Service.com.au Reviews 228

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the ease of finding suitable professionals. Many highlight the rapid responses from suppliers and the helpfulness of the staff, who are often described as personable and not pushy. People appreciate the platform's user-friendly experience, making it simple to post jobs and receive competitive quotes, often leading to quick job completion at reasonable prices. However, some customers also noted issues with the relevance of leads provided, particularly for businesses seeking specific types of work, leading to wasted time and costs. A few other people also felt that the vetting process for tradespeople was not always sufficient, with some instances of unsatisfactory job completion.

What people talk about most

Service

Consumers generally find the service to be positive, highlighting its efficiency and ease of use. Many... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Response time

Reviewers mention positive feedback about response times. Customers were amazed by the rapid responses from... See more

User experience

Customers consistently report positive experiences with the user experience. Many found the platform easy to... See more

Price

Users describe positive interactions with price, often finding good value and cost-effective solutions. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Process was straight forward to submit my requests, got several follow up contacts within a day or two. Service kept me informed fairly well. Ended choosing one and process from there was simple.... See more

Company replied

Rated 5 out of 5 stars

Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... See more

Company replied

Rated 5 out of 5 stars

I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... See more

Company replied

Rated 5 out of 5 stars

Zac from Zac Painting Group we engaged to do some painting at our warehouse and offices. Zac is also a handyman and did some extra work beyond painting which we detailed prior to engaging him. We wer... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very easy to use the service

Very easy to use the service.
Just tell what you want or need here, you will get all services you need.
Great helpers are here saving you money.

July 17, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Sa Nay,
Thank you for your kind words! We're so glad to hear you found the platform easy to use and helpful in finding the services you needed.

Our goal is to make the process as smooth and cost-effective as possible, and it's great to know that the tradies you connected with made a positive difference.

We appreciate you taking the time to share your experience and look forward to helping you again in the future!

Best regards,
The Service.com.au Team

Rated 5 out of 5 stars

Too easy

Too easy. It just happens

June 23, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Rick,
Thanks for the great feedback! We’re so glad to hear that your experience was simple and effortless — that’s exactly what we aim for. Making the process smooth and stress-free for our users is what Service.com.au is all about.

We appreciate you taking the time to share your experience and hope we can help again whenever you need something done — quickly and easily!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Electricians

I was really surprised that companies replied to my enquiry so fast. There was a lot of choice too. I will use this Service again in the future. Thank you.

June 16, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Gail,
Thank you so much for your lovely review! We’re so pleased to hear that you were pleasantly surprised by the quick responses and the number of options available to you. That’s exactly the kind of experience we strive to provide — fast, reliable, and full of choice.

We’re thrilled to know you’ll be using Service.com.au again in the future, and we’ll be here whenever you need help finding the right professional for your next project.

Thanks again for your kind words!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

quick response and effieciennt

quick response and effiecient

June 24, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Kathy,
Thank you for your feedback! We’re so glad to hear that you experienced quick and efficient service — that’s exactly what we aim to deliver.

We really appreciate you taking the time to share your experience and hope to assist you again whenever you need reliable support for your next project.

Warm regards,
The Service.com.au Team

Rated 3 out of 5 stars

Good except couldn’t take down job…

Good except couldn’t take down job easily when accepted.

June 26, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Raylene,
Thank you for taking the time to share your feedback. We're really glad to hear that your overall experience with Service.com.au was positive, but we're sorry to learn that removing your job listing wasn’t as straightforward as it should have been.

We’re always looking for ways to improve our platform, so your comment is very helpful. If you're ever in a similar situation again or need assistance with anything on the site, please don’t hesitate to reach out to our team at 1300 523 787 — we’re always happy to help.

Thanks again for using Service.com.au, and we hope to assist you again in the future with an even smoother experience.

Warm regards,
The Service.com.au Team

Rated 4 out of 5 stars

Easy to use

Easy to use. Prompt responses

July 11, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Kerry,
Thank you so much for your feedback! We’re so pleased to hear that you found the platform easy to use and received prompt responses. Creating a simple and efficient experience for our users is exactly what we aim for, so it’s great to know we hit the mark.

We really appreciate you taking the time to share your experience, and we hope to assist you again in the future with any upcoming projects.

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Great platform!!!

Great platform!!!
Great service!!!

June 11, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Toshi,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Service.com.au. It means a lot to know our platform was able to meet your expectations and provide the support you needed.

We’re always here if you need help with another project in the future — thanks again for being part of the Service.com.au community!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Traders are great

Traders are great! Ben did the jobs perfectly and efficient! Service.com.au provides a good connection for the tradies to offer a prompt work platform for us, thanks all of you!

June 17, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Leo,
Thank you so much for your fantastic feedback! We’re so pleased to hear that Ben completed the jobs perfectly and efficiently — and that you had such a positive experience with the tradespeople you connected with through our platform.

It’s wonderful to know that Service.com.au helped provide a prompt and reliable connection, making the whole process easier for you. We truly appreciate your kind words and support, and we’re here whenever you need help with your next project.

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

did an excellent job lopping my two…

did an excellent job lopping my two lillypilly worked, very hard, cleaned up after the job took all the rubbish away. I would use them for my next job.

June 13, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Susan,
Thank you so much for your kind review! We’re thrilled to hear that you had such a positive experience — from the hard work and professionalism to the thorough clean-up and removal of all the rubbish. That’s exactly the level of service we love to see from the businesses on our platform.

It’s great to know that your lilly pilly trees were well taken care of and that you’d be happy to use the same team again for your next job. We truly appreciate your feedback and look forward to helping you again when the time comes!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Well done

The Feedback and follow up is really quick. Friendly people on the line! Well done!

July 7, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Annemarie,
Thank you so much for your lovely feedback! We’re so pleased to hear that you’ve had a positive experience with our team and that our follow-up and support have been quick and friendly. Providing a responsive and welcoming service is something we genuinely take pride in, so your words mean a lot.

We’re grateful you took the time to share your experience, and we’re always here to help whenever you need us next. Thanks again for being part of the Service.com.au community!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Service.com is the one stop shop for all your maintenance needs!

Being new to the city and having no idea who to call, Service.com answered my prayers with one click!
It is so easy to use and felt like ‘a one stop shop for all your maintenance needs’! And the response time was so quick!
Thanks for providing a great service and using reliable trades.

June 26, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Tammi,
Thank you so much for your wonderful review! We’re so happy to hear that Service.com.au was able to support you, especially as someone new to the city. It’s fantastic to know that the platform made it easy to find reliable help quickly — that’s exactly what we aim to provide: a simple, trusted, one-stop shop for all your maintenance needs.

We truly appreciate your kind words and are thrilled that the fast response times and dependable trades made a difference for you. If there's anything you ever need in the future, we’ll be right here to help again!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Quick and done to specifications

Quickly had someone contact me about the job and it was completed the following day, coming in at the price of the quote. Would definitely use again!

June 4, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Stacey,
Thank you so much for your feedback! We’re delighted to hear that you had such a smooth experience — from receiving a quick response to having the job completed the very next day, and all within the quoted price. That’s exactly the kind of efficiency and reliability we aim to deliver.

We’re so pleased that you’d consider using Service.com.au again, and we’d be more than happy to help with any future projects you have in mind. Thanks again for your kind words!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Good workers and prompt replies.

The website was easy to use and the handyman who volunteered for the job was friendly, co-operative about times and extremely competent.

June 17, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Jean,
Thank you so much for your lovely feedback! We’re delighted to hear that you found the website easy to use and were connected with a friendly and competent handyman who was flexible and responsive to your needs. That’s exactly the kind of experience we aim to provide — simple, stress-free, and backed by quality service providers.

We really appreciate you taking the time to share your experience and hope to assist you again whenever you need help with another task or project.

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Easy

Simple way to receive interested workman response

June 3, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Gay,
Thank you for your feedback! We’re so glad to hear that you found Service.com.au easy to use and that the process made it simple to connect with interested professionals. That’s exactly what we aim for — a smooth, hassle-free experience that saves you time and gets the job done.

We appreciate you taking the time to share your experience and hope to assist you again in the future whenever you need reliable support.

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

It was easy to post the job

It was easy to post the job, and I received calls within 10 minutes! I recommend Service for being practical and having good companies.

June 17, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi there,
Thank you for your great feedback! We’re so pleased to hear that posting your job was easy and that you started receiving calls within just 10 minutes — that’s exactly the kind of efficiency we aim to provide.

It’s fantastic to know you found the platform practical and were connected with quality companies. We really appreciate your recommendation and are glad we could help make the process smooth and stress-free for you.

Thanks again for using Service.com.au — we’ll be here whenever you need us next!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Tiling job

Tiling job
Prompt response to request,
Prompt response to appointment and quote and start and completion of job.
Job well done thank you

June 5, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Nikki,
Thank you so much for your lovely review! We’re thrilled to hear that everything from the initial request to the completion of your tiling job was handled promptly and professionally.

It’s always great to know when a project runs smoothly from start to finish, and we’re so glad we could help connect you with the right professional to get the job done well. Your feedback means a lot, and we really appreciate you taking the time to share your experience.

Thanks again for choosing Service.com.au — we’re here whenever you need us next!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Perfect service pleasure to deal with

Perfect service, happy with the extensive investigation & solution. Highly recommended and also happy it’s a local tradesman.

June 16, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Dallas,
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience and that the service you received was thorough, professional, and resolved your issue effectively.

It’s especially great to know that you were connected with a local tradesperson — we love supporting local businesses and helping customers find reliable professionals in their area. Your recommendation means a lot to us, and we’re so glad we could make the process smooth and stress-free for you.

Thanks again for choosing Service.com.au — we’re here anytime you need us!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Amazing Company

I logged my request for a cleaner with Service.com.au and within an hour a company rang me for an appointment for a quote. I ended up going with this company but I had numerous responses to my request. I will definitely use Service.com.au again in the future.

May 12, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Teresa,
Thank you for your lovely review! We’re so glad to hear that you had such a positive experience using Service.com.au. It’s great to know that you received multiple responses so quickly and were able to connect with a company that suited your needs — exactly the kind of fast and reliable experience we aim to provide.

We truly appreciate you choosing us to help with your cleaning request, and it’s wonderful to hear you’d use our platform again in the future. We’ll be here whenever you need support for your next project!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

It was easy to follow and they listened…

It was easy to follow and they listened to the requirements.

May 14, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Leanne,
Thank you for your kind feedback! We’re so glad to hear that you found the process easy to follow and that the professionals you connected with listened closely to your requirements. That’s exactly the experience we aim to deliver — simple, supportive, and tailored to your needs.

We truly appreciate you using Service.com.au and hope to assist you again whenever you have another project in mind!

Warm regards,
The Service.com.au Team

Rated 5 out of 5 stars

Excellent wall painting

Excellent, fast and reliable

May 31, 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Mireia,
Thank you so much for your feedback! We’re delighted to hear that you found the service excellent, fast, and reliable — that’s exactly what we aim to provide to every customer who uses our platform.

It’s always great to know that we could make the process smooth and efficient for you. We appreciate your support and look forward to helping again with any future projects!

Warm regards,
The Service.com.au Team

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