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Company details

  1. Decoration and Interior Design Store

Written by the company

Modern Arabic & Islamic Art


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
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Rated 3 out of 5 stars

Beautiful but disappointed

I bought many art from shaden& daysam, most looked beautifully amazing, but I was very disappointed by two of them, The frame had cardboard instead of the backing frame used on the other frames, I mean by cardboard literally a big box like the ones you use for moving cut to the dimensions of the frame. I don’t think I will be buying them as gifts just to not be surprised and disappointed, but the art itself looked beautiful.

October 25, 2021
Shaden & Daysam logo

Reply from Shaden & Daysam

Dear Samia, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Please feel free to reach out to info@ShadenDaysam.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 3 out of 5 stars

Had to pay a duty upon receiving my order

The service was fairly quick. My frames and prints arrived in well packaged boxes. Nothing was broken inside. My items for some reason were shipped from USA so I had to pay a fee upon receiving my order. I had thought this was a Canadian company (which it is) so was surprised that I had to pay duty upon receiving my items. So that was a downer. The seller gave me a $50 gift card with an apology. But I wish this didn’t happen as I didn’t really wanna order any more stuff. Whatever I liked I had ordered in the first go.

September 7, 2021
Rated 3 out of 5 stars
Shaden & Daysam logo

Reply from Shaden & Daysam

Hello Mouna,

Thank you for your feedback.
We are very sorry to hear that. could you please contact us at info@shadendaysam.com so that we can look into your case!
We already sent you a new framed poster, we hope this solution would be acceptable for you.


Looking forward to hearing from you so that we can fix this as soon as possible.

Shaden & Daysam.

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