Process was straight forward to submit my requests, got several follow up contacts within a day or two. Service kept me informed fairly well. Ended choosing one and process from there was simple.... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... See more
Company replied
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... See more
Company replied
Zac from Zac Painting Group we engaged to do some painting at our warehouse and offices. Zac is also a handyman and did some extra work beyond painting which we detailed prior to engaging him. We wer... See more
Company replied
4.6
Excellent
228 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Service.com.au
Hi Kenneth,
Thank you for your kind words! We're delighted to hear that you found the communication process easy and that Elliott took great care of you. Providing excellent support and ensuring a smooth experience is what we aim for.
If there's anything else we can assist you with, please don’t hesitate to reach out. We look forward to helping you with your future projects!
Fantastic prompt service
Mike's mobile auto electrical provided a great service whilst we were stranded on a side road outskirts of Port Elliot. Mike's prompt diagnosis, order spare part and replacement was done in a timely manner, a genuine good guy I would highly recommended.
November 14, 2024
Unprompted review
Reply from Service.com.au
Hi Jenny,
Thank you for sharing your experience with Mike's Mobile Auto Electrical! It’s heartening to hear how Mike provided prompt and efficient assistance during a challenging situation. Being stranded can be stressful, but it sounds like Mike's expertise and professionalism made all the difference.
We’re so pleased to know you had a positive outcome and appreciate your recommendation. If you ever need assistance again, we hope Service.com.au can continue to connect you with outstanding professionals like Mike.
Seems like I have been sucked in like a…
Seems like I have been sucked in like a lot of tradies.Had representative call promising world and delivering nothing.
Respond to leads straight away and do not receive any customer contact details.Rang up complaining and all of a sudden received some leads with phone numbers that are uncontactable.
I feel this service I paid for and promised is non existent and unless I receive a refund will be referring this scam site to fair trading small claims.
Tradies stay away or go back to hi pages like I will be doing.
November 1, 2024
Unprompted review
Reply from Service.com.au
Hi Mark,
Thank you for taking the time to share your experience. We’re sorry to hear that our service hasn’t met your expectations. Your feedback is important, and we take concerns like yours seriously.
We’d like to investigate your concerns regarding unreachable leads and the quality of jobs available to ensure this gets resolved. Please share your business name so we can review your account and follow up directly.
Our goal is to provide a platform that supports tradies effectively, and we’re committed to improving where needed. You can also contact us at 1300 523 787 if you’d like to discuss this further.
Thank you for giving us the opportunity to assist.
Easy to use and get responses straight…
Easy to use and get responses straight away
October 29, 2024
Unprompted review
Reply from Service.com.au
Hi Paula, thanks for the feedback! We're glad to hear you found service.com.au easy to use and received quick responses to your request. If there’s ever anything more we can help with, feel free to let us know.
This app is a scam do not sign up do…
This app is a scam do not sign up do not waste your money
November 1, 2024
Unprompted review
Reply from Service.com.au
Hi Mahmoud,
Thank you for sharing your feedback. We’re disappointed to hear about your experience and want to make things right. If you could please provide your business name, we can investigate further to understand what went wrong and how we can assist. Alternatively, feel free to reach out directly to our support team at 1300 523 787, and we’ll be happy to review your account and discuss ways to improve your experience with us. We value your input and are dedicated to ensuring that you receive the best support and leads through our service.
The whole process was easy and the…
The whole process was easy and the tradesman use was excellent. Thanks Service.com.au and painter Grant Condor
October 19, 2024
Unprompted review
Reply from Service.com.au
Hi Brian,
Thank you for sharing your experience! We're glad to hear the process was straightforward and that you had a great experience with Grant. Your satisfaction is important to us, and we're thrilled Service.com.au connected you with a tradesperson who delivered excellent results. Looking forward to assisting you with future projects!
I received a number of services…
I received a number of services promptly.
The website was easy to use.
The follow up contact was appreciated, however, I didn't like answering the question relating to how much I paid for the particular service.
October 29, 2024
Unprompted review
Reply from Service.com.au
Hi Dee,
Thanks for sharing your feedback! We're glad to hear you found the website easy to use and appreciated the follow-up contact. We understand that some questions, like pricing, can feel a bit personal, and we appreciate your honesty on this.
Your insights help us refine the experience, and we'll take your thoughts into consideration as we work to keep improving the service. Please reach out anytime if there’s anything we can assist you with.
Handy Jojn
Very easy to use and they found a handyman for me that same day. The handyman contacted me very soon after my ad was placed and i was very pleased with his workmanship
October 5, 2024
Unprompted review
Reply from Service.com.au
Thanks for the feedback, Angela! We're glad to hear that you found the platform easy to use and were able to connect with a handyman so quickly. It's great that the process went smoothly and that you were happy with the workmanship. We appreciate you sharing your experience with Service.com!
Easy to follow instructions and quick…
Easy to follow instructions and quick response from contractors
October 13, 2024
Unprompted review
Reply from Service.com.au
Thank you for your review, Sally! We're thrilled to hear that you found the instructions easy to follow and received a quick response from contractors. It's great to know the platform is working well for you.
This service was easy to contact and…
This service was easy to contact and companies answered within an hour. Jai from New Way Plumbing arrived within a couple of hours and an awkward to get to leak was quickly fixed.
Jai from New Way Plumbing arrived within a couple of hours of contacting them .
September 27, 2024
Unprompted review
Reply from Service.com.au
Thank you for your feedback, Iris! We’re glad to hear that the service was quick and efficient, and that Jai from New Way Plumbing was able to promptly fix the leak. It’s always great to know when things go smoothly! If you ever need help again, don’t hesitate to reach out.
Kevin was on time and very professional…
Kevin was on time and very professional in doing the job and cleaned up. He was very pleasant and easy to deal with.24
September 24, 2024
Unprompted review
Reply from Service.com.au
Thank you for your feedback, John! We're thrilled to hear that Kevin not only arrived on time but also provided professional service throughout the job. It's always great when a tradesperson not only completes the work efficiently but also takes the time to clean up afterward. We're glad that Kevin made the process pleasant and easy for you. Your recommendation means a lot to us, and we look forward to assisting you with any future projects.
Northern Suburbs difficulties
I had struggled to find an available gutter cleaning service in my suburb north of Perth. Service.com took all the hard work out of it for me, and within days I had received multiple quotes through Service.com
September 18, 2024
Unprompted review
Reply from Service.com.au
Thank you for sharing, Matthew! We're glad to hear that Service.com helped simplify your search for a gutter cleaning service. It’s great to know you received multiple quotes quickly and without hassle. We're here to make finding the right tradies easier for you. Feel free to reach out next time you need a service!
They were very friendly and so quick to…
They were very friendly and so quick to respond to me. I would definitely recommend this company to all my friends and relatives. Very efficient service thank you so much to Mel. Much appreciated
September 24, 2024
Unprompted review
Reply from Service.com.au
Thank you, Rhonda! We're thrilled to hear that you had such a positive experience. It's great to know that Mel provided excellent service and was quick to respond. We always strive to ensure our users have efficient and friendly support. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to helping you and your friends in the future!
Very quick response from the technician…
Very quick response from the technician and great service at a great price.
September 7, 2024
Unprompted review
Reply from Service.com.au
Thank you, Morning Sunshine Kids Academy, for your wonderful feedback! We're delighted to hear that you received a prompt response and were happy with the service and pricing. It’s always our goal to provide efficient, high-quality service, and we’re thrilled we could meet your expectations. We look forward to assisting you again in the future.
Very thorough and quality workmanship
Very thorough and quality workmanship. Very fast and reliable. Would highly recommend
September 16, 2024
Unprompted review
Reply from Service.com.au
Thank you, Chris, for your kind words! We're thrilled to hear that you were impressed with the thoroughness, speed, and quality of the workmanship. Your recommendation means a lot to us, and we’re glad we could provide a fast and reliable service. We look forward to assisting you again in the future!
I’m very happy with service that they…
I’m very happy with service that they have provided. Very easy to navigate & great experience.
September 11, 2024
Unprompted review
Reply from Service.com.au
Thank you so much, Bella! We're thrilled to know you found the platform easy to use and had a positive experience overall. It’s great to hear that our service met your expectations. We truly appreciate your support and look forward to helping you with future projects!
I found useful trades people via this…
I found useful trades people via this website than other websites. So far I found relatively competitive and reasonable quotations prices. Few of my works done with good quality and reasonable prices. I will hire more in future.
August 13, 2024
Unprompted review
Reply from Service.com.au
Thank you, Subakat, for your positive feedback! We're glad to hear that you've found competitive and reasonable quotes on our platform, and that your projects were completed with great quality. It's wonderful to know that service.com.au has been more helpful than other websites for finding tradespeople. We look forward to helping you with more projects in the future!
Easy to use service
It was a very easy to use platform and the trades people answered very quickly.
August 13, 2024
Unprompted review
Reply from Service.com.au
Thank you, Cindy, for your feedback! We're delighted to hear that you found the platform easy to use and that the tradespeople responded quickly. We aim to make the process as smooth and efficient as possible, so it's great to know you had a positive experience. Thanks for choosing service.com.au!
professional customer service…
Very professional customer service staff. They’ve followed up to see if I had found someone for the painting job, and followed up after to see if everything was done to satisfaction. It’s been lovely speaking with Candice and Mel.
I’ll be sure to use your services again.
August 30, 2024
Unprompted review
Reply from Service.com.au
Thank you, Aarti, for sharing your experience with us! We're so glad to hear that our customer service team, especially Candice and Mel, provided you with such professional and attentive support. Following up to ensure your satisfaction is something we take pride in, and we’re thrilled that you had a great experience. We look forward to assisting you again with your future projects.
It was very easy to navigate
It was very easy to navigate through the platform, the response from the companies are quite overwhelming, but really fast and efficient!
August 21, 2024
Unprompted review
Reply from Service.com.au
Thank you, Nevina, for your feedback! We're so pleased to hear that you found the platform easy to navigate and that the responses from companies were both fast and efficient. We understand that the number of replies can feel overwhelming, but we're glad it helped you connect with the right services quickly.
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