Serverwala Cloud Data Center Pvt. Ltd Reviews 56

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Totally Scam, Just Order VPS and still no progress (until now). Also they will email you with some KYC to collect data, DONT BUY

Rated 1 out of 5 stars

SCAMMERS This is a "company" dedicated to scamming clients. They tell you that the server has shut down and that it has broken or malfunctioned, which is obviously a complete lie—they turn it off o... See more

Company replied

Rated 5 out of 5 stars

Serverwala provides reliable servers and their team is great. They are always available for any issue we face and they diligently work with our team to find a feasible solution quickly. Their prices a... See more

Company replied

Rated 4 out of 5 stars

A good provider, but sometimes there are problems with IP addresses, for example, when creating a server, none of them may work. But tech support works pretty fast and fixes the situation. It is conve... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

Since 2015 Serverwala, an award-winning and trustworthy web hosting company that now onwards converted into a data center has been providing reliable, highly scalable, and various types of web hosting solutions (VPS Server, Dedicated Server, Reseller Hosting, Cluster Server, and a Collocation server) for a single user to organizations for hosting businesses of all sizes. We are proud to be the best for serving peerless and Multi-Carrier Route Optimized Network and 24*7 excellent support. We ensure instant deployment, fully integrated e-commerce site maintenance, Exceptional performance, and proactive monitoring services. That's why Our affordable and cheap web hosting packages are ideal for developing or starting your web hosting business.


Contact info

3.6

Average

TrustScore 3.5 out of 5

56 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Totally Scam

Totally Scam, Just Order VPS and still no progress (until now).

Also they will email you with some KYC to collect data, DONT BUY

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

ServerWala is great

We have been using Serverwala (São Paulo VPS) and are very satisfied with the quality of their support. The team is always available, responds quickly, and resolves any issues in no time. It’s a pleasure to work with a provider that offers such reliable and responsive customer service.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

serverwala server service is excellent

March 29, 2025
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for reaching out and providing us with valuable feedback. We are very grateful for the customers like you and hope you stick with us for years, Thank you again !!

Rated 5 out of 5 stars

Reliable service, great team

Serverwala provides reliable servers and their team is great. They are always available for any issue we face and they diligently work with our team to find a feasible solution quickly. Their prices are great, and their service satisfy our infrastructure requirements. A star team for sure.

March 1, 2025
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for reaching out and providing us with valuable feedback. We are very grateful for the customers like you and hope you stick with us for years, Thank you again !!

Rated 5 out of 5 stars

Fast Delivery& 24*7 support

Fast Delivery& 24*7 support
very supportive team without any extra charges

March 28, 2025
Unprompted review
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Reply from Serverwala Cloud Data Center Pvt. Ltd

Customer Satisfaction is the goal of our Company, and we are delighted to know that you are satisfied with our services, , we are determined to keep delivering excellent services to amazing customers like you, your review just made our day.

Thank you, sir, for your kind words, we look forward to working with you always in the future.

Thank you so much Once again!!

Rated 5 out of 5 stars

Server Wala provides trustable service…

Server Wala provides trustable service to their clients. Still, now I never faced any downtime and other servr . Their customer team provides a amazing solution. Uptime and speed are very good with Server Wala.

March 28, 2025
Unprompted review
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Reply from Serverwala Cloud Data Center Pvt. Ltd

Customer Satisfaction is the goal of our Company, and we are delighted to know that you are satisfied with our services, , we are determined to keep delivering excellent services to amazing customers like you, your review just made our day.

Thank you, sir, for your kind words, we look forward to working with you always in the future.

Thank you so much Once again!!

Rated 5 out of 5 stars

Very good service and quick process

Very good service and quick process, and even month is very reasonable.
Overall very good experience

March 26, 2025
Unprompted review
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Reply from Serverwala Cloud Data Center Pvt. Ltd

Hello Sir,
Thank you for your kind words!

It warms our hearts to hear such amazing feedback!”

Your feedback motivates us to keep up the great work.

Thanks for choosing us!"

Rated 1 out of 5 stars

Not recomend them

Not recomend them! The customer service is very low quality.
Long-solving issues.
They can suspend your server for unpayment EVEN IF YOU HAVE MONEY ON YOUR account.

February 21, 2025
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for your feedback,

I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.

But i would like to get to know the details to check in depth for your issue,
This generally does not happens as we have many other clients,

I apologize again for any inconvenience this caused you.

Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

Thank you for bringing this to our attention!

Rated 1 out of 5 stars

Scammers

Scammers. Lots of deception:
- when asked why there are such bad reviews, they say that competitors do it
- lie about deadlines - promise that everything will be ready soon, but in fact they do nothing
- do not return money

January 9, 2025
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for your feedback,

I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.

But i would like to get to know the details to check in depth for your issue,
This generally does not happens as we have many other clients,

I apologize again for any inconvenience this caused you.

Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

Thank you for bringing this to our attention!

Rated 5 out of 5 stars

Server wala is good in support and they…

Server wala is good in support and they never say no to any client requirement related to technical support and specially Akshay sir

September 19, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Hello Sir,
Thank you for your kind words!

It warms our hearts to hear such amazing feedback!”

Your feedback motivates us to keep up the great work.

Thanks for choosing us!"

Rated 5 out of 5 stars

It's very good product and service

It's very good product and service

February 1, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for reaching out and providing us with valuable feedback.
We are very grateful for the customers like you and hope you stick with us for years,

Thank you again !!

Rated 5 out of 5 stars

Good servers happy client for 1 year

July 20, 2023
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Hello Sir,
Thank you so much for your kind words!

We’re delighted to hear that our services have met your needs and that you’re happy with the performance.

We appreciate your loyalty and look forward to serving you for many more years!"

Thank you!!

Rated 4 out of 5 stars

The team is very reactive despite the…

The team is very reactive despite the problems we had at the beginning. They have good materials and are always to help

July 17, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Hello
Thank you for the fantastic review!

Our team is always here to help, and we’re committed to maintaining the high standards you’ve come to expect.
Thanks for choosing us!"

Thanks again!!

Rated 1 out of 5 stars

Terrible experience

Terrible experience. We purchased a product which was not delivered for a month so we asked a refund which they agreed and their sales person Akshay agreed to that and asked for billing information but after that they completed ignored everything and not replying to any email.

Before the sale was made they called everyday twice or thrice and when it was time to deliver server and IPs, they could not do that and started ignoring emails and skype messages.

Company could not deliver server for the location where they are located and that tells a lot about inventory on top of it could not fulfill what they promised and that tells a lot about the company values.

Unfortunately there is no option to provide negative ratings.

May 1, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for your feedback,

I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.

But i would like to get to know the details to check in depth for your issue,
This generally does not happens as we have many other clients,

I apologize again for any inconvenience this caused you.

Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

Thank you for bringing this to our attention!

Rated 5 out of 5 stars

Very good service provider...

May 1, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for your wonderful review!
We’re thrilled to hear that you’re satisfied with our customer support. Your recommendation means a lot to us. We look forward to continuing to provide you with exceptional service!"

Rated 5 out of 5 stars

VPS server support

We are using VPS service from serverwala from 2 years , its quite awesome. I sure want to mention Jyoti who took all the responsibilities like from sales to support.

Thank you for the good service.

June 20, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for reaching out and providing us with valuable feedback.
We are very grateful for the customers like you and hope you stick with us for years,

Thank you again !!

Rated 4 out of 5 stars

"Top-Notch Support: ServerWala Delivers Excellence"

The post-sale support provided by ServerWala is superb. Their professional, proactive crew helped right away and in a nice manner. They go way beyond to provide excellent service and are available 24/7. They are a great option for dependable IT solutions due to their extensive product expertise and customized solutions. Because of ServerWala's exceptional assistance and service, I heartily recommend them.

June 6, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Hello Sir,
Thank you for your kind words!

It warms our hearts to hear such amazing feedback!”

Your feedback motivates us to keep up the great work.

Thanks for choosing us!"

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS

This is a "company" dedicated to scamming clients. They tell you that the server has shut down and that it has broken or malfunctioned, which is obviously a complete lie—they turn it off on purpose. They demonstrate a complete lack of professionalism, responding every two weeks with excuses. When you ask to recover all your data, they tell you to pay an absurd amount of money. Without a doubt, please do not use their services. Moreover, several other people have been complaining about their scams and poor service since last year.

May 5, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for your feedback,

I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.

But i request you to let us know your exact issue in depth so we can check your issue further.

Thank you!!

Rated 1 out of 5 stars

Possible scam and lack of professionalism

I share my experience with you, a couple of months ago I made a sponsorship with said company for a gaming community project with quite a few members, they were interested and we made the contract "for obvious reasons it was not free because they were going to have relevance and possible new customers"

Two weeks ago the server went down for no reason, from that day on I entered a ticket and wrote every day what was happening and they only told me "please wait"

Today they finally answered me, after I searched for them again myself and what they tell me is that the server hardware failed and that now I must pay to recover the information

His comment was that they are not responsible for the hardware, the first company I have seen that does something like that, because it is what they sell, I mean they are not responsible for what they sell.
And also charging to recover my own information, that is where a possible fraud leads, they give you a server for a while, use it, then "something happens" and to recover the information you must pay

I understand if it was due to something that a customer did or a customer recovered a bakcup for example, but by mistake of their own products

Now, I have all of this mentioned backed up by emails and with evidence, in case anyone wants to demonstrate what I have mentioned, I am happy to share it.

I hope it doesn't happen again with any person, because in the end two months of programming and data that I had on that server are lost and I can do it again, but the experience and lack of professionalism I hope it doesn't happen to anyone again.

May 22, 2024
Unprompted review
Serverwala Cloud Data Center Pvt. Ltd logo

Reply from Serverwala Cloud Data Center Pvt. Ltd

Thank you for your feedback,

I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.

But after checking the issue in depth we come to know that
we didn't see any promotional or branding activities running from your side under Sponsorship project as generally if any service provider provide any product or services free of cost(under sponsor ship agreement ) then it is defined that using these product and services the user of this services perform promotional and branding activities which includes list of services offered by the service provider. This will indirectly helps to increase the website traffic and number of incoming inquiries which seems missing in this whole project.
But as a result we did not got any leads generated nor got any benefit of this sponsorship

And regarding data ,datacenter is also taking charges from us,thats the only reason we have updated you regarding the cost,

And we always recommend clients to take the backup service as well
to avoid these situations,

I apologize again for any inconvenience this caused you.

Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

Thank you for bringing this to our attention,

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