Servcorp Australia Reviews 534

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, often noting how the team goes above and beyond to ensure a smooth and pleasant experience. The service provided is frequently described as excellent, efficient, and supportive, with many appreciating the welcoming atmosphere. Reviewers also highly commend the modern, clean, and well-maintained facilities, as well as the convenient and first-class locations, often highlighting rewarding views and a great business hub environment. However, some customers expressed dissatisfaction with the company's contract terms, finding them open-ended and the penalties for ending service disproportionate to the value received. These individuals also mentioned a lack of flexibility and poor communication, which led to feelings of disappointment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers find service to be positive, with many praising the helpful, efficient, and friendly teams.... See more

Facilities

People report positive experiences with facilities. Customers consistently praise the modern, clean, and... See more

Location

Clients share positive opinions on location. Reviewers consistently praise the convenience and quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tana has been nothing short of fantastic. She is extremely helpful, always going above and beyond for anything our team needs. She brings so much life into the office and we’re so grateful for her sup... See more

Rated 5 out of 5 stars

Servcorp 25 Martin Place has been an absolute game-changer for our business. The facilities are modern, professional, and always spotless, creating the perfect environment to meet clients and get wo... See more

Rated 5 out of 5 stars

The Servcorp Barton team is very friendly, courteous, good and efficient. Any issue is promptly solved and the facilities are excellent; well maintained, clean and easily accessible. The ladies make i... See more

Rated 5 out of 5 stars

I use a number of offices around the world and have to say that the Perth office is my favorite. It really does feel like a home from home for me. Excellent office space, facilities and rewarding... See more


Company details

  1. Virtual Office Rental
  2. Business to Business Service
  3. Conference and Meeting Room Service

About Servcorp Australia

Information provided by various external sources

Servcorp (SRV.AX) is the leading provider in the World’s Finest Serviced Offices, Virtual Offices, and Coworking spaces, with offices in 150+ locations, 44 cities and 22 countries.

We help businesses by providing them with flexible 5-star working environments, corporate-grade IT systems, and a reliable team that supports them in getting more customers and helping their business grow.

Headquartered in Sydney, Australia, we have offices throughout Australasia, the United States, Europe, Asia and the Middle East.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

534 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience at Servcorp Norwest is…

My experience at Servcorp Norwest is simply brilliant and their customer service is outstanding.

The staff at the reception, particularly Gabriella, are friendly, courteous and very precise with a professional approach in answering any customer queries on the phone. They are also excellent in solving any issues that may arise at the Reception Desk.

I would very gladly recommend their corporate services to my business colleagues and partners.

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Over and beyond service from Norwest…

Over and beyond service from Norwest office

So impressed We had last minute changes to a meeting that became bigger than we expected and the office girls were amazing at accommodating to our needs quickly and efficiently. They made us and our clients feel like we were important and special

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Servcorp Parramatta co-working space

I have been using the co-working space at Servcorp Parramatta for a few months. The space provides everything I need to complete my highest priority daily tasks. So far everything at Servcorp works perfectly. The facilities, internet and staff are all outstanding. The co-working area is very comfortable. I have found it helps to make a measurable completion improvement during my most productive morning hours.

February 25, 2020
Unprompted review
Rated 5 out of 5 stars

What a find!

I have always wanted a city office... and now I have one. Whilst still working from my home studio, I now have an amazing place to go for meetings or when I am between meetings in the city. It's like I'm a resident of a 5-star hotel. The facilities at Servcorp Adelaide, in Westpac House, are amazing and the hospitality is first class. Whether I am meeting with my Personal Assistant, or just using one of the co-working spaces, it's not only a lovely place to visit, but I also find it encourages me to think bigger... to imagine possibilities I wouldn't otherwise dream of. In addition to all this, I get to meet other business people, I am part of an online presence and the monthly Community Update has already introduced me to new ideas and inspiration. What a find! Thank you Servcorp.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great space & Great support

A fantastic, professional and super friendly team make this a great place to have an work space. I was skeptical at first as I had no experience with Servcorp, but I have been blown away by the support and quality of the space. I'd highly recommend to anyone.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Servcorp Southbank Victoria

I signed up for the address package membership, and it did well with everything is provided in the agreement. The member system is easy to navigate.
I'm impressed with their professional reception and welcoming. I'm very confident with organizing meetings with partners here.
Especially, Dianne and Amanda work well in a team and always try to support our business in term of checking our progress and providing good network.

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Servcorp - 10 Eagle St, Brisbane

Crystal and her team have created a home away from home with their friendly, efficient and consistent service. The team is always prepared to go above and beyond to satisfy a request. It's a pleasure to spend time in the office.

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Servcorp Team at St Georges Tce

The team at Servcorp St Georges Tce are always going above and beyond to ensure client request are met in the shortest time possible. Their dedication to client satisfaction is second to none. The service they provide exceed all expectations and definitely guarantee a continue success in the partnership.

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Servcorp Southbank - an office that will also elevate your Brand

I have visited many other shared office setups, but Servcorp by far exceeds all expectations. The crew at Southbank's location are all just amazing - constantly greeted with a smile and have helped our business grow with the supportive services they offer.
Its just nice to have people you can rely on, and the team at Southbank frequently have events and networking opportunities, which has translated into new business for us. Above all its the level of customer service and professionalism that Phillipa and her team have, that in turns, helps my business.
Highly recommended

June 30, 2019
Unprompted review
Rated 5 out of 5 stars

10 Eagle Street

The Servcorp staff at 10 Eagle Street, Brisbane are very professional and competent in their roles. The office space is presented well and provides for my needs as well as my clients.
They have various size meeting rooms to meet all our needs.
The front desk staff are always well presented and courteous to clients and other visitors....

May 22, 2019
Unprompted review
Rated 1 out of 5 stars

AVOID THIS PLACE – bad experience at Servcorp Six Battery

AVOID THIS PLACE – we had a bad experience at Servcorp Six Battery. Staff attempted to manipulatively extend contract timeframe in spite of clear cancellation notice given upon signing through manipulating auto-renewal notice clauses.

Subsequently center manager and her area manager even threatened legal action. Only after action to have a lawyer band multiple past customers in a collective class-action lawsuit against Servcorp was the situation resolved.

May 16, 2019
Unprompted review
Rated 5 out of 5 stars

unparalleled professionalism and service standards.

From the moment we met Allison and her team at 101 Collins we knew that we were in good hands. As a start up we reviewed alot of share office location options but what stood out was their professionalism and can do attitude. It really is a shared office for grown ups as we found some of the other options a little unprofessional and not for our taste. Their positive attitude towards helping us with our office admin didn't just stop at our virtual office, we also opted in for the reception phone answering service which ensured we never missed a potential client phone call. The way they speak to your clients and other stakeholders was fantastic and i couldn't have answered the call better if i tried. It didn't matter who answered the phone or what office admin query we had, it was always actioned with the smile and completed promptly. They also have meeting rooms available for hire which works really well if you need to conduct confidential meetings. We have our own full time office so will be moving on but it was such a great start for us. We are still utilizing the phone answering service!. Thank you to Allison and her team.

May 11, 2019
Unprompted review
Rated 5 out of 5 stars

Servcorp Chifley Tower

As a small business owner, support and flexibility is so important to me. Servcorp provides that and more, the team are always there to help and it doesn't matter where I am in the world, I know that things will get done. The service at Chifley is second to none with Felicity leading by example. She's a true asset to the company!

Do yourself a favour, if you're a small business serious about taking the next step get in touch with Servcorp.

May 10, 2019
Unprompted review
Rated 1 out of 5 stars

The doggy company

The doggy company, Misleading information to customers. Please stay away at any cost .
Misleading information to customers and client. As per website ;
One month free
AFTER ONE MONTH CANCEL OR CONTINUE WITH VIRTUAL OFFICE ON ANY PACKAGE
FIRST MONTH FREE, NO FURTHER OBLIGATION
Completely incorrect, In service agreement 30 days notice required to cancel and termination fees of 105$.

There is no free trial period, When you will notify the company to cancel or terminate virtual office package, You will be charged at 249$ + 105$ TERMINATION CHARGES + TELEPHONE CHARGES = You will end up paying 400 $ out of pocket.
To join membership I received calls every day, As per sales person one month free no further obligation. Once you sign contract you are trapped. The staff doesn't know company policies.

Their information on the website is misleading.

Definitely, this will be reported to ASCC and other relevant authorities.

Any lawyers reading this please contact me

May 4, 2019
Unprompted review
Rated 5 out of 5 stars

Phoenix Services Sydney Office Intro to OutSystems

We recently had our company's Office Launch at Servcorp North Sydney and we were very proud of the outcome. The Servcorp Team were very easy to coordinate with and assisted us all the way. They organised a delicious selection of platters to go best with our Portuguese wines, arranged beautifully with the best view of the Sydney Harbour Bridge and the Opera House. Many thanks to Taylor, Kayla, Rebecca and Katie for their professionalism and support!

April 23, 2019
Unprompted review
Rated 1 out of 5 stars

The worst office space ever

If you want to be ruined by hidden costs, if you want to go to a place where the bill is not clear and you don't know exactly what to pay. If you want to get your rent doubled in the second year with no explanations, If you want to be threaten if you want to leave, if you want to loose your security deposit, if you want an office where internet doesn't work even you pay for it... for sure... go to Servcorp!

If you want to go to a serious company, you can choose We Work!

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

Allison Oliver's service is magnificent

Ms. Allison Oliver's service is premium and of international standard. All matters of concern have been managed quickly and compassionately.

The staff at 101 Collins Street (also exception service by Lucy) provide a professional and courteous.

I would highly recommend the Servcorp 101 Collins St Melbourne presence for all interested in a city based office, with access to international and national offices.

Best regards
Dr. Chris Sotiropoulos
Director, APAC Health Pty Ltd

April 3, 2019
Unprompted review

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