SFM CARAVANSReviews 

26
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We had been trying to source a caravan window for a while. This company was recommended to make one. Brilliant job. Quoted 6 wks to make and it was. Not cheap but worth it to us to be able to use the... See more

Rated 5 out of 5 stars

We bought a used caravan from SFM and are very pleased with our purchase. Advert was descriptive and honest, and the caravan was well presented. Liam was very helpful and helped us source the necess... See more

Rated 4 out of 5 stars

The front window on our 2010 Elddis caravan had huge cracks running down both panes. No backup or dealer service in Australia for this model so was unable to source the window anywhere. A friend recom... See more

Rated 5 out of 5 stars

Having ordered a new very large motorhome window from SFM Caravans i was cautious about damage in transit, the sales team put my mind at rest as they package this type of item weekly......Window arriv... See more

Company details

  1. Camping Store

Information provided by various external sources

Quality used caravans and caravan parts and spares, delivered and exported from West Yorkshire, UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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1-star

No history of asking for reviews

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4.6

All reviews

(26)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had been looking for an EM 303…

I had been looking for an EM 303 Caravan Motor Mover and found a Used one on the SFM Caravans website.It looked in very good condition. I contacted them about it and spoke to Holly. She could not have been more helpful and arranged delivery to suit me being at home. Motor Mover was delivered quickly and I am over the moon with the condition of it. Well done all at SFM. First class service.

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

very nice people very knowledgeable and helpful was going to buy a second hand charger (£100+) sfm caravan supplied a new one for £80 +got advice for free would differently recommend. Thank you guys and girls

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Replacement caravan window

We had a stone fly up and chip our Bailey Caravan front window we had a choice either pay a lot of money for a new window claim on the insurance and lose our no claims bonus so we decided to go down the salvage route I phoned SFM Caravans and spoke to Holly who was very pleasant and helpful within minutes she had located a replacement window for me and even posted it out to our caravan holiday site unfortunately unbeknown to them the window fittings were different to mine they arranged collection of the window and sent out a new replacement I cannot praise this company enough they are helpful and very proffesional If ever I need anymore parts I will use this company again many thanks to all at SFM

June 8, 2019
Unprompted review
Rated 1 out of 5 stars

This company will take your money and…

This company will take your money and sell you useless rubbish and when you attempt to get a refund they will shout and swear at you and refuse to return your money.
They are without doubt crooks.
Be warned do not give these crooks your money.

June 8, 2019
Unprompted review
Rated 1 out of 5 stars

Rip off merchants

Rip off merchants,
we bought a caravan part from this company and were assured it fitted our caravan however it did not fit, we contacted the company and we got a torrent of abuse and foul language, needless to say we never got a refund or an apology, terrible people.
Souce your caravan parts elsewhere this company does not deserve our custom.

May 28, 2019
Unprompted review
SFM CARAVANS logo

Reply from SFM CARAVANS

John,

If we could post screenshots of the actual email trail we would, there was no foul language or a torrent of abuse involved. We would appreciate it if you didn't make up false accusations about our company.
We offered you a refund upon the goods been returned to us, you have refused this. We asked for an accurate diagram of the bunk bed, we asked for this as there are different variants which we made you aware of on the telephone. You then turned up on site without the information we requested, we then tried to work with the measurements which you could provide. You were happy with the bunk which we showed you and left our premises with it, we never assured you that it would fit your caravan.

Rated 3 out of 5 stars

Ordered part from this firm ,paid over…

Ordered part from this firm ,paid over the top for postage. The item never arrived . Tracking number said out for delivery today . waited in all day ,It never arrived . Phoned Parcel force who had no idea were my parcel was.

March 27, 2019
Unprompted review

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