Silver Gold Bull Reviews 4,892

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service and the overall positive experience with their orders. Many people highlight the quality of the product received and the excellent service provided throughout their interactions. However, some customers were not happy with the customer service, mentioning issues with communication regarding order delays and a lack of responsiveness. A few other people also felt that the delivery times were longer than expected, and some experienced problems with tracking information or incorrect deliveries.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and appreciated... See more

Product

Reviewers mention positive feedback about product quality and condition. Many customers received their... See more

Service

Consumers find service to be positive. Many reviewers praise the great experience, fantastic service, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the great and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I give them 1 star rating on their…

I give them 1 star rating on their buyback of some of my metals. Firstly, there was some communication issues on my order which required several email and phone calls to get it corrected on the buyback. If I were to make an assumption I would say it relates to the enunciation of the English language. However, emails should have clarified it all. Secondly, a timely deposit into my account wasn't as timely as presented. Matter of fact, I'm still waiting on that deposit today, which should have taken place but has not yet. We'll see if that happens. My advice, start recording the buyback transactions to eliminate confusion, something that is s not currently being done. As for purchasing through them, I have had no problems and the pricing is good. I don't know if that's attributed to the company getting your money versus paying out their money. Just saying, but I might consider future purchases depending on how things resolve themselves......so, now that the end of the day is here with no deposit, I called and spoke with them and am now being told it will be another 24-48 hours to be deposited. They promote themselves as to a quick turn around on verification of buybacks with deposits hitting your account within 48 hours. Mine is taking more than 4 days or 96 hours. Seems there's a huge disconnect with what they promote on their buyback verses actual reality. I'll stop short of calling it an outright fabrication. Someone there has dropped the ball and no one wants to take responsibility. They just want to smooth talk you as if that's an acceptable response and move on about their business. Maybe it's a Canadian thing, but that bovine scatology doesn't fly hear in the U.S.A. Any one considering using them ought to consider who they're dealing with.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Start to Finish

I had an excellent experience from start to finish. The processing was quick and efficient, shipping was fast and reliable, and the delivery arrived right on time. Communication was clear, professional, and very responsive throughout the entire process. Everything went smoothly, and I truly appreciate the great service. Highly recommended!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Its a legit website and gives the best rate

Easy to process orders. Very transparent with the rates as per your mode of payment. They clearly mention the delivery timings and the orders are delivered using reliable services wtih different levels of security. Happy to order from them.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. My order had to be sent twice because I missed the first delivery, and they resent it for free. Everything was handled properly and the process was smooth. I’d definitely buy bullion from them again

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Silver gold bull makes it so easy to start investing today

Silver Gold Bull makes it so easy to purchase silver, whether it is physical or EFT trading. Transferring money into my account is quick , easy, and ready to be used in minutes. They are always on top of market prices, so you know you're getting the best value for your silver. I also appreciate the extensive inventory of coins from different mints around the world, and other silver related products.

A couple of recommendation to the company :
- Offering hard cases for coins before checkout, which are often sold out and hard to get. This inventory could be separate from the general listing on the site.
- A pair of the linen gloves to to all first time customer orders, so it sets them up for success when caring for their silver , and it shows that you care for their investment.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service impressed me.

Customer service impressed me.

When I called the customer service line to get an update on my physical delivery, the agent knew my name - he had already pulled up my order from my phone number that I called on. This built my trust and confidence. The experience was very assuring, and I had email updates all along the way. Very impressed.

February 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look