Shades Blinds Reviews 

3,023
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the professional and efficient service, noting the punctuality and helpfulness of the staff from initial measurement to fitting. Many people appreciate the reasonable pricing and the overall smooth process, often highlighting clear communication and quick installation times. However, some customers noted product issues, such as blinds not fitting correctly, being the wrong type or color, or arriving faulty. A few others felt installation quality was inconsistent, with blinds poorly fitted or having operational problems. Some reviewers also experienced unprofessional or defensive staff interactions and poor communication regarding order details or delays.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with their... See more

Price

Customers consistently note positive experiences with price, often describing them as good, fair, reasonable,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Milo was very professional when he came round to measure up. He rang me 30 mins before the appointment as I had requested. He treat the house with care and made sure to wipe his feet on the doorma... See more

Company replied

Rated 5 out of 5 stars

What a stress free experience we have enjoyed with Shades Blinds? From arranging an appointment to the friendly, professional and efficient measuring by Josh over two large box windows with vertical... See more

Company replied

Rated 5 out of 5 stars

Sales Rep was on time and tracking service made it easy to see when he would arrive. He was well mannered, professional. I was kept up to date by email that fitting day was on schedule. Young man who... See more

Company replied

Rated 5 out of 5 stars

Blinds fitted by Robert quicker than I expected,even though there was a slight problem with my kitchen window frame he professionally found a way around the problem.A credit to the company


Company details

  1. Window Treatment Store

Information provided by various external sources

Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,023)

511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service

March 27, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Highly recommend shades so easy they…

Highly recommend shades so easy they come to your home measure up and show you samples then a week later they come to install them only took 10 minutes and I love the blinds

April 8, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

From start to finish shades Window…

From start to finish shades Window Blinds were fantastic my daughter loved her Blinds definitely be recommending them to friends and family

April 7, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

I had Milo out to measure

I had Milo out to measure, nice guy no uncomfortable small talk, straight to the point, fantastic price as well, can't wait to get the blinds fitted

April 7, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Shades blinds

The company did a great job and Gary who came to the house was very helpful

April 3, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 2 out of 5 stars

Very poor customer service.

It’s now three (3) months since I gave an order to Shades for two (2) perfect fit blinds for my French doors in the diner. I received a phone call from the rep/fitter to say the blinds would be delayed by a week (not good) the blinds themselves are good, at the time of fitting, I pointed out a problem with another blind in my hall which the rep/fitter said he would come back and address the next week, it’s now three (3) months and still not even a phone call, I have now purchased a new blind from another company, not good service, but I suppose once they get the order and have your money that’s them happy and customer service goes out the window.

February 5, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

,

Rated 5 out of 5 stars

Friendly service

Friendly service, with a great discount on a good quality roller blind although didnt seem like the colour I remember picking 🫣but still loved it. I would recommend & definitely choose shades blinds again.

April 2, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Good Service

The online tracker service was great. Garry was very nice. On arrival he established which kind of blind we wanted and brought in lots of samples to choose from. We contacted a competitor who had supplied and fitted our last 2 blinds but they only come out to measure up for a minimum of 3 blinds! No such restrictions with Shades.

April 2, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Absolutely fantastic service from

Absolutely fantastic service from
Start to finish.

We had black out blinds fitted to try stop our 3 year old getting up during the night when the early mornings were here. Thankfully this has blacked out the light and she is sleeping slightly longer. 🥰

The company really do bend over backwards for their customers. Cannot fault them at all. Extremely impressed. Would highly recommend.

April 1, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Nice staff

Nice staff, Priced fairly well and prompt in fitting..

March 30, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, no pressure to buy after consultation but went ahead. Fitting was quick and very efficient. Would highly recommend

April 1, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 4 out of 5 stars

Professional and friendly

Professional and friendly. Helped me choose the right blinds for my home. Delighted with my choices. From 1st contact to fitted at home within a week. Great!
The reason for rating a 4 instead of 5 star is they did not take the old blind away.

March 28, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 4* review thank you for sharing.

Sorry we don't take the old blinds away as there would be no room in the fitters vans.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Top class service

The fitter was prompt, efficient and clean. He had our blinds up without any hassle and was careful. The whole experience was top class and I would recommend to others. From purchase to fitting of our blinds the customer service was informative and reliable. I was notified regularly and felt looked after. We purchased wood effect day and night blinds for living room abd 2 bedrooms.

March 24, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Turned up when said they would

Turned up when said they would. Communication was great.
Happy with the service and the price was as expected. Thanks

March 24, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

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