After my smeg chopper lid broke I found these guys online. As a web designer, I was a little scared to buy as their website is not much to look at but was reassured by the trustpilot reviews. I’m happ... See more
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Review summary
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Company details
Written by the company
Official UK Spares & Accessories Retailer for Smeg
Contact info
3 Chase House, Park Plaza, WS12 2DD, Cannock, United Kingdom
- 0330 094 7773
- sales@servevastdirect.co.uk
- servevastdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very helpful and prompt.
Great company
Great company. Sourced a hard to get part for my fridge freezer. I was kept fully up to date with my orders progress and delivery. No hesitation in using again.
Helpful staff
Helpful staff, correct product arrived on time and in perfect condition. Still not sure why original didn’t last 2 years and wasn’t covered under warranty.

Reply from ServevastDirect.co.uk
Good honest supplier.
Item was out of stock and had to be ordered from Italy. I was informed and given a choice to wait or get refunded. I chose to wait and sure enough I received my part as promised.

Reply from ServevastDirect.co.uk
New SMEG range oven arrived with…
New SMEG range oven arrived with missing main oven rack. Contacted SMEG who were great. Replacement arrived in two days. Great service.

Reply from ServevastDirect.co.uk
Helpful advice and recommendations
Helpful telephone advice and recommendations as product not listed

Reply from ServevastDirect.co.uk
Our smeg espresso machine had been…
Our smeg espresso machine had been leaking for a while and I was about to bin it and replace. However a quick scan of youtube, purchase of a new gasket and a 10 minute easy fix and we are good to go!!!
Gasket was easy to find and order with quick delivery.
Highly recommended.

Reply from ServevastDirect.co.uk
Great service and good communication
Great service and good communication
Highly recommended

Reply from ServevastDirect.co.uk
Great website
Great website, great communication and a great product - definitely recommend

Reply from ServevastDirect.co.uk
I contacted the Smeg team via their…
I contacted the Smeg team via their Youtube page and they confirmed that the part I needed (Hob Knob) via this website was correct.
SmegSpares dispatched and delivered my item within two days. Tysm 😊☺️

Reply from ServevastDirect.co.uk
Easy to use website and fast and…
Easy to use website and fast and efficient delivery and great customer service.

Reply from ServevastDirect.co.uk
Great service
Great service kept informed about delivery, good product fair price what more can you ask for ⭐️

Reply from ServevastDirect.co.uk
Very friendly and helpful service
Very friendly and helpful service. Tried Smeg Spain as I live in Mallorca but found them as useful as a chocolate tea pot.
Smeg UK has renewed my faith in the company.

Reply from ServevastDirect.co.uk
Great company and easy to order
Ordered a seal for my old Smeg range cooker and wanted to source an original part and found Servevast Direct. A smooth process and even though I had to wait while they ordered the part directly from Smeg I was so glad to receive it. Fitting was easy and the oven working well.

Reply from ServevastDirect.co.uk
Amazing Company !!
I have a SMEG Range Cooker. I needed some spares and Servevast were amazing!! Very helpful in finding the correct parts. Very good communication. Very fast delivery. Will never use anyone else. Thank You.

Reply from ServevastDirect.co.uk
Great service
I asked for advice via the “contact us” section of website. The reply was quick and very helpful. I have now received and fitted the spare front panel to my dishwasher and am very happy with the result. Great service and good communication. Thank you Smeg

Reply from ServevastDirect.co.uk

Reply from ServevastDirect.co.uk
Finding a group head gasket replacement
Finding a group head gasket replacement for my Smeg espresso machine was not easy but Servevast made it simple with attached diagram clearly showing where and how it fits (and importantly which way up it goes). Prices are competitive and they notified me when parts were being imported from Italy , and they delivered when promised. I've ordered more parts as so pleased with my previous order.
Miss sold an item that I was assured…
Miss sold an item that I was assured was the original item for my product. Was charged £90 and told it was coming from Italy. When it arrived it wasn't what I'd been promised and was a much cheaper part. When I phoned to complain was dealt by a very rude person who laughed when I explained my predicament then put the phone down on me!!!
Very good
Order for replacement smeg hob parts went smoothly. Other providers did not have the specific parts so I am happy with the order. The parts needed to be backordered but came within the timeframe and communication was clear and upfront.
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