I started using sezzle during the holiday months to help get me through, and it was a lifesaver! I've had to reschedule a couple of payments,in a pinch, and having that option was a lifesaver as well.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had a great experience working with Emma. She was extremely helpful, patient, and attentive in resolving my issue. From the start, she listened carefully and made sure she fully understood my conc... See more
Company replied
I had a few questions regarding Sezzle financing for longer payment options. I was helped by Wade. He was quick to answer and gave as much information as he could which I appreciated. He was also poli... See more
Company replied
New to this type of credit company but this one has been fairly simple and if there's any issues, they promptly take care of it. For instance I forgot I got a new debit card bc the old one expired, t... See more
Company replied
Company details
Written by the company
Sezzle | The Responsible Way to Pay Buy Now, Pay Later when you #SezzleIt 🛍️
We're committed to helping our customers and merchants
Written by the company
- Have a question or concern for our team? No problem! There are many ways to get in touch with us.
- Please note, for order status, updates, or to make changes to your order, please contact the merchant directly. For all other Sezzle questions, please contact our support team. To reach us, submit a help request on our website, message us 24/7 from our app or Sezzle dashboard, or call us. We can be reached at 1-888-540-1867, and we are available Monday - Friday from 9am - 5pm.
Contact info
United States
- shoppersupport@sezzle.com
- sezzle.com
4.0
Great
16K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vicky was my agent today
Vicky was my agent today. She was very knowledgeable and professional. She guided through the process to resolve the issue. I love Sezzle . Sezzle has the best customer service. To say I was satisfied with Vicky’s help is an overstatement. I wish Vicky and Sezzle continued success.😊🥳
April 14, 2026
Unprompted review
Reply from Sezzle
Thank you so much for sharing this feedback with us! We're really happy to hear Vicky provided you with top-tier support and was able to find a resolution for you. 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future.
Great help when needed most
April 9, 2026
Unprompted review
Reply from Sezzle
Thank you so much for sharing your experience, Delvi! We're really happy to know that our Shopper Support team was able to quickly assist you with this concern. 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us! - Leon
Reply from Sezzle
Thank you so much for sharing your experience, Jerry! We're really happy to know that our Shopper Support team was able to quickly assist you with this concern. 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us! - Leon
Happy user
I've been an "Anywhere" member for a little over a year and it's been great. I can use Sezzle anywhere Visa is accepted and I have the flexibility to pay in 4 or 5. The reschedule option is great in a pinch. Never had an issue.
April 14, 2026
Unprompted review
Reply from Sezzle
Hi Quia! We're really happy to know that you've had a positive experience with Sezzle, and we hope that you continue enjoying our services. 😊💜 Please feel welcome to contact us if you ever need assistance! - Regina
Helps with daily life purchases and big…
Helps with daily life purchases and big expenses you want to split payments up 😎
April 14, 2026
Unprompted review
Reply from Sezzle
Thank you so much for sharing your experience with us, Ryan! We're really glad to know how Sezzle has helped you. ☺️🙌 If there's anything we can do for you please don't hesitate to contact us! - Regina
I have used many shopping apps and this…
I have used many shopping apps and this one is the hands down the best shopping app on the market. It’s helped with with free tools and my option credit reporting to have a better score get my my credit score higher. You can basically buy or pay any bill use them for grocery in store shopping everyone gets short on money at the end of the month but your kids still need to eat Sezzle saves the day for your family . I have made a point to not make purchases
Over 150 so i can manage the payments with this strategy i haven’t had one late payment In two years with this you get rewarded Just make your payments on time use responsibly.
April 14, 2026
Unprompted review
Reply from Sezzle
Hey Linda, thank you so much for sharing your experience! We're really happy to hear you are enjoying Sezzle and our credit reporting feature! 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future. - Madison
Reply from Sezzle
Hey Aarika, thank you so much for sharing this feedback with us! We're really happy to hear you are enjoying Sezzle. 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future. - Madison
Sezzle is one of a kind!
I grew to know this website over a year ago I have found it to be reliable and a game savior from me and my family in a time of need. I highly recommend their services but in order to obtain great service as a customer, we must do our part.
April 13, 2026
Unprompted review
Reply from Sezzle
Hey, thank you so much for sharing this feedback with us! We're really happy to hear you are enjoying Sezzle. 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future. - Madison
Amazing experience I use this for my…
Amazing experience I use this for my business and it has helped me tremendously! God bless SEZZLE !
April 14, 2026
Unprompted review
Reply from Sezzle
Hey Tony, thank you so much for sharing this feedback with us! We're really happy to hear you are enjoying Sezzle. 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future. - Madison
Sezzle comes in clutch and keeps me up…
Sezzle comes in clutch and keeps me up on my payments instead of using credit. Best thing next to it.
April 13, 2026
Unprompted review
Reply from Sezzle
Hey, thank you so much for sharing this feedback with us! We're really happy to hear you are enjoying Sezzle. 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future. - Madison
Sezzle is incredible
Sezzle is awesome! I love the fact that you can use it anywhere with the virtual card. I love how convenient it is: even if you have the funds to pay for the entire amount, you can pay in installments.
April 13, 2026
Unprompted review
Reply from Sezzle
Hey, thank you so much for sharing this feedback with us! We're really happy to hear you are enjoying Sezzle Anywhere! 😎 We're always here to help, so please don't hesitate to contact us if you need any assistance in the future. - Madison
I have been using Sezzle for 4 years…
I have been using Sezzle for 4 years and not never had a issue with they services it a great way to pay with they anywhere services buy now pay later and with their new 5 payment services makes it better to afford MY high expenses, bill payments I use sezzle, weapons, Amazon, cellphone ect.
April 13, 2026
Unprompted review
Reply from Sezzle
It’s always our goal to provide great service—so glad to hear we hit the mark! - Robin
Your money is not safe with Sezzle
I have been using Sezzle for years, I make my payments on time and I keep my card locked for safety. There was a charge for over $100 that I did not have any knowledge of. I disputed the charge, only to be told that there was no fraud detected, even though the rep only asked me to send a screenshot…didn’t ask any other questions or get any other information. I was also told that the merchant was able to force the purchase! How, I’m not sure…because I did not request the amount and I did not allow the charge. Now I owe them $100 for someone else’s charge. I highly recommend you think twice before using Sezzle, as your money is not safe if a merchant is able to force a purchase without your consent. Also, the customer service is sub-par at best. 0/10 would not recommend.
April 9, 2026
Unprompted review
Reply from Sezzle
We’re sorry for any inconvenience you’ve experienced. Your feedback helps us do better, and we’re here if you need further assistance at support@sezzle.com - Robin
Oliver was a great representative…
Oliver was a great representative amazing service with my account. The reason, I’m staying with Sezzle!! Amazing service A+ Sezzle!
April 13, 2026
Unprompted review
Reply from Sezzle
Thank you so much for your kind words! We’re so happy to hear you had a great experience. - Robin
I love Sezzle it helped me pay bills…
I love Sezzle it helped me pay bills and start my business thank heavens for Sezzle it’s been a true life saver 🤗
February 6, 2026
Unprompted review
Reply from Sezzle
Thank you so much for your kind words—we’re glad you had a great experience! - Robin
Reply from Sezzle
We appreciate your review! Thanks for being a part of the Sezzle community. - Robin
Toy budget
It helps with my toys and getting things I need. It can put you in a bind if you are not sure you’re going to have the money to make the payments.
Just wish I had more than 5 payments on each if it was over 10 or 15 it would be a lot easier.
April 13, 2026
Unprompted review
Reply from Sezzle
Your support means the world. Thanks for the five stars! - Robin
Available every time I need it.
Available every time I need it.. no complaints
April 13, 2026
Unprompted review
Reply from Sezzle
So happy to hear this! Thanks for taking the time to leave us a review. - Robin
Sezzle is saving my Life with it’s Flexibility!!!
Sezzle is saving my Life !!!
April 13, 2026
Unprompted review
Reply from Sezzle
Grateful for your feedback—glad we could help make things easy for you! - Robin
Best thing i ever did
April 13, 2026
Unprompted review
Reply from Sezzle
Thank you so much for sharing your experience, Dionne! We're really happy to know that our Shopper Support team was able to quickly assist you with this concern. 😊 🙌 If there's anything we can do for you in the future, please feel welcome to contact us! - Leon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.