sexdollsoff.com 

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Rated 5 out of 5 stars

Looked at many different options from multiple stores. I went with this store for the price point. Quality was top notch. Communication with customer service was great, and very helpful. The item I or... See more

Rated 5 out of 5 stars

This is a great company, from the quality of the doll, to their customer support. I had several questions about positioning my doll and they took the time to send me 2 videos on how to do that. If you... See more

Rated 1 out of 5 stars

Placed order for an alexus doll. Was shipped a similar body but not what was pictured chest is about 5 inches below what was advertised. Was promised a free gift that has been over 2 months and still... See more

Company replied

Rated 5 out of 5 stars

Shipping was quick. The doll looks super realistic overall a great purchase. Customer service was amazing and stayed connected with me through the whole process. I’m very impressed with the detailing... See more

Company details

  1. Adult Entertainment Store

Written by the company

We have various in-stock sex dolls both in Europe and America. Delivery time is 3 to 7 business days.


Contact info

All reviews

(47)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service, I will say using the doll was a great experience and the fact that it only took 7 days to deliver was amazing. only down side for me was the fact that there was no anal hole but everything else was good.

March 1, 2024
Rated 5 out of 5 stars

The product is amazing

The product is amazing the way customers service handles problems is so professional and they keep you updated on your order the product its self is wonderful it is well made and everything they advertise plus some I would give more stars if I could

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Aileen is the best customer service person

I helped my friend to look for a doll online because he doesn't know how to buy things on the internet. We spent some days to look for the right doll for him. Finally, we found a beautiful doll for him. He said the doll face looked like his ex-girlfriend when they were in high school. Unfortunately, we got a message from Aileen saying that the doll was unavailable in the US. Aileen offered us another doll looked similar to the first doll. My friend was upset and wanted to cancel the order. Then, Aileen offered us another choice of the doll but my friend still didn't want it. Aileen and I kept exchange emails to each other and finally we got a deal. We received another doll as Aileen promised us, and it arrived today in just 3 days. The doll looks beautiful. My friend likes it even though it's not the same doll he chose first time. Aileen is doing a great job, she makes my friend happy with the doll. Thanks Aileen.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great price and looks amazing

Great price and looks amazing. Definitely does what is supposed to, you know. If you're on the fence, id highly recommend this. Packaging was discreet. Shipping was quick, arrived a day early.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

It's my first doll

It's my first doll and I was very wary
But company and service was very helpful!!
Minus for DPD, we have late because of them;(.
The doll is superb I truly Recommended

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

I won't buy from another store.

This is the 6th doll. I have used different online sellers for the other five. The usual thing was that I would get a doll that looked different than the picture, and the seller would say it was the lighting and blah blah. The dolls would have an awful smell.

I did a lot of research, and Sexdollsoff kept showing up. So, I decided to contact them. Customer service was awesome from the first day to today when I got the doll delivered.

I asked a lot of questions and requested factory pictures of 8 dolls. Then I decided on the one, but I changed my mind. This indecision happened for four days. They stuck it out with me. I found the cos dolls section. I saw and needed the Harley Quinn doll. I was sent the factory picture, and I wanted it.
Shipping took three days, the usual FedEx delivery time from California to me.

The doll matches the factory picture EXACTLY! I was ready to be let down. NOPE! The doll did not have a weird smell. I won't buy from anyone else! People in other reviews said customer service was not good for them. I didn't have any problems at all, Maybe the time difference threw them off.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, Free Deseret shipping! This doll looks and feels real. So customizable, and worth the investment. A must for any single man or couple looking to spice things up! Customer service is top notch!

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very nice perfect

Very nice workmanship on the doll and the packing was well done she was perfect, so in the future I will be buying from your company again and send you any business I can. Thank you so much

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

shes preety amazing

shes preety amazing, shes very lifelike in her range of motion, her skin is very soft, i would say the only thing that might be s problem is that shes heavy , older guys like myself can have a difficult time moving her around

August 3, 2023
Unprompted review
Rated 1 out of 5 stars

very bad quality

very bad quality. No response from customer support....

July 13, 2023
Unprompted review
sexdollsoff.com logo

Reply from sexdollsoff.com

Dear customer, thank you very much for your feedback and support. However, we are unable to match a specific order based on the name you provide. Can you tell us your order number?

Working Days/Hours:
Monday to Sunday from 09:00 to 21:00 (UTC+8)

We always attach great importance to our customers and always do our best to help our customers solve their problems. If you have any further questions or concerns, please do not hesitate to reach out to us via email (sales@sexdollsoff.com).

Rated 5 out of 5 stars

I've recently had an email…

I've recently had an email conversation with customer service about my experience with my doll. I told them how I had damaged 2 of her fingers while learning how to move her and position her. I was to rough with my grip on her hands which caused the skeleton wire to puncture through the skin. The fingers are super delicate I don't recommend using her hands as a grabbing point to handle your doll. They were very understanding and even though they were not obligated since I did the damage and not them, they said they said they would send me a glue repair kit. I'm very impressed with customer service, they really do care about the satisfaction of their customers and are willing to help anyway they can whether they are obligated or not.

July 11, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a doll and only received a…

I ordered a doll and only received a doll head and a heating stick. I have messaged them at least 25 times with no replies. I am ready to take this to court if they don’t return my messages today. It says that my doll was delivered on their website but in my FedEx app, it shows that only the weight of what is their doll head is what they sent me that was delivered and not the weight of a full body doll. I showed them proof of that I have gotten zero replies and there are no more deliveries scheduled in my FedEx app. I also showed them proof of that. I think I’ve been scammed if they don’t get back with me today they’re in a lot of trouble.

June 20, 2023
Unprompted review
sexdollsoff.com logo

Reply from sexdollsoff.com

Dear customer, thank you very much for your feedback and support.

After receiving your email, our customer service team replied to you in time, maybe the email entered the Spam. In addition, the doll and the extra head were shipped separately. You received the extra head and heating rod first. we're sorry for the misunderstanding caused to you.

Ours Working Days/Hours:
Monday to Sunday from 09:00 to 21:00 (UTC+8)

We always attach great importance to our customers and always do our best to help our customers solve their problems. If you have any further questions or concerns, please do not hesitate to reach out to us via email (sales@sexdollsoff.com).

Rated 5 out of 5 stars

It's great..

It's great... and honestly when I opened the package it seemed too small for me. Like literally too small but I was impressed by the positions you can actually put her in. It's amazing and super heavy like too heavy but I wud really recommend them to anyone out there who's thinking about getting one it's worth it.

June 13, 2023
Unprompted review
Rated 4 out of 5 stars

First doll

The doll is very beautiful and I'm satisfied. The customer service was fast and helpful answering questions during delivering process.

June 7, 2023
Unprompted review
Show reviews in all languages. (47 reviews)

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