Servcorp Australia Reviews 534

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, often noting how the team goes above and beyond to ensure a smooth and pleasant experience. The service provided is frequently described as excellent, efficient, and supportive, with many appreciating the welcoming atmosphere. Reviewers also highly commend the modern, clean, and well-maintained facilities, as well as the convenient and first-class locations, often highlighting rewarding views and a great business hub environment. However, some customers expressed dissatisfaction with the company's contract terms, finding them open-ended and the penalties for ending service disproportionate to the value received. These individuals also mentioned a lack of flexibility and poor communication, which led to feelings of disappointment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers find service to be positive, with many praising the helpful, efficient, and friendly teams.... See more

Facilities

People report positive experiences with facilities. Customers consistently praise the modern, clean, and... See more

Location

Clients share positive opinions on location. Reviewers consistently praise the convenience and quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tana has been nothing short of fantastic. She is extremely helpful, always going above and beyond for anything our team needs. She brings so much life into the office and we’re so grateful for her sup... See more

Rated 5 out of 5 stars

Servcorp 25 Martin Place has been an absolute game-changer for our business. The facilities are modern, professional, and always spotless, creating the perfect environment to meet clients and get wo... See more

Rated 5 out of 5 stars

The Servcorp Barton team is very friendly, courteous, good and efficient. Any issue is promptly solved and the facilities are excellent; well maintained, clean and easily accessible. The ladies make i... See more

Rated 5 out of 5 stars

I use a number of offices around the world and have to say that the Perth office is my favorite. It really does feel like a home from home for me. Excellent office space, facilities and rewarding... See more


Company details

  1. Virtual Office Rental
  2. Business to Business Service
  3. Conference and Meeting Room Service

About Servcorp Australia

Information provided by various external sources

Servcorp (SRV.AX) is the leading provider in the World’s Finest Serviced Offices, Virtual Offices, and Coworking spaces, with offices in 150+ locations, 44 cities and 22 countries.

We help businesses by providing them with flexible 5-star working environments, corporate-grade IT systems, and a reliable team that supports them in getting more customers and helping their business grow.

Headquartered in Sydney, Australia, we have offices throughout Australasia, the United States, Europe, Asia and the Middle East.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

534 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Exceptional customer service

The Servcorp team at PwC Tower Auckland are super friendly and deliver an exceptional customer service. Always willing to help out and accommodate service requests. Thanks heaps.

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

Adelaide Servcorp Value for Money

I have worked from the Servcorp offices for a year now and have always found Danielle and the Servcorp team to be approachable, professional and a pleasure to deal with. No issue is too small for their attention. They build a great sense of community within the different businesses on the 30th and 24th floor through their range of networking events. I have found this not only enjoyable but beneficial for my business. I would recommend Servcorp and their services to any business looking to project an image of credibility and I feel proud to operate out of such beautiful offices

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

Review of Michelle Pankhurst

Michelle, is an integral part of the Octagon.As a customer of Servcorp for the last for years, she is by far the best Corporate Receptionist, the Octagon has ever had. Without her assistance, I have personally witnessed the Octagon crumble to pieces. Michelle is professional, friendly, helpful and a pleasure to deal with. Michelle has a eye for detail and a drive to succeed. Most importantly Michelle takes pride in her work, and strives to achieve strong customer relations.

Michelle is a pleasure to work with. If she leaves the Octagon I would have no doubt in my mind that my business would also go the location that she was positioned at. She deserves a pay rise, and a permanent position at the Octagon.

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

Great Team

From day one, the staff at Servcorp have been friendly, prompt and professional. I really could not ask for a more positive performance and I know if there's ever anything that I need, that they are here to help.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

We have an amazing experience working…

We have an amazing experience working with Servcorp. I would like to mention that Servcop team is always helpful, friendly and proactive to our needs.

Specially, I would like to say a big thank you to Naomi, Bethany and Aleisha. They are a great asset for Servcop, they have been exceptional helpful and professional in handling enquiries. We are very happy with the service. Well done Team !

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service!

We have used the co-working space. It has been a great experience. Professional service and staff. Highly recommended!

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Fabulous to deal with

Servcorp Bondi have been so easy to work with. They are accommodating to our needs and have made our move seamless. They have been so welcoming to our new offices. I would definitely recommend them.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Servcorp North Sydney - professional operation, premium office environment, exceptionally helpful staff

For over a decade now Servcorp has been helping us achieve our goals. From admin support to managing customer relationships, from mail management to handling bulk cargo services - no task is too big or too small for this outstanding group of people.

Servcorp’s North Sydney team is a big part of our team.

We see Servcorp as our business partner and I look forward to continuing this successful business relationship in the future.

BJ Jurkovic
Managing Director
Wave Logic Pty Ltd

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Servcorp - amazing!

The team at 101 Collins Street Melbourne has been a fantastic support during our start-up phase. Looking forward to the newly renovated workspace and for continuing to have you involved in our business growth story. We will continue to highly recommend your services to our industry colleagues.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Keep up the great work, Team NZ Servcorp!

The Servcorp team are professional, friendly and very attentive. They're always willing to go the extra mile and constantly strive in finding solutions to any problems that may arise! What is also a lovely touch is organise little events centered around seasonal/public holidays. Keep up the great work!

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

First Class since Day 1!

I've been leasing a Serviced Office from Servcorp for over 12 months now and my experience has been first class since day 1. The team are friendly, knowledgeable and always helpful. The facilities are high quality and unquestionable. The position, services available and quality of the office itself fit my companies brand perfectly.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic office space complimented well by friendly & professional staff

Fantastic offices in the heart of Auckland CBD.

I have found the staff to be accommodating and resourceful.

I have had only positive experiences with Servcorp Auckland and will continue to use their services fondly in future endeavours.

A special thank you to office manager Naomi Burge for her ongoing professionalism and reliability.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Environment Created By Outstanding Staff

My experience of Servcorp Reserve Bank Building (Hobart), has been spectacular.
Conducting business in the real estate industry, which has good customer service at its core, has made Servcorp the best option for us.
The staff have created a fantastic environment to meet and greet potential clients as well as being extremely accomodating to our needs especially when we are on the go and with not much notice, Bethany always gets the job done!
What a multi-talented group of people, we could not be happier, thank you Servcorp!

April 15, 2018
Unprompted review
Rated 5 out of 5 stars

“The Southbank office brings a…

“The Southbank office brings a friendly, professional look and feel to my business.
I’m where the action is and surrounded by positive, helpful people who understand my goals.”
Dave Carlton
BALANCE Solutions PACIFIC

April 15, 2018
Unprompted review

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