i buy server from them. 7 days no reply i open 3 ticket to support to sale to techn no respond i cal, them on us line always no respond u leave a message after the tone no reply i call them on Netherl... See more
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See what reviewers are saying
I have been buying Server since 2012, i have never see a good provider like Serverion, they are friendly, dedicated, cheaper, good services, always solved issues with little time... more especially,... See more
We ordered our first system via Serverion within a very short time and took it online. Service & support are very friendly and helpful. After a successful test phase, we will definitely book further... See more
Desmond from Serverion guided us through the process of setting up our colocation and greatly helped us in settling on a final serup. The placement went smoothly and when we need to expand our infrast... See more
Company details
Information provided by various external sources
Serverion is a web and server hosting provider located in the Netherlands founded in 2015. We are a full service hosting provider specialized in Linux hosting
Contact info
Krammer 8, 3232HE, Brielle, Netherlands
- +31851308333
- info@serverion.com
- serverion.com
3.9
Great
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trustable Service Provider
Providing very good services for customers.
Support reply also very convenient.
Services helpful.
November 4, 2022
So many hacking attempts from their…
So many hacking attempts from their servers, they are definitely a spamhaus / hacker-friendly host. Many attempts to login since April - not a few random compromised IPs, from whole IP ranges they own, which suggests they are fine with it.
Mostly in my case the Dutch wing of Serverion, but maybe cos I geoblock anywhere else from trying to login.
Server admins - block ALL their IPs - here's a handy list- goto: ipinfo DOT io and search for Serverion and their AS numbers which are AS399471 and AS213035 (they don't allow links here) - they are a host anyway, why would anyone need to access your site from a server provider?
October 10, 2022
Unprompted review
Really bad service and bad support.
Really bad service and bad support.
They have ruined my VPS making it so laggy and slowly and even they have lost all my data that I have stored in my VPS. Not recommended.
October 3, 2022
Reply from Serverion.com
Edson,
Too bad to hear! We haven't lost any data, we acquired a company and received your service as the way it is now. We offered you to migrate your 5 euro VPS to another node and upgrade it with more cores and more memory but haven't got an answer yet.
If you like to cancel services, let us know. We can't actually refund you because you haven't paid us anything yet. If you like the free upgrade, just shoot us a ticket and we are happy to do so.
Best regards,
Serverion Support.
How will you closed my ticket without…
How will you closed my ticket without resolve the issues on it. That’s extremely bad.
September 30, 2022
The services are very good.
September 14, 2022
I am CONSTANTLY being bombared with…
I am CONSTANTLY being bombared with spam and hacking attempts from this companies network. Serverion has clients spamming on a daily basis and do little to nothing to stop it and servers being used to scan and launch brute force password attacks. I can not only say I do not recommend this company but if you are a client or an internet provider you may just want to ban all of their subnets now because NOTHING reputable comes out of their network.
In prior posts here I see they claim they take action against this type of abuse. That is a lie because I should not then be reporting the same spammer day after day after day and the same IP address attempting hacking of servers. From 7/27/22 - 8/4/22 the very same client spammed non stop 24 hours a day. Anyone saying they care or even attempt to cease the illegal activities is a downright liar.
September 12, 2022
Unprompted review
SATISFACTORY
September 5, 2022
Yet another annoying Spam source
Yet another annoying Spam source, ISP seems to be ignoring messages now - Avoid
August 11, 2022
Unprompted review
Serverion, The best provider to me
I have been buying Server since 2012, i have never see a good provider like Serverion, they are friendly, dedicated, cheaper, good services, always solved issues with little time...
more especially, I love Desmond to respond to my tickets, he is always on point.
Thanks to all Serverion teams
August 10, 2022
Most of the time I get a fast
Most of the time I get a fast, professional solution for all of the issues that appear with the websites. Thanks to Desmond.
July 28, 2022
Fraud
fraud
I bought Oman VPS but they sent UAE VPS!!
*edit:
and you're replying is a lie. you have not sent me any message about Oman VPS.
you closed my tickets without an answer.
shame on you.
July 16, 2022
Reply from Serverion.com
Hi,
As we have send you a message that our Oman IP’s are out of stock and the VPS Nodes are full, we offered you a Dubai IP and VPS with 1 month free of use or we offered you to cancel the order and refund your money. As we didn’t receive any choice we delivered the Dubai VPS and again asked if you are satisfied or if you prefer a refund.
Please let us know what you wish and we make it happen. Our apologies for the inconvenience, the Oman VPS was removed from the website until new resources are available on that location.
Best regards,
Serverion
--- Update:
The request was send by email, not by ticket. You opened 2 tickets and both tickets are answered by us. For this moment, we still don't have an answer, do you wish to keep your Dubai IP/VPS or do you wish to cancel? There is no fraud involved otherwise we wouldn't a refund in the first place.
Spam source
Spam source. There are bigger companies with more clients, yet 99.9% of all my spam is from a Serverion IP. Spamcop reports does not help.
On mail servers I manage, the best choice I made was perm banning all their net blocks to stop constant brute force attacks and spam.
Any legitimate user best avoid them or may be caught up in cross fire by admins blocking Serverion traffic.
July 15, 2022
Unprompted review
I add 10$ funds for vps but when I want…
I add 10$ funds for vps but when I want to order it I found it for year not for month with 120$
June 13, 2022
Reply from Serverion.com
Hi,
It is clearly mentioned on the website, the smallest VPS is charged per year.
You could have create a ticket to ask for monthly payment or you can ask for a refund, we are happy to refund it.
As we don't receive any email or ticket, we cannot help you as we cannot take Trustpilot as support system.
You have the login details of our portal, just let us know what you want and we are happy to help you with that.
Regards,
Serverion
I am impressed with your company…
I am impressed with your company service and my VPS is working very perfectly
May 20, 2022
The best spam hoster of the net. Don't look any further
Great place for hosting your spam. They don't act on abuse report so you're free to spam the internet. And when their ranges are blocked by the real professional ISP's they buy new ones. And your ready again to go.
Use their discount code "welovetospam2022" for 4 months of free spam hosting.
@reaction of Serverion : in the last 24 hours I've submitted 21 spamcop reports to your info@ and abuse@.
The spamming range is currently from 107.182.128.x ... but that's something you know if I look at the campaign running the last weeks from your network.
@Serverion.com update : no you didn't take it down... first submitted spamcop report : Submitted: Fri Mar 11 00:14:52 2022 GMT
Last spamcop report today : Submitted: Fri Mar 11 12:55:17 2022 GMT :
That's 12 hours later. Not immediately.
March 11, 2022
Unprompted review
Reply from Serverion.com
Hi,
Too bad to hear you receive spam from our network. As our company policy doesn't allow spam of any kind we are happy to be informed which IP is involved in this matter so we can take it down immediately.
We have searched for 'Auke' and 'Vries' in our Abuse database but we are unable to locate any abuse report from you.
If you let us know the IP, we take down the IP address.
Update:
As we just received the IP from you, this customer, not even a direct end customer was taken down on the first abuse mail already.
Last Update2:
As we have an active abuse department working office hours GMT+1 and all abuse is manually managed and handled, it might take some time when you submit an abuse request at the middle of the night. Officially we have 72 hours to react on spam abuse but as this was solved in 12 hours, it seems rather a good response time. As soon as the report was handled, IP’s were taken down as previously noted.
With this message, we are closing this discussion on what you think the response time on an abuse complaint should be in your opinion.
Point is made and clear all abuse complaints are followed up, with or without a review. Trustpilot is not really the platform for these discussions about basic and public information. We will send this to Trustpilot as well as Trustpilot is a platform for reviewing services, not for non-customers who like to open a discussion on response times on abuse complaints.
Again, have a great weekend,
Serverion
Gave me a good deal on R1Soft licences…
Gave me a good deal on R1Soft licences that made my transfer from my current provider a much easier decision.
March 9, 2022
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