Serrula Research Reviews 20

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The communication is excellent and pretty straightforward. It's quite easy to apply for various projects, and the team is actively responsive. Welldone and all the best to the whole team!

Rated 5 out of 5 stars

I don't make part of these market research interviews cuz of the money...I love the fact of my opinions being considered important and actually taking into consideration,Super organized the process fr... See more

Rated 5 out of 5 stars

I have been collaborating with Serrula Research for over two years, and my experience with them has been great. They are very professional and responsive. The surveys provided by them are informative... See more

Rated 4 out of 5 stars

Great and smooth process. From the application to the research it is easy. I would highly recommend

Company details

  1. Market Researcher

Written by the company

Serrula Research is a market research agency based in London. Established in 2006, we have a proven track record of in-depth insights and outstanding reporting. Serrula's recruitment team consistently deliver the highest quality research participants, and our experienced project managers work collaboratively with clients to develop the most effective strategies for every job.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Serrula Research is professional and responsive

I have been collaborating with Serrula Research for over two years, and my experience with them has been great. They are very professional and responsive. The surveys provided by them are informative and inspiring, and they also respond within 24 hours whenever I have any questions or encounter any technical issues. I highly recommend working with Serrula Research

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very serious company.

Very serious company.

The experience went very smoothly and I received my payment the next morning.

I recommend Serrula!

January 18, 2023
Unprompted review
Rated 4 out of 5 stars

The communication is excellent and…

The communication is excellent and pretty straightforward. It's quite easy to apply for various projects, and the team is actively responsive.
Welldone and all the best to the whole team!

January 12, 2023
Unprompted review
Rated 4 out of 5 stars

Smooth process

Great and smooth process. From the application to the research it is easy. I would highly recommend

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Your opinion matters

I don't make part of these market research interviews cuz of the money...I love the fact of my opinions being considered important and actually taking into consideration,Super organized the process from the beginning to the end.I will make part next time and next time, next time...and so on .

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience!

The market research session was fun and getting booked in with Serrula was easy. The incentive was also paid promptly - all round great experience!

December 19, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look