ServevastDirect.co.uk Reviews 

Great service
Unfortunately my order was not in stock however the customer service contacted me and explained the situation. as soon as the items is available, I had an email from them and received the goods with in 2 days. Thank you.

Great customer service..ordered a base for a smeg kettle which was on back order..communication was great was kept informed and delivery was prompt when informed item had been despatched..item was well packaged..can definitely recommend this company.

Goods delivered on time and well packaged to avoid any chance of damage.

The price and being kept informed on the arrival of my order good selection of spare parts for my smeg dishwasher great.

Great service from the team. I ordered online and had continuous updates.

Great range of items available and competitive prices for spare parts for my Smeg oven.

Easy to use website, the product I ordered was on a back order and had good communication from the company.

Items arrived in the time frame promised, great service, highly recommended

Excellent service. Part arrived within 2 days as advertised.

Really good service from start to finish. Made sure the part for my appliance was the right one. Swift delivery and fitted perfectly many thanks

A great range of spare parts for Smeg products with plenty of information available including availability of required parts.

They responded to my emails immediately.They really helped me to find correct oven seal even sent a link.I tracked my order via e-mail. It arrived in 2 days.great job.👏🏻

I've used Servevast for many years.
Always efficient and keep you advise of order status.
Website is extremely helpful and easy to use.
They've always provided original genuine SMEG parts.
Also very helpful if you need to phone them.
Thoroughly recommend them.

We purchased a SMEG cooker recently from our local stockist.

SMEG seemed to think that you didn't need more than one shelf in the oven. So I began looking online at where we could purchase an additional shelf and immediately I saw this place. The price was very good and we decided to get the twin pack of the shelves. Their website showed that they are stockist of genuine SMEG parts, accessories, and I can confirm that they are indeed this, as they had the SMEG labels/sticker on the packaging when we received the order.

When we ordered it, it was not in stock, but we were kept fully informed that it was on back order from Italy (were SMEG are based) and a time estimate of when we could expect it to be delivered. We got another email to inform us that it had been dispatched out to us and the tracking details for the carrier. Absolutely fantastic communications, and it's a shame that other places online are not as good in this respect!

I would not hesitate in returning again when we were in the market for other spares, accessories in the future.

Prompt and professional management of the need for replacement of item damaged during shipping. Handled by a real live person (!) who was friendly, efficient and fair. Highly recommend product and service.

The team are really helpful and can supply all parts to keep our old Smeg fridge running and running. It is so important that we repair things rather than dumping and replacing them.
THANK YOU SERVEVASTDIRECT

The goods were so well packed, perfect assembly

The items came quickly & were well packaged. Highly recommended

Responding time was very good I told them I needed a parts but don't know what's it called they send me diagram of dish washer which help me to know what part I am supposed to order they were replying to my inquiries very quickly as well over all very good experience with this company will come back to them in future

My coffee machine decided that it no longer wanted to steam milk so I contacted Smeg customer support via email. The response from Matt was quick, friendly and professional. I dropped my machine at the repair centre in Cannock as I was driving past on my way to work.

As I arrived I met two incredibly friendly and of course professional technicians, Paul and Clint. They explained to me what was likely the issue and that they would get the machine up and running as quickly as they could.

No more than a few hours later I received an email to let me know my coffee machine was fixed and ready for collection. Paul and Clint had noticed that the selector buttons on my machine had faded. (To me this is simply wear and tear) Paul and Clint also changed these buttons to good as new which I did not expect although I am very pleased.

Smeg appliances may be a little expensive but for customer service like this it’s worth every penny👍