Highly recommended this store! I purchased Dailyease Case for my brother. He really loves my birthday gift. I even thinking to try the Hair gummies coz I’m freakinggg ugly on my hair lost lol. What go... See more
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I’m not diabetic, but I still found their products useful for organizing my daily essentials. What made the experience even better was how responsive their support team was when I had a question about... See more
Even though im not the target market, i still found value in their products. I use mine for storing small essentials in my bag, and it honestly made things more organized compared to before.
I ordered a DailyEase case for my insulin pens and honestly it’s been a game changer for my daily routine. The case is sturdy but lightweight, and it fits everything I need pens and needles very neatl... See more
4.5
Excellent
105 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
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I ordered a month ago abd STILL haven’t…
I ordered a month ago abd STILL haven’t received my order. Customer service said they can’t give me a refund until I receive the product! Have emailed numerous times asking where it is and get no response. I researched this company and it said they were in Los Angeles California, but apparently they ship from China! So who knows if and when I’ll ever get my order. Definitely would not recommend! Just buy it off Amazon.
February 14, 2026
Unprompted review
Reply from Seriva
Hi Marci,
I’m truly sorry to hear about your experience, and I completely understand how frustrating this must feel—especially after waiting this long and not getting the updates you expected. This is definitely not the kind of experience we want for you.
Please know that your order is very important to us, and I sincerely apologize if our previous responses caused any confusion or made you feel unheard. That’s never our intention.
Regarding the shipping, while our business is registered in the U.S., some of our products are shipped from our overseas warehouse to keep costs lower and maintain product availability. That said, we completely understand how delays—especially during transit or customs—can be frustrating.
Let me personally take care of this for you. I will check your order status right away and coordinate with our shipping team to get a clear update. If your package is significantly delayed or confirmed lost, we will absolutely make this right—whether that’s through a replacement or a refund.
We truly appreciate your patience, Marci, and again, I’m very sorry for the inconvenience this has caused. I’ll make sure this gets resolved for you as quickly as possible.
Just order from amazon it's cheaper
I was going to order this product from amazon with next day delivery but paid more from the actual company to wait 2 weeks for it to be shipped from China!! The product is good but on their website it said buy one get one free but cost me £30 direct when amazon cost was £16 . Be careful of their offers I won't be buying from them again
January 21, 2026
Unprompted review
Reply from Seriva
Hi Claire,
Thank you for sharing your honest feedback—we truly appreciate it, and I’m really sorry for the frustration this caused you.
I completely understand how disappointing it must feel to wait longer for your order and then notice a price difference compared to Amazon. That’s definitely not the experience we want for you.
Regarding the Buy 1 Get 1 Free offer, I sincerely apologize if this came across as unclear or misleading. Our promotions can sometimes differ from marketplace pricing due to bundled offers, shipping costs, and ongoing campaigns, but we understand how important transparency is, and your feedback really helps us improve.
We’re glad to hear that you liked the product itself, but we truly regret that the overall experience didn’t meet your expectations.
If there’s anything we can do to make this right for you, please don’t hesitate to reach out. We’d still love the opportunity to regain your trust.
Missing order and being ignored
Terrible customer service for my missing order. The tracking link they provided kept saying there was an error and when in contact with strawberry they couldn’t tell me what the error was or how to fix it and was told to just wait. A month on still no product and now they are ignoring me completely when asking for a refund. Terrible customer service. Would definitely not recommend
January 6, 2026
Unprompted review
Reply from Seriva
Hi Jonathan,
I’m truly sorry to hear about your experience, and I completely understand your frustration—especially with the tracking error and the lack of updates. That’s definitely not the level of service we aim to provide, and I sincerely apologize if you felt ignored.
This isn’t acceptable on our end, and I’d really like to make this right for you.
Please allow me to personally assist you with this. Kindly reach out to us with your order details so I can immediately check the status and prioritize your case. If your order is confirmed delayed or lost, we can absolutely proceed with either a full refund or a reshipment, whichever you prefer.
Your experience matters to us, and we want to resolve this as quickly as possible for you.
Thank you for your patience, Jonathan, and again, I’m very sorry for the inconvenience.
Carrying my insulin pens used to be a…
Carrying my insulin pens used to be a small hassle: pens rolling around, needles loose, sometimes I’d spend time digging in my bag. The DailyEase case changed that. Everything fits nice and tidy. Even better when I reached out to Michael to check on my order, he responded quickly and walked me through the tracking process. He followed up to make sure I got the package. That kind of service really matters when you rely on your medication daily.
September 14, 2025
Unprompted review
Reply from Seriva
Hi Lala,
Thank you so much for sharing your experience—it truly means a lot to us 🤍
We’re really glad to hear that the DailyEase case has made things easier for you and helped keep everything organized. We understand how important it is to have something reliable when it comes to your daily essentials, so your feedback is incredibly meaningful.
It also means a lot to hear about your experience with Michael. Making sure you feel supported every step of the way—especially with something as important as your order—is always our priority. We’re so happy he was able to assist you and follow through until everything was safely delivered.
If you ever need anything or have any questions, please don’t hesitate to reach out. We’re always here for you!
This case has proven reliable sturdy…
This case has proven reliable sturdy enough for everyday wear and tear, but light enough for daily carry. I’ve taken it out a few times, and so far, it’s handled everything well. The service was also top-notch: Michael was courteous, answered all my messages clearly, and even followed up after delivery just to check if I was satisfied. It’s nice to feel valued as a customer.
November 28, 2025
Unprompted review
Reply from Seriva
Hi Gabriel,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! 🤍
We’re really glad to hear that the case has been reliable for your daily use—sturdy enough to handle wear and tear while still being lightweight and easy to carry. That’s exactly what we designed it for, so it’s great to know it’s working well for you!
It also means a lot to hear your feedback about the service. We’re so happy Michael was able to assist you clearly and follow up after delivery—that personal touch is something we always strive to provide. Knowing you felt valued truly means everything to us.
If you ever need anything or have any questions, please don’t hesitate to reach out—we’re always here for you!
Worth the price
I ordered a month ago for daily cool. A cute fridge that helps me so much in my daily routine. Even I’m traveling the problem I had is the cable is too short that’s why I bought a long cord and it’s all perfect! Please make more product for diabetics and continue to help us. I had a chance to chat with michael your customer service is great! He’s kind and sharing his thoughts are amazing. He helps me all the way to get my fridge, he is gem in your company. Hope to see you and share my life experience in person. — This is Babe, John’s Assistant he wanted me to leave a review. He sent me this message he really doesn’t know how to do it. Thank you!
September 30, 2025
Unprompted review
Reply from Seriva
Hi Madeline,
Thank you so much for this heartfelt review—we truly appreciate you taking the time to share this, and please extend our thanks to Babe and John as well 🤍
We’re so happy to hear that the DailyCool has been helpful in your daily routine, especially while traveling. That’s exactly what we aim for—to make things a little easier and more convenient for you. We also appreciate your honest feedback about the cable length, and we’ll definitely take that into consideration as we continue improving our products.
Your kind words about Michael truly mean a lot. We’re grateful to have team members who genuinely care, and it’s wonderful to hear that he was able to support you throughout the process. Being called a “gem” is something we don’t take lightly—thank you for that.
We’re also really touched by your message about wanting to share your life experience in person. It’s customers like you who inspire us to keep creating and improving products for the diabetic community.
If you ever need anything or have any suggestions, please don’t hesitate to reach out—we’re always here for you!
Great Customer Service!!!
There was a minor issue with the product. But it was still functional. Michael, in customer service, was amazing and gave us the best solution. I will be ordering from this company again.
November 12, 2025
Unprompted review
Reply from Seriva
Thank you so much for taking the time to share your experience! I’m really glad to hear that the product is working well for you and that we were able to sort out the minor issue together.
Your kind words truly mean a lot — it was my pleasure to help. Knowing that you feel supported and satisfied makes all the effort worthwhile.
We’re excited to have you as part of our Strawberry & Co. family, and we’ll always be here whenever you need us.
Looking forward to serving you again soon!
ideal products
I ordered 3 insulin cases, when I did not receive my order in a reasonable amount of time. I contacted the company, and a wonderful person by the name of Sione got back to me. she explained the shipping issues that they had, but they have changed shippers, and I should be receiving my order very soon.
just a very short time later I received my order.
Sione was extremely helpful, every time I reached out to the company, she answered me right back and everything she told me turned out to be true. such a super company to work with. They took care of me and made sure I was happy and my issues were handled.
The insulin cases are absolutely amazing. they keep everything you need at your fingertips. you won't lose your cap to your insulin pen, and your needles are right there handy. such a wonderful product.
thank you so much Strawberry & Co. for such terrific products for diabetics. I am for sure, a customer for life. and Sione you are the image of how customer service, or customer technicians should treat customers. You always answered my emails, and you always did what you said you were going to do. I so very much appreciate that.
thank you for such a wonderful company and thank you for having a terrific staff and products. Please keep up the great work.
Sincerely
Debbie Johnson
customer for life.
October 4, 2025
Unprompted review
Reply from Seriva
Hi Debbie,
Thank you from the bottom of our hearts for this beautiful and thoughtful review. Reading your message truly made our entire team’s day.
We’re so grateful for your patience during the shipping delay, and I’m especially glad that everything arrived safely and that you’re loving your insulin cases. It means so much to know that they’re helping keep your daily routine easier and more organized — that’s exactly why we created them.
Your kind words about my support genuinely touched me. It was always my pleasure to help you, and I’m so happy that every update and promise I gave you came through exactly as it should. Customers like you are the reason we show up every day with commitment and heart.
Thank you for trusting Strawberry & Co., and thank you for becoming part of our family. We promise to continue giving you the quality, care, and honesty you deserve.
The case was great
I just have to say how impressed I am with my DailyEase Case from Strawberry & Co. As someone who lives with diabetes and needs to take insulin daily, this case has truly made my life easier and more organized.
Before finding this product, I constantly struggled with keeping my insulin pens safe, especially when I was traveling or out running errands. I used to worry about temperature changes, or accidentally damaging my pens when they were just thrown in my bag. But ever since I started using the DailyEase Case, those worries are gone!
The case feels sturdy, premium, and thoughtfully designed. I love how compact it is — it easily fits inside my purse or travel bag without taking up much space. The compartments are secure, and everything has its place. It’s clear that this product was made with people like me in mind — those who want both functionality and peace of mind when carrying their medication.
It’s also temperature-resistant, which is such a huge plus! It gives me that extra confidence that my insulin won’t be affected by heat or cold when I’m outdoors. I’ve taken it with me on short trips and even on hot days, and it’s done a great job keeping everything safe.
On top of that, the customer service was amazing. Sione was so kind, attentive, and responsive — always checking in and providing updates about my order. I really felt cared for as a customer, which is something rare these days.
I highly recommend the DailyEase Case to anyone managing diabetes. It’s stylish, practical, and gives you peace of mind knowing your medication is always protected wherever you go. I honestly don’t leave home without it anymore!
Thank you, Strawberry & Co., for creating something that makes such a difference in our everyday lives. 💙
October 10, 2025
Unprompted review
Reply from Seriva
Thank you so much for sharing such a heartfelt and thoughtful review. It truly means the world to us to hear how much the DailyEase Case has helped make your day-to-day life easier and more secure.
We put a lot of care into designing this case with real challenges in mind — portability, protection, organization, and temperature resistance — so hearing that it has given you peace of mind, especially when you’re on the go, is incredibly rewarding for our entire team.
I also want to personally thank you for your kind words. It was truly my pleasure to assist you throughout your order, and I’m so glad you felt supported every step of the way. You deserve that level of care, always.
Your story and experience inspire us to keep creating products that genuinely make a difference for people living with diabetes. We’re grateful to have you as part of the Strawberry & Co. family.
Thank you again for your trust, your kindness, and your wonderful feedback. 💙
DailyEase Case - not for me!
Sorry Strawberry and Co but your device doesn’t work well for me. Firstly the compartment that holds the pen is a very tight fit and I need to tug really hard to open it. This action causes a loud popping sound when the vacuum is released - not very discreet when you’re in a public place. Secondly there’s nowhere to store spare insulin cartridges, glucometer, finger pricker or test strips. I know that’s a lot but when ever I travel away from home for more than a day that’s what I need to take with me. A zippered case with a place for everything would be great 😊
September 19, 2025
Unprompted review
Reply from Seriva
Hi Jill,
Thank you so much for taking the time to share your honest feedback about the DailyEase Case. I’m truly sorry to hear that it hasn’t met your needs and that the design caused inconvenience, especially with the tight pen compartment and lack of storage for your essential items. We completely understand how important it is for your case to be both practical and discreet, particularly when you’re on the go.
Your suggestions are incredibly valuable, and I’ll be sure to share them with our product team as we continue working to improve our designs. In the meantime, please kindly check your email as I’ve sent you a direct message regarding this matter.
We really appreciate you being part of the Strawberry & Co. community, and your input helps us do better.
Excellent product
Excellent product, well-made and very handy. Truly satisfied with my purchase!
August 1, 2025
Unprompted review
Reply from Seriva
Thank you so much, Angel! 💕 We’re delighted to hear that you’re satisfied with your purchase and found the product well-made and handy. Your support means a lot to us! 🌸
I like that it's compact andStrawberry container
I like that it's compact and good to take out for a long day out or for dinner however, I still need to bring a container to put my used needles and bag to bring my alcohol swabs. Too bad it can't hold more things. I take at least 3- shots a day plus my lantus first thing in the morning and when I travel I bring additional needles so the container is not as good for travel only for meals per day, which I would have to refill before going out.
September 5, 2025
Unprompted review
Reply from Seriva
Thank you for sharing your detailed feedback, Jana. 💙 We’re glad to hear you find the case compact and convenient for meals out. We also appreciate your honest input regarding travel use and storage capacity—this helps us better understand how our customers use the product daily. We’ll definitely take your suggestions into account for future improvements. 🌸
I have purchased several of these like…
I have purchased several of these like items thru other companies none had included the needle head compartment included. These are perfect when I travel. I just love these. I find the quality is there if you are careful.
August 18, 2025
Unprompted review
Reply from Seriva
Thank you so much for your kind words, Diana! 💙 We’re delighted to hear that you love the added needle head compartment and that the case has been perfect for your travels. Knowing that you’ve tried similar products before and found ours to stand out truly means a lot to us. We’re so glad the quality meets your expectations, and we appreciate your continued support! 🌸✨
A MUST BUY!!!!
After buying other insulin traveling cases this one is by far the best one yet. I also share every benefit that I have had with other diabetics. As this case from Starwberry &Co. has been easy, simple and the part that it holds the pin needles as well is a plus. It does keep the insulin at room temperature as it suppose to. The other traveling cases has been not simple at all. I use this case everyday whether it's going to work, just everyday or even weekend getaway and even vacation. So, thank you again to Starwberry & Co.
August 31, 2025
Unprompted review
Reply from Seriva
Wow, Erica! 💖 Thank you so much for sharing your experience and for recommending our case to others in your community. We’re thrilled to hear that it’s been the best one yet for you—simple, reliable, and perfect for everyday use as well as getaways. Knowing it makes your routine easier and supports your travels means the world to us. We’re so grateful for your support and kind words! 🌟
Absolutely impressed with this case
Absolutely impressed with this case! It’s sturdy, practical, and lightweight—perfect for daily use. Shipping was quicker than expected, and the customer service team was attentive and responsive. Highly recommend to anyone needing reliable storage.
August 29, 2025
Unprompted review
Reply from Seriva
Thank you so much, Edmar! 🌟 We’re thrilled to hear that you’re impressed with the case and found it sturdy, practical, and lightweight for daily use. It’s also wonderful to know shipping exceeded your expectations and our customer service team was able to support you well. Your recommendation means a lot to us—thank you for trusting Strawberry & Co.! 🍓✨
Managing diabetes can be stressful
Managing diabetes can be stressful, but this product takes away a lot of that pressure. It’s well-made, convenient, and easy to carry anywhere.
August 27, 2025
Unprompted review
Reply from Seriva
Thank you, Michelle 💙 We truly understand how stressful managing diabetes can be, and we’re so glad our case helps make things a little easier for you. Knowing it’s convenient and easy to carry means we’re fulfilling our goal of bringing comfort and peace of mind to our customers. We appreciate your trust in Strawberry & Co.! 🍓✨
Managing made easier
I chose this case to get organized with my diabetes and administering my insulin. This is great for daily commute, just having pen and needles together. Love that you can pack multiple needles. No more having supplies in different places. This will make managing so easier for me. I saw this case and knew this is what I needed.
August 26, 2025
Unprompted review
Reply from Seriva
Thank you so much, Jae! 🌟 We’re delighted to hear that the case is helping you stay more organized and making daily management easier. Having your pens and needles together can really simplify things, especially on the go, and we’re glad this solution fits your needs. Your feedback inspires us to keep creating products that truly support everyday life. 💙🍓
I love my case
I love my case it provides easy access to my insulin and pin needles are in a different storage compartment. It keeps at a good temperature for the insulin it also has different colors I have three different types of insulin and I know by color which one is which coand it’s easier to carry on the go . You don’t have to have an ice pack to carry your insulin and pin needles where you go. So I really like them and recommend them for your insulin needs. I’m so happy that I purchased them and the sale of them was wonderful I only had to purchase two and got two free . Thank you The strawberry &
July 23, 2025
Unprompted review
Reply from Seriva
Hi Kimberly,
Thank you so much for your wonderful feedback! 🌟 We’re so happy to hear that the case has made it easier for you to carry your insulin and pen needles, and that the color options help you stay organized with your different insulins. Knowing that it keeps your insulin at a good temperature and makes life more convenient on the go means a lot to us.
We truly appreciate your kind recommendation and are glad you were able to enjoy the special offer as well. Your satisfaction is exactly what we strive for, and it’s great to know we could deliver that for you.
Thank you again for trusting Strawberry & Co. with your insulin needs—we’re always here for you! 🍓
Love it
Love it! Love how the needles are kept! Just wish it was a cooler too.
August 19, 2025
Unprompted review
Reply from Seriva
Hi Melina,
Thank you so much for your lovely feedback! 💖 We’re glad to hear you love the case and that it keeps your needles well organized. We also appreciate your suggestion about having a built-in cooler—that’s a really helpful idea and something we’ll definitely keep in mind for future improvements.
Your support means a lot to us, and we’re so happy you’re enjoying your case! 🍓
The holders are great
The holders are great. Got one for each different type of insulin making away from home insulin needs quick and easy. Ordering was painless and delivery was quick. Advise all insulin users to give them a try.
June 1, 2025
Unprompted review
Reply from Seriva
Hi LaDonna,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that the holders are making your insulin needs more convenient when you’re away from home. It’s wonderful to know that ordering and delivery went smoothly for you too.
Your recommendation to other insulin users means a lot to us, and we’re so grateful for your support. 💖
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