Serious Fishing Reviews 900

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... See more

Company replied

Rated 5 out of 5 stars

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... See more

Company replied

Rated 2 out of 5 stars

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... See more

Company replied

Rated 3 out of 5 stars

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... See more

Company replied

Company details

  1. Fishing Store
  2. Hunting and Fishing Store
  3. Outdoor Clothing and Equipment Shop
  4. Outdoor Sports Store

Written by the company

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

900 reviews

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Rated 1 out of 5 stars

Order not arrived...

I've had an email to "review my purchase" from Serious Fishing but haven't even received my order yet?! I've had two generic emails to apologize for the delay but I contacted them directly last Thursday (it's now Monday of the following week) to ask how long it was going to be and have still not had a response, very disappointed, if I had known it would be this long I would have purchased elsewhere...

September 4, 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Hi Mark. I'm sorry to hear of the issue with the order. Unfortunately I am unable to locate your order without further information. A member of our team has been on annual leave which led to a delay in some response times but all emails have now been responded to within a working day. If you require further assistance, please do not hesitate to reach out to us again via email or call us on 028 2585 0000.

Rated 1 out of 5 stars

My order was cancelled due to a…

My order was cancelled due to a ‘pricing error’ on the website. I never got an update so had to buy the product elsewhere.

August 12, 2023
Serious Fishing logo

Reply from Serious Fishing

Hi Vinnie. As per our previous response to your feedback, we had been looking into the pricing and stock availability for you and the order was placed before we had confirmed this. Unfortunately we did not hold any stock and the supplier since increased the price, making it cost-prohibitive to proceed. Apologies once again for this unexpected issue.

Rated 2 out of 5 stars

The map feeder rod witch Im bought from…

The map feeder rod witch Im bought from hou shop is damage, Im send email about this problem and no body contact with me, and I dont know what i have to due, my opinion about this shop is negative, if this happend in other Stationary shop probly the services will be change this rod, used twice crack in holl small fish

August 11, 2023
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Reply from Serious Fishing

Hi Pawel. My apologies there was a delay in response to your email due to some members of our team being on annual leave. A member of our team has since responded to your email but awaits your response. If you can please get back in touch with us as we are keen to resolve the matter.

Rated 5 out of 5 stars

Excellent overall

I bought a MAP margin pole which, with the offer price and free delivery from NI to mainland UK was excellent value compared to anywhere else. It arrived very well packaged inside the advised delivery time with good comms from the courier.

August 11, 2023
Serious Fishing logo

Reply from Serious Fishing

Thanks for taking the time to leave a review. We're pleased to hear your order ran smoothly.

Rated 5 out of 5 stars

Excellent Fast Service

Excellent Fast Service - although only a small order, I was surprised to have received it so quickly. Will use again.

August 9, 2023
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Reply from Serious Fishing

Thank you Robert. We look forward to assisting with any future purchases!

Rated 5 out of 5 stars

Speedy no fuss service

Speedy no fuss service from making the order to it coming through my letter box.
5 stars for products and service.

August 10, 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Thanks for the positive feedback!

Rated 5 out of 5 stars

Serious fishing

Serious fishing? Seriously good all round!! Advice, customer service, selection and know how, they tick all the boxes!! From the beginner (me) to the pro they have all the gear and helpful advice and tips that you need!! I purchased a new fly rod recently and on my first outing with it I just couldn’t get on with it, contacted the guys and they had no issue at all exchanging it with something more suitable for me. Will 100% be back to the shop in the future for further purchases without doubt!!

August 25, 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Many thanks for the review Robin! Please do not hesitate to contact us if you require any further advice - we are always happy to help!

Rated 1 out of 5 stars

My order was cancelled by Serious…

My order was cancelled by Serious Fishing due to having the ‘wrong price’ on their website. They didn’t seem to know what the right price should be!
I found the product for the same price elsewhere.

August 13, 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Hi Vinnie. As per our previous response to your feedback, we had been looking into the pricing and stock availability for you and the order was placed before we had confirmed this. Unfortunately we did not hold any stock and the supplier since increased the price, making it cost-prohibitive to proceed. Apologies once again for this unexpected issue.

Rated 5 out of 5 stars

Communication

I would have liked more communication as to the location of my order.

July 28, 2023
Serious Fishing logo

Reply from Serious Fishing

Hi John. Upon checking, your order was dispatched from the UK 19th and arrived with you in the US 24th. DHL usually send text or email updates directly but there can be slight delays as good process through customs when travelling internationally. Thanks for shopping with Serious Fishing!

Rated 5 out of 5 stars

Great Customer service

Great Customer service. Low on prices.

August 16, 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Thanks for the review! We aim to keep our prices as competitive as possible!

Rated 5 out of 5 stars

Great customer service!

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficiently. Great customer service. Will definitely use again.

August 8, 2023
Unprompted review
Serious Fishing logo

Reply from Serious Fishing

Thanks for choosing Serious Fishing! We hope you enjoy using the reel!

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