you were expecting in terms of size or material. Product expectations can vary, and I appreciate you sharing your experience.
If you’d like to reach out to me directly via email contact@sensoryplanet.com.au I’m more than happy to review this with you and see how I can assist further.
Kind regards,
Nicole
Sensory Planet

Rated 2 out of 5 stars

Fabric is terrible

The order took 2 weeks to arrive, as we have already purchased a sensory swing from a different company I had an idea of how they can be. We are really disappointed by this product, the fabric of the swing is not great at all. It is not wide enough for the kids to fully immerse in and when it’s stretched while they swing it rolls and becomes very thin / stretched so it’s useless. Really guttered as it was a present for my niece. I need to now purchase a new one different brand or go and get myself new fabric.

Would not recommend.

January 12, 2026
Rated 5 out of 5 stars

Perfect Learning Toy with Excellent Service!

This busy board has been a fantastic addition to our toddler’s playtime! It’s soft, safe, and full of fun, hands-on activities that build motor skills and coordination. Perfect for travel, it folds up easily and keeps my child entertained without screens. Delivery was fast, and the customer service was excellent, highly recommend!

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love Sensory Planet!

I recently ordered a product from them and I’m beyond impressed. The quality is fantastic, delivery was quick, and the customer service was super friendly and helpful. You can really tell they care about what they do. I’ll definitely be ordering again—highly recommend to anyone looking for sensory products that are both fun and effective!

May 13, 2025
Unprompted review

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