Serve-North Gas ltd Reviews 28

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

It’s difficult to find reliable and knowledgeable people these days but Tinaro is exactly that. He took on our heating which is complex and he has it working well now. Our house is warmer and cos... See more

Rated 5 out of 5 stars

We contracted Serve-North Gas, Plumbing & Heating to replace our oil boiler with an airsource heat pump. From start to finish Tinaro was brilliant. He removed the oil boiler and replaced all our steel... See more

Rated 3 out of 5 stars

Started off well .Installation wasn't great.Flooded an upstairs room as left a valve open.Didnt fit and seal the outside vent correctly. Inside work could have been neater bit of a messy finish.Had a... See more

Company replied

Rated 5 out of 5 stars

Again I've use serve north gas, and what a lovely outstanding job done once again, new radiators all through out my house, cleN workmanship polite lads and would reccommend them all.the way. Tino and... See more

Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Plumber

Written by the company

We offer professional boiler installations and repairs; we pride ourselves in giving our customers highly rated services conducted by well trained engineers. Our aim is to exceed expectations by ensuring our work is completed to the highest standards. We understand that every customer is different and we are dedicated to customising our approach to avoid any inconvenience to our customers. Our work is conducted in such a way that we aim to minimise any interruption to your normal daily life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Tinaro is great!

It’s difficult to find reliable and knowledgeable people these days but Tinaro is exactly that.
He took on our heating which is complex and he has it working well now. Our house is warmer and cosier than it’s ever been.
He also fitted our hot tap which is perfect.
Tinaro is approachable, kind and a very nice gentleman who will help out whenever necessary and we are glad to know him.

April 11, 2026
Unprompted review
Rated 4 out of 5 stars

Great service

The guys from Serve North did a great job installing my new boiler. Quite a complicated old set up to replace, which they did carefully , meticulously and with a keen eye on safety. And they were super friendly !

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great workers, great results!

Nothing was too much for the men who came to fit my combl boiler. Great workers, put in the hours over two days to get the job done properly. Explained what they had to do and got on with it. The boiler's fitted and working a treat. Many thanks for such a great job.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very Impressed

First time I have used this company and had seen previous good reviews. My new boiler was fitted yesterday. I am so pleased, Tinaro and his colleagues were so helpful. Tinaro came to give me a quote and less than a week later I have a new boiler and a nice warm home. Very impressed.

March 5, 2024
Unprompted review
Rated 3 out of 5 stars

Started off well .Installation wasn't…

Started off well .Installation wasn't great.Flooded an upstairs room as left a valve open.Didnt fit and seal the outside vent correctly. Inside work could have been neater bit of a messy finish.Had a leaking radiator. Although remedial work done not a great experience hence the 3 stars

September 18, 2023
Unprompted review
Serve-North Gas ltd logo

Reply from Serve-North Gas ltd

Thank you for taking the time to share your feedback with us. We sincerely apologise for the challenges you experienced during your boiler installation, and we appreciate your honesty.

We regret any inconvenience caused by the oversight that led to the flooding of an upstairs room. Our team is thoroughly investigating the incident to ensure such errors are not repeated in the future. Your comments are instrumental in guiding our team towards improvement in these areas.

We truly value your business and appreciate the opportunity to make things right. If there's anything more you'd like to share or discuss, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we are committed to learning from this experience to enhance our services.

Thank you for your understanding, and we look forward to the opportunity to serve you better in the future.

Rated 5 out of 5 stars

Again I've use serve north gas

Again I've use serve north gas, and what a lovely outstanding job done once again, new radiators all through out my house, cleN workmanship polite lads and would reccommend them all.the way. Tino and Herman the engineer who done the installation is so.professional, truly superb company.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great installation of heat pump

Really pleased with the new heat pump. Tinaro took time to talk through the process and was timely in responding all the way through. His team did a good tidy job and it seems to be working perfectly. Wouldn’t hesitate to recommend them for any heating work.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with serve north has…

Our experience with serve north has been exceptional, professional and tidy! Tinaro and his team have been very efficient, very helpful and have worked to a very high standard to get our heating set up! Tinaro is very friendly, clean, neat and tidy and has been nothing but helpful during his time in our home. Any changes to our home during the process were always put back to the way it was found, including small areas of carpets. We are very happy with the service received from Tinaro and his team, we would highly recommend to anyone looking for the heating install, to go with serve north. Efficient, professional and friendly!

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

We required a new combi boiler

We required a new combi boiler, out of all the companies invited Tinaro carried out the most thorough survey and backed this up with excellent professional workmanship.
We are delighted with our new Worcester Bosch boiler. And would highly recommend this company for anyone needing anheating engineer.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

From the consultation to the carrying out of the work was professional and without any problems. The engineers who fitted our boiler were courteous and made sure everything was covered up before commencing the installation. At the finish of the job everything was left clean and tidy.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic work

We contracted Serve-North Gas, Plumbing & Heating to replace our oil boiler with an airsource heat pump. From start to finish Tinaro was brilliant. He removed the oil boiler and replaced all our steel radiators with aluminium and helped with the order to ensure we got the correct ones for each room. Tinaro and his team worked long hours to get the job finished. He is very professional. Possibly the best tradesmen we have ever had. I'd highly recommend this company to install heatsource air pumps.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent job

This company installed my new hot water cylinder, working long hours and with excellent results. I am very pleased and would use them again without hesitation. I recommend them to anyone needing first class engineering at a realistic price.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Tinaro was the ultimate professional

Tinaro was the ultimate professional. He turned up promptly for the quote and talked me through the details of installing a new boiler. On installation day he arrived on time and completed the job to a high standard. He was friendly and trustworthy too. I wouldn't hesitate to recommend him to others. Top job!

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great Work

We are very pleased with the excellent work from Service-North Gas, Plumbing and heating.
We had great advice and support. We will be using this company in the future

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Our boiler stopped working on our return from holiday…

Our boiler stopped working on our return from Spain on 20th November. Although we had other quotations from other suppliers there appeared to be no urgency. Mr Mwedzi visited us on Thursday 24th and managed to provide us with a brand new boiler which he fitted on Saturday 26th November.
This was a first class job very well done and in extremely short order.
I would certainly recommend Mr Mwedzi as a reliable and excellent boiler engineer.

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Needed an unvented cylinder replacing, great quote and fitted very quickly. Even spent the time explaining how it all worked, which was much appreciated.

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Top class company. Will not go anywhere else for all future jobs.

I haven’t written a review for an tradesperson previously but I was so impressed with this company that I feel I have to share my experience. I was a bit nervous using a company I hadn’t previously used, or been recommended by friends but I am SO GLAD I did. From the first meeting with Tinaro, who was friendly, professional, polite, and knowledgeable I was very impressed. He was able to explain what would be done in clear detail, gave me a good price and sent confirmation of his quote straight away. The work was carried out within 1 week. The job was done to such a high standard, quickly and neatly with a final explanation of what had been done, a show around of every bit of work completed and a tidy up.
I had a new boiler fitted to a new location, with new flue location, old boiler removed, radiators fitted.
Tinaro is a credit to his company. I will not ever go elsewhere now for any heating or plumbing work. I can’t praise the company, and Tinaro, enough and would be delighted to share my experience with anyone needing a recommendation. Top class company.

October 29, 2022
Unprompted review
Rated 5 out of 5 stars

Central heating system

Tinaro came on Wednesday night and quoted me for a full combi installation knowing I had no heating he did not take advantage of the situation and gave a very competitive price, he organised all the parts and installed on Saturday with his workmate giving me hot water and came back Sunday and flushed my pipework and bled the system the job was left tidy with the old system took away HIGHLY RECOMMENDED,he even give a courtesy call 2 weeks later to see if everything was working OK and if I needed any assistance in understanding the timer or the system

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

New Boiler Installation

Excellent service from Tinaro and his team
Very neat and tidy
Full explanations given, took the time to explain and demonstrate how to use the Hive system
We found the service from coming out to do the initial survey to installation was faultless
We highly recommend

September 2, 2022
Unprompted review

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