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Serenity Hair & Beauty Room LTD Reviews 

3
•
TrustScore 3 out of 5

2.8

Hairdresser
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Company details

  1. Hairdresser
  2. Beauty Salon
  3. Skin Care Clinic
  4. Wellness Center

Written by the company

Hair and Beauty Salon in the heart of the Old Town Hastings

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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2.8

All reviews

(3)

1 review in the last 12 months

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Rated 1 out of 5 stars

RUDE STAFF

It wouldn’t allow me to give zero stars. Popped into salon on the off chance of getting my eyebrows done. I was met with a very rude girl that eventually acknowledged me after 5 mins. She laughed at me saying you do know what time of year it is and we are very busy so no there are no spaces for you. She didn’t even ask me if I wanted to book for a later date. They treated me like a nobody and were sniggering at each other. I will never set foot in this shabby salon ever again. They need to take lessons in manners and be a bit more tolerant with the older generation. AVOID THIS PLACE AT ALL COSTS.

December 19, 2025
Unprompted review
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Reply from Serenity Hair & Beauty Room LTD

Hi Carol, I am making contact with you regarding your review that you left for Serenity. I would like to look into this further and was hoping you may be able to provide some more information. Could you confirm for me if this was in fact Serenity Hair and Beauty rooms in Hastings that you visited? There are lots of businesses that have the name Serenity and I just want to check that this is the business you are reviewing. Kind Regards

Rated 1 out of 5 stars

Very very rude

Very very rude. Will NEVER set foot in that salon, unless they get rid of Anne.

August 30, 2025
Unprompted review
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Reply from Serenity Hair & Beauty Room LTD

HI Erin, I am just making contact with you to gather more information on your review. To help me with investigating this further can I just check that the business that you are reviewing is in-fact Serenity Hair and Beauty Rooms in Hastings, East Sussex. There are lots of businesses with the same name and I just wish to clarify that it is the correct business. Kind Regards

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