Server Blink Reviews 350

We were hesitant to order first. However, I thought of giving it a shot. This order was for my research at the University. Tried to contact them. Chris Lee assisted with the order. Everything went smoothly. The shipment was also quick.

was not the unit thought I was getting and was more money then new for a refurb

Had a really good experience with thoughtfull customer service! I really appreciate Simon's support through all the process who solved all the questions immediately.

Chris was exceptionally helpful when ordering a specific hard drive for my application. I would use server blink again any time.

Very responsive when we needed something quickly. The package was shipped within a couple of hours of placing the order and Ben personally answered all my questions and walked my order through the shipping process.

What a great company to work with. Chris specifically was fanastic. Responsive, knew what he was talking about and really made a customer for life. Thanks!!

They listened to what I was asking and they knew exactly what I was looking for.

Starting with the not-so-good. I ordered four used HDDs from Serverblink at an attractive price. Three of the drives were DOA: one passed the SMART self-assessment, one failed self-assessment, and two were not even recognized by the BIOS -- a 75% failure rate! Clearly, there was a breakdown in QA or inventory handling somewhere. I reported my problem and was pleasantly surprised by the response. Simon was courteous and apologetic and pledged that he would take care of it. He did. After I provided photos, Simon took responsibility for problem and offered options. Unfortunately, the drives I ordered were no longer available in good condition. Simon offered a full refund or better drives at a slightly higher price. Ultimately, I elected to take the refund. Simon issued the refund quickly and turned an otherwise poor experience into a positive one. Things happen. What's important is how they are handled. I commend Serverblink and Simon for doing the right thing. They provided excellent customer support. Although this order did not work out, I'll definitely consider future purchases knowing that they take care of their customers.

Having many discussions with and questions answered by their customer service representative made my experience worry free. Not to mention the 30 day warranty! They also went out of their way to get me the product I wanted and needed. My product came quickly, was packaged well and best of all, it worked when installed.
Fantastic experience, thank you Silver Blink!

The representative Chris Lee did an excellent job in clarifying and also assisting me to submit the correct order.

Communication was excellent and product arrived quickly!

Chris is a very helpful and professional salesperson. He was friendly, attentive, and made the entire process smooth and pleasant

We found what we needed and placed the order, and it shipped out that same day. Not many companies can do that anymore.

Haven’t hooked up yet. Waiting for cable and modem install. But package arrives as stated. Beautiful packaging job. And router looks great/impressive! Excited to get it all hooked up.

Still haven't received product. It's taking forever to get it. Have to email support for tracking number and to see if it har been shipped yet.

I placed and order online and needed expedited shipping. Serverblink accommodated my needs and had my order to me the next day. Their customer service rep Simon Kent was a pleasure to deal with! I would highly recommend Serverblink and will continue to use them in the future.

The service provided by Chris Lee was superb. He was prompt to reply to all my email queries and concerns. I would recommend server blink to everyone.

Just bought a power supply for our print shop computer... chris was excellent... will buy again when needed... artie, americas printer

I was led to believe that a part would ship from WA when the truth was it shipped from NH (far away other coast). I chose shipping method based on what I was told and as a result, did not get the part in a timely manner.