Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more
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Company details
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Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!
Contact info
888 - 3rd ST SW, 10th Floor - West Tower, T2P 5C5, CALGARY, Canada
- 8776465303
- wecare@silvergoldbull.com
- sgb.co
Replied to 11% of negative reviews
Typically replies within 24 hours
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Super satisfied with the service and…
Super satisfied with the service and performance from Silver Gold Bull. Will be buying from again for sure. Took only two days for me to recieve my package after ordering 💯 amazing
I give them 1 star rating on their…
I give them 1 star rating on their buyback of some of my metals. Firstly, there was some communication issues on my order which required several email and phone calls to get it corrected on the buyback. If I were to make an assumption I would say it relates to the enunciation of the English language. However, emails should have clarified it all. Secondly, a timely deposit into my account wasn't as timely as presented. Matter of fact, I'm still waiting on that deposit today, which should have taken place but has not yet. We'll see if that happens. My advice, start recording the buyback transactions to eliminate confusion, something that is s not currently being done. As for purchasing through them, I have had no problems and the pricing is good. I don't know if that's attributed to the company getting your money versus paying out their money. Just saying, but I might consider future purchases depending on how things resolve themselves......so, now that the end of the day is here with no deposit, I called and spoke with them and am now being told it will be another 24-48 hours to be deposited. They promote themselves as to a quick turn around on verification of buybacks with deposits hitting your account within 48 hours. Mine is taking more than 4 days or 96 hours. Seems there's a huge disconnect with what they promote on their buyback verses actual reality. I'll stop short of calling it an outright fabrication. Someone there has dropped the ball and no one wants to take responsibility. They just want to smooth talk you as if that's an acceptable response and move on about their business. Maybe it's a Canadian thing, but that bovine scatology doesn't fly hear in the U.S.A. Any one considering using them ought to consider who they're dealing with.
Easy process and on time delivery.
On time and what I ordered.
Packaged discreetly
Packaged discreetly, and timely delivery! I am well pleased! 😀
Good product at reasonable price and…
Good product at reasonable price and fast service
Great customer service and package came…
Great customer service and package came earlier than estimated and packaged properly.
Outstanding Service from Start to Finish
I had an excellent experience from start to finish. The processing was quick and efficient, shipping was fast and reliable, and the delivery arrived right on time. Communication was clear, professional, and very responsive throughout the entire process. Everything went smoothly, and I truly appreciate the great service. Highly recommended!
Its a legit website and gives the best rate
Easy to process orders. Very transparent with the rates as per your mode of payment. They clearly mention the delivery timings and the orders are delivered using reliable services wtih different levels of security. Happy to order from them.
Love dealing with Silver Gold Bull…
Love dealing with Silver Gold Bull they’re helpful, courteous, fast at getting your product to you. Highly recommend to anyone talk to
Great experience
Great experience. My order had to be sent twice because I missed the first delivery, and they resent it for free. Everything was handled properly and the process was smooth. I’d definitely buy bullion from them again
Silver gold bull makes it so easy to start investing today
Silver Gold Bull makes it so easy to purchase silver, whether it is physical or EFT trading. Transferring money into my account is quick , easy, and ready to be used in minutes. They are always on top of market prices, so you know you're getting the best value for your silver. I also appreciate the extensive inventory of coins from different mints around the world, and other silver related products.
A couple of recommendation to the company :
- Offering hard cases for coins before checkout, which are often sold out and hard to get. This inventory could be separate from the general listing on the site.
- A pair of the linen gloves to to all first time customer orders, so it sets them up for success when caring for their silver , and it shows that you care for their investment.
Fast shipping the product where well…
Fast shipping the product where well packaged
Easy to order and it arrived quickly
Easy to order and it arrived quickly
Trustworthy
Trustworthy, Excellent Customer Service, Great Quality Products.
Customer service impressed me.
Customer service impressed me.
When I called the customer service line to get an update on my physical delivery, the agent knew my name - he had already pulled up my order from my phone number that I called on. This built my trust and confidence. The experience was very assuring, and I had email updates all along the way. Very impressed.
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