I cannot rate this company highly enough. I had to create a complicated booking system for a 3 day festival which required 16 make up artists to provide 15 minute makeovers each day. Unlike other comp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using this platform. It's simple and easy to use. While there's always room for improvement, it serves its purpose very well. The customer support team has been outstandin... See more
Company replied
Sudeven is very professional agent and really help our business setmore account get solved very quickly. We would love to have a support who could be understading and help us fix issue in anytime like... See more
Company replied
I had a demo session with Parth yesterday to initially discuss the Mailerlite function....to cut a long story short and an hour later Parth gave me loads of advice about 'connecting' and joining sever... See more
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Company details
About Setmore
Written by the company
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.
Make the world your stage by adding 1-click video meetings to your appointments. With Google Meet you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
Contact info
1033 Southeast Main Street #5, 97214, Portland, United States
- +1 800 749 4920
- morereviews@setmore.com
- setmore.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a Google Meet call with Tom from…
I had a Google Meet call with Tom from Setmore and couldn’t be happier with the experience. He was incredibly professional, friendly, and took the time to clearly walk me through the system step by step. Nothing felt rushed, and he made everything easy to understand.
Tom was very helpful in answering all my questions and made sure I felt confident using Setmore by the end of the call. I really appreciated his patience and positive attitude throughout.
I would definitely recommend Tom to anyone getting started with Setmore — a great experience from start to finish!
April 7, 2026
Unprompted review
Reply from Setmore
Hi Craig,
Thank you for taking the time to review Setmore! Great to hear that Tom provided an amazing experience and was professional, friendly and patient. We're glad that you feel confident to get started. We'll make sure to share your kind feedback with Tom directly.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Lacking essential feature
I absolutely love this platform. It didn't take all that long to get all of my info in.
However, the reason I am giving it one star is because it is not fit for my purpose and I am going to have to source an alternative. I was hoping to share my link today.
Thankfully I had done some test bookings and it was then I realised that all notifications and reminders had the exact same information.
I need my confirmation email to contain a welcome and links to my consultation forms. This leads to confusion for reminders if clients have already completed or even worse cancelled.
I reached out to the help desk and got immediate help. I somehow ended up having two separate advisors. Both were very friendly and professional and have said they will escalate my request.
Unfortunately for me I don't have the time to wait to see if this is something that will be implemented or to wait for this function to be in place.
I wanted to jump on here to warn others so the same doesn't happen to them. Im sure for many this won't be an issue if you don't require bespoke responses.
April 6, 2026
Unprompted review
Reply from Setmore
Hi Rhona,
Thank you for taking the time to share your feedback and for your kind comments about getting set up and your experience with our support team. We appreciate it.
We’re sorry to hear that our current notification setup didn’t meet your needs, especially when you were ready to start sharing your booking link. Your feedback has been shared with our team, as we’re actively working to improve flexibility around notifications and messaging. It’s great to hear our team was able to assist quickly and escalate this for you.
We completely understand that timing is critical when running your business, and we’re sorry we couldn’t support your requirements at this time. If you have any questions, do not hesitate to reach out to us at help@setmore.com or via the live chat in your app.
Julia, Community Team
Great scheduling program for the price!
This seems to be a really great scheduling program. I have used other ones that were much pricier and find this one to have all the options that I really need for now. The customer service has been amazing up to date!
April 6, 2026
Unprompted review
Reply from Setmore
Hi Jacqueline,
Thank you for taking the time to share your feedback. It’s great to hear that Setmore is meeting your needs and that you’re finding value compared to other platforms you’ve used. We’re especially glad to hear your experience with our support team has been positive. We’ll be sure to pass your kind words on.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I had an excellent experience with Salman from Setmore
I had an excellent experience with the Setmore Booking Community, and I felt compelled to share my appreciation.
Salman provided truly outstanding support. He was patient, knowledgeable, and went above and beyond to assist me with the technical settings on the system. What stood out the most was his willingness to take the time to ensure everything was not only working but perfectly tailored to my needs.
It’s rare to come across such dedicated and customer-focused service. Thanks to Salman’s help, I now feel confident using the platform and managing my bookings smoothly.
A big thank you to the Setmore team, and especially to Salman, for delivering such exceptional service. Highly recommended!
April 6, 2026
Unprompted review
Reply from Setmore
Hi Semboz,
Thank you for taking the time to review Setmore. It’s great to hear you had such a positive experience with Salman and that he went above and beyond to help with your account.
We’re glad the support felt tailored to your needs. We really appreciate your kind words and will be sure to share your feedback with Salman and the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Amazing job!!
Is so kind and helpful! Helped me with my issue within a minute and is very good at what she does!!
April 3, 2026
Unprompted review
Reply from Setmore
Hi Luna,
Thanks for sharing your feedback. It’s great to hear your issue was resolved quickly, and we’ll make sure your kind comments are passed on to the team member who helped you.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Gratitude to the whole team at Setmore…
Gratitude to the whole team at Setmore for their professionalism & expediency, in resolving the issue I was experiencing. Every Client Rep. was extremely professional in their communication and they addressed my issue promptly & efficiently. Shoutout to Nayana for supporting me across the finish line with a step-by-step interaction. Her patience and kindness were genuine and appreciated. Thank you Setmore Team! Sara.
April 2, 2026
Unprompted review
Reply from Setmore
Hi Sara,
Thank you for taking the time to review Setmore! Great to hear that the team was able to resolve things quickly and keep communication clear throughout. We’ll be sure to pass your kind comments on to Nayana and team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Complete resolution of my issue
Complete resolution of my issue, Siddiki was very polite and helpful
April 1, 2026
Unprompted review
Reply from Setmore
Hi Gihon Auto Spa & Detail,
Thank you for taking the time to review Setmore! Great to hear that Siddika was very polite and helpful when you reached out. We'll make sure to pass on your kind feedback.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Learnt about the product yesterday and loving it!
Learnt about the product yesterday, tested it out, and already upgraded to a paid account! The support team has been extremely helpful with fast response times that is greatly appreciated. Shareen and Akshara have been very helpful!
April 1, 2026
Unprompted review
Reply from Setmore
Hi Angie,
Thank you for taking the time to review Setmore! Great to hear you got up and running so quickly and found value in upgrading to Pro. We’re also glad our support team could help when you needed it. We’ll be sure to pass your kind words on to Shareen and Akshara.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
A happy Setmore free to use customer
I have been a Setmore free customer for several years. I would happily pay if I needed more than the what is available for free and happily recommend them. When there has been a problem, which is infrequently, there is always someone available to help me. They've helped me embed their service into my website too. Outstanding customer service and professionalism.
April 1, 2026
Unprompted review
Reply from Setmore
Hi Angela,
Thanks for taking the time to leave a review and for being a Setmore customer for several the years. It’s great to hear the free plan has worked well for you, and that our support team has been able to help when needed, including getting things embedded on your website. We appreciate you highlighting the support you’ve received.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Reply from Setmore
Hi Caz,
Thank you for taking the time to review Setmore! Great to hear that everything was explained and the team were helpful when you reached out.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Customer support agent was great
Customer support agent was great, he answered my questions thoroghly.
March 30, 2026
Unprompted review
Reply from Setmore
Hi Elene,
Thank you for taking the time to leave us a review! Glad to hear that the team were great when you reached out and your questions were answered. We'll make sure to pass on your kind feedback.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I have had such great support from Setmore and Amanda
I have had such great support from setmore. I have used this company for a long time, and the few issues I have had, they have immediately responded to my inquiries and fixed or changed anything I needed! Recently, I worked with Amanda and I couldn't have been more pleased!
March 30, 2026
Unprompted review
Reply from Setmore
Hi Peggie,
Thank you for taking the time to review Setmore! It’s great to hear that you’ve been using Setmore for a long time and have always felt supported when needed. We’ll be sure to pass your kind feedback on to Amanda and the team.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Exceptional customer service
I wanted to take a moment to share some incredibly positive feedback about Setmores team member Hemalatha. She provided outstanding support while helping me resolve issues with connecting my Setmore account to Stripe, and I genuinely couldn’t have asked for a better experience.
From start to finish, she was patient, knowledgeable, and completely dedicated to finding a solution. What really stood out was her willingness to go above and beyond—she didn’t just fix the issue, she made sure I fully understood everything and felt confident moving forward.
Hemalatha's professionalism and genuine care made a stressful situation so much easier, and it’s clear she is a real asset to Setmores team. People like Hemalatha make a huge difference to customers and truly reflect the quality of the company.
I’m incredibly grateful for her help and just wanted to ensure her efforts are recognised—she is exceptional at what she does.
March 27, 2026
Unprompted review
Reply from Setmore
Hi Jenna,
Thank you for taking the time to review Setmore! It’s great to hear that Hemalatha provided outstanding support and was knowledgeable and dedicated to finding the right solution for you. We’re really glad she was able to make a stressful situation much easier, and we’ll be sure to share your very kind words with her.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I had an amazing experience with Dron!
I had an amazing experience with Dron!
He explained everything and visually showed me how to navigate my new setmore account. He was very professional.. patient and kind through the whole process. I truly felt motivated and cared for.
March 25, 2026
Unprompted review
Reply from Setmore
Hi healingbeatcpr,
Thank you for taking the time to review Setmore! Great to hear that Dron was very professional, patient and kind during your call. We're glad he got you all set up and you felt cared for. We'll pass on your kind feedback.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Siddika was very helpful resolving an…
Siddika was very helpful resolving an issue with email reminders not going out to students in our classes and liaising with the backend tech team to investigate and implement a fix, thanks so much for getting us back up and running!
March 26, 2026
Unprompted review
Reply from Setmore
Hi Veronika,
Thank you for taking the time to review Setmore! Great to hear that Siddika was very helpful when resolving an issue with your email reminders. We're glad everything is back up and running.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Had a demo with Joshua
Had a demo with Joshua, he was very helpful and accommodating throughout the call. 10/10 Experience.
March 25, 2026
Unprompted review
Reply from Setmore
Hi Paizis,
Thank you for taking the time to review Setmore! Great to hear that Joshua was very helpful and accommodating during your call. We're glad he offered a 10/10 experience and we'll make sure to pass on your kind feedback.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Highly recommend Setmore
Thank you Shubham for helping me navigate Setmore. Your instruction &patience was excellent. I have been using Setmore for many years and have really enjoyed using it. Easy to set up and use . The customer support is great.
March 24, 2026
Unprompted review
Reply from Setmore
Hi Shipra,
Thank you for taking the time to review Setmore! Great to hear that Shubham was patient and knowledgable when you reached out. We're glad you've been using Setmore for years and you're enjoying it. We appreciate your support!
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Siddika was amazing helping me change…
Siddika was amazing helping me change my login email! I was having the hardest time but it was fixed in a hurry!
March 25, 2026
Unprompted review
Reply from Setmore
Hi Jessica,
Thank you for taking the time to review Setmore! Great to hear that Siddika was amazing when changing your login email. We'll make sure to pass on your kind feedback.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
If every company or every business have somebody like money working as a customer service, everybody will be happy
I called today, March 24, 2026 and I’m looking for help from Setmore. And I have Monica. She answered the phone and she asked me how can I help and I explained to her and she was absolutely helpful and she helped me with everything. I ask her for thank you so much Monica. I appreciate you again.
March 24, 2026
Unprompted review
Reply from Setmore
Hi Saad,
Thank you for taking the time to review Setmore! Great to hear that Monica was very helpful when you reached out. We'll make sure to pass on your kind feedback.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Siddka was amazing helping our team…
Siddka was amazing helping our team setup Setmore.
March 24, 2026
Unprompted review
Reply from Setmore
Hi Boxer Support,
Thank you for taking the time to review Setmore! Great to hear that Siddika was amazing and helped your team get set up. We'll make sure to pass on your kind feedback.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
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